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Blue Compass RV
- Automotive
- Fort Lauderdale, FL
About this business
Blue Compass RV is a leading recreational vehicle retail company in the United States with a focus on providing an outstanding experience for recreational vehicle customers in new and used sales, service and parts, and customer financial services.
Location details
301 E Las Olas Blvd Suite 700, Fort Lauderdale, FL, 33301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed in ****** ***** office. Bought RV new have had it in shop 3 times 2 with same problem. Bought new in May 2024. Very flustered with service. Would gladly bring back and get my money back. Should still be under warranty. Thanks. ****** *********.
DO NOT DO BUSINESS WITH THIS COMPANY. We received a call from the regional manager ( *************************, regional manager) offering a set price for a consignment of our rv sale. We were sent the contract to sign and did so. We drove over two hours to drop off our RV ( and two hour home). When we got to the designated location, we left our rv and drove two hours home. Once we got home we talked to the regional manager ( *************************), who told us that he made a mistake and couldnt honor the agreed upon con... read more
We purchased a camper from **** Compass in ********, ** based on the fact they talked up their service and post sale experience. Since buying the unit in May of 2024, or camper has had several issues the service department has failed to correct. Water leaks, leaking tanks, faulty stabilizer jacks, etc. They have had multiple opportunities to fix the unit and have not done so. When they have, their work has been sub par and potentially causing safety issues for the continued use. There is no way to contact the main ****** of ... read more
The service department at the *************** location is horrible and the manager *** is the worst. He treats you like youre clueless about your own **. Under warranty, we had an issue with the thermostat in our 2023 *************. Told *** we needed this fixed asap. Brought in on 7/12 for the second time in one year for the same issue. (First time he says it was a loose wire.) I let *** know the thermostat was not shutting off no matter how high the temperature was set and it needed to be replaced. He tried to say that it ... read more
With over 165 complaints to the Better Business Bureau (54 in 2024 alone) and a mere 1.65 stars out of 5 from BBB reviewsthis is a high-risk company to buy or get ** service from. With that F rating from the BBB, 2.7 stars out of 5 on trust pilot, 2 stars out of 5 from 100+ yelp reviews at their flagship Orlando ************* is this company still operational? It all comes down to providing no customer service and selling in volumes. Its common for private equity funded companies to not have any concern for the human being, ... read more
1 Star - Avoid at All Costs!Blue Compass RV of Murfreesboro is the epitome of unprofessional service and borderline theft. My experience with them has been nothing short of a nightmare.We dropped off our RV for repairs, and from day one, it was clear that customer service is a foreign concept to them. Despite promises of updates, we were left in the dark for weeks. I had to chase them down repeatedly just to get basic information about our vehicle's status.But the real kicker? The bait-and-switch tactics with their pricing. ... read more
We purchased a trailer from this dealership in 2022 and were convinced to purchase an extended warranty, tire package, roadside assistance, and GAP. fast forward to July 6th, 2024, and we sold the trailer. We promptly cancelled the extra services and were told it could take up to 8 weeks for the cancellation to be processed. How something as simple as a cancellation can take that long is mind-blowing and after speaking with the company behind the extended warranty products, we discovered we have been getting the run around f... read more
We are disgusted with service from them. We purchased a ******** ***** B RV in 2022 for $189,000.00 from the location in ******* in **************. At this time they were called RV One. In addition we purchased a bumper to bumper warranty for $15,692.00 that was supposed to cover our RV for 5 years. We have owned this RV for 2 years this September. In this period we have had problems with our macerator pump, air conditioning system and our refrigerator had to be replaced, furnace and water leaks. Not all of these problems ha... read more
Purchased Camper trailer this spring from Blue Compass RV ******* ** location. On first outing, found a very small cut in the awning. Immediately called service and had to leave a message regarding warrantee work.5/4. called left message with service manager ****. - Never returned call 5/9. (roughly) stopped in to schedule service due to non returned call (dealt with this before with them).6/5 dropped off camper, explained where cut was located. was told diagnostics would be done end of next day.6/8 called, left message with... read more
Frequently asked questions about Blue Compass RV
How is Blue Compass RV rated?
Blue Compass RV has a 2 star rating with 200 reviews.
When is Blue Compass RV open?
Blue Compass RV is closed now. It will open at 8:00 a.m.
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