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1409 Tangier Dr Ste A, Middle River, MD, 21220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scheduled an appointment to get my heat pump looked at today. 7:30 AM to 12:00pm arrival time. No word from them. Called at 11:50, 12:45, 2:40 & 4:30. Everyone keeps saying they've messaged the tech & the supervisor & I'll get a call with an ETA. It's 4:45 now. I've been waiting at home all day unable to get the things done outside the house that I need to because no one can tell me what's going on or when someone is going to show up.
Business response:
Ceanne W***, We are sorry to hear of your experience. We understand the value of your time. Are you able to send the confirmation number or address so that we can locate the case and reach out to you. Thank you again, our apologies.
I can’t say enough good things about Constellation Home regarding the replacement of my water heater. Every person and step of the process was excellent! I highly recommend Constellation Home.
Business response:
Karen M******, We are pleased to hear that the water heater sales and install process exceeded your expectations! The team will be recognized on your behalf on a job well done! We appreciate your business and loyalty...Thank you again.
HVAC broke on Thursday evening. On Friday, the technician from company that I had a service contract with, who was very good, stated that someone would contact me that weekend in regards to replacing the system. By Sunday afternoon when no one had contacted me, I called Constellation Home and was contacted that evening by email. The rep came out on Monday by noon and discussed all options. I contracted with them and set the installation for Wednesday. The installers Zach and Ulan (sp?) arrived by 7:30am Wednesday morning and... read more
Business response:
Joseph R*******l, We are pleased to hear that the installation exceeded your expectations! The team will be recognized on your behalf on a job well done! We appreciate you taking the time to share your experience, and thank you for your loyalty and business.
We had a mini split installed by Bryan S******* Isaac C**** and Upendra S*******. They were extremely professional and thorough with explaining how the system works and care for it. They left behind zero mess when they were finished. I highly recommend this team of installers for any of your needs. I would give more stars if it was an option.
Business response:
Dylan R***, We thank you for taking the time to share your positive experience with us. The team will be recognized on your behalf on a job well done! We appreciate your business and loyalty, and are happy to hear that you are pleased with the level of service provided during the installation. Thank you again!
As always awesome service from don s*****. Besides fixing the problem, he told me a few things that I did not know about my heat pump.
Business response:
Linda L***, We thank you for sharing your experience with us. We are happy to hear that you are pleased with the level of service provided by Don. We will recognize him on your behalf on a job well done. Thank you again.
Excellent service and a top quality experience. The crew was amazing.
Business response:
Mitsue W****, We thank you for sharing your experience with us. We are happy to hear that you are pleased with the installation! The team will be recognized on your behalf. We appreciate your business and loyalty! Thank you again.
Our experience with this company has been nothing short of horrific. My elderly parents lost heat in early November. We had two companies come out, both recommending that the entire HVAC system be replaced. However, the prices were exorbitant, so I began searching for a better option. By then, it was freezing cold, and the Thanksgiving holidays were approaching. The salesperson from this company, who seemed nice, assured me that they could get the job done ASAP—my understanding was by the day after Thanksgiving. Despite havi... read more
Business response:
Maryam N******, We are so sorry to hear of your experience. We understand the urgency of heat in this extreme cold and the day to day stresses. We are glad to know that things are working well now, but apologize for the issues. I have forwarded your feedback over to Management on your behalf and will have a member follow up with you. Again, Our apologies.
The crew provided excellent work. They were polite and courteous.
Business response:
Kenyatta J********, We thank you for sharing your positive experience. The team will be recognized on your behalf! Thank you again.
Thank You Constellation!!! Our project was a huge home improvement, installing central air with duct work, into our 1964 colonial. Constellation met the challenge from the moment they walked in, providing a thorough proposal and contract, to the team’s arrival, to their last day of work. I would like to give recognition to each team member who provided exceptionally work to make this happen: Ed G, Edgar M, Luis D, Eric W, Jesus C, Marcos M, and let's not forget the electricians Larry and Carlos. On a project like this, you g... read more
Business response:
Elizabeth R***, WOW! We thank you for sharing your positive experience with us. We are happy to hear that you are pleased with the level of service provided during your installation. We will recognize the team on your behalf. We appreciate your business and your loyalty! Thank you again.
Bge Home Products & SVC INC has a 4.3 star rating with 373 reviews.
Bge Home Products & SVC INC is open now. It will close at 5:00 p.m.
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