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Bge Home Products & SVC INC

4.3

About this business

Location details

1409 Tangier Dr Ste A, Middle River, MD, 21220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3373 reviews
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Bruce S's profile image
Bruce S 
a year ago

We have had a home service contract with both BGE and Constellation for a number of years. They state in their advertising they will pay for covered parts and 100% labor. Constellation replaced our water heater 3 years ago. It has a 6 year warrenty. The unit started leaking recently and technician advise it be replaced. The problem here is that Constellation would not cover the labor charge but would supply a new unit. The reason I was given was the work is considered a new installation and not a service call. I reviewed my ... read more

Business response:

Bruce S****, We are sorry to hear of the issue. I have located your information and will forward over to our Management team, and will have a member reach out to you. Again, We apologize for any issue with the coverage, and are pleased to hear the technicians have served you well. Thank you. 

Adrienne M's profile image
Adrienne M 
a year ago

They were on time and explained everything to me. The furnace is in and working. 

Business response:

Adrienne M*******, We appreciate your positive feedback. We are happy to hear you are pleased and all is working well. Thank you again. 

Cassandra R's profile image
Cassandra R 
a year ago

I would like to thank David Richard’s, and Darryl b***** for the great job they did replacing the electrical box in my basement. They also installed new wiring’s outside my home. They were very professional and friendly. I felt very comfortable with them in my home. They explained everything they were doing and answered questions that I asked. I would highly recommend them. 

Business response:

Cassandra R****, We thank you for sharing your experience with us. We will recognize David and Darryl on your behalf on a job well done. We appreciate your loyalty and business. Thank you again. 

Joan J's profile image
Joan J 
a year ago

Superb team The crew was on time, job done and cleanup was the best. The furnace is in, working and I am pleased with the ream’s professionalism. 

Ashlee J's profile image
Ashlee J 
a year ago

I PRAY FOR YOUR COMPANY DOWNFALL During COVID, I requested assistance from a company with whom I had about a 7-year contract to service the heating unit in my rental property. They sent subcontractors, who not only broke the unit but also left live wires exposed and damaged the building's breaker. Without notifying me or my tenant, they left the property, forcing me to hire another company to fix the issue. This new company informed me of the extensive damages, which resulted in approximately $14,000 in repairs. Initially, I... read more

Judy A's profile image
Judy A 
a year ago

Mike R was extremely competent, helpful, and friendly. Problem was fixed, no mess. I am so pleased. Judy A 

Business response:

Judy A*******, We appreciate your positive feed back. We are happy to hear that you are pleased with the level of service provided by Mike. He will be recognized on your behalf. Thank you again. 

Denise C's profile image
Denise C 
a year ago

Mike R******* did a nice job repairing my 16 year-old cook top. Every service rep over the years we have worked with Constellation Home has been skilled and does what we have needed. 

Business response:

Denise C*****, We thank you for sharing your experience with us. We will recognize Mike on your behalf! We thank you for your loyalty and are happy to hear that you are pleased with the level of service provided. 

John N's profile image
John N 
a year ago

Last year I needed the services of an air conditioning technician. I contacted constellation home. They responded the same day and changed out a fan motor on my outside unit. Upon completing the job the technician offered a smart home service plan to me. It sounded very good and I decided to purchase the plan that covers my HVAC and hot water tank. Surprisingly, the service call on that day was immediately covered by the plan. Fast forward to this week when I was informed by constellation home that I could avail myself of a ... read more

Business response:

John N****, WOW! We are so appreciative of your loyalty and thank you for your business. We are so happy to hear that you are pleased with the level of service provided by Don and the peace of mind that the coverage offers! We will recognize Don on a job well done! Thank you again for taking the time to share with us. 

John B's profile image
John B 
a year ago

Garbage company! I've had a technician come out to survey my home in regards to getting a new air conditioning unit/heat pump. The technician said that the company was too big and too busy to complete the installation at my home. I asked if he could give me a quote anyway and he said he would email one but never did! I went without heat and ac for 3 years now but still have been paying for the home service. They serviced my water heater once and that went well but now ive been trying to cancel the service since it is quite e... read more

Business response:

John B*****, We apologize for your experience and will have a member reach out to discuss. Thank you 

Frequently asked questions about Bge Home Products & SVC INC

How is Bge Home Products & SVC INC rated?

Bge Home Products & SVC INC has a 4.3 star rating with 373 reviews. 

When is Bge Home Products & SVC INC open?

Bge Home Products & SVC INC is closed now. It will open tomorrow at 9:00 a.m. 

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