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Banter by Piercing Pagoda
- Healthcare
- Waterbury, CT
About this business
Location details
495 Union St Suite 2218, Waterbury, CT, 06706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Stoped in to ask the store manager, Bob, at the **********, Iowa store a question about a ring my husband gave me for Christmas a few years ago. The manger was very rude and inconsiderate of my feelings. He was aggressive with his words and unhelpful. After this experience, I will not shop there any longer which is disappointing since I own many pieces of jewelry from Kay’s. I would suggest to others to shop else where.
If I could leave negative stars I would! Trusted this store and company with my most expensive and precious piece of jewelry to repair two prongs on a diamond. Was told could be up to two weeks, would probably be sooner. The email said it would be ready *** pick ** in over two weeks- which is TODAY. Called all day today as it was supposed to be ready. No answer, no professional voicemail, finally someone answered after 7 or more tries. They were going to find out why it wasnt there and call me back Had to call them back agai... read more
If I could give 0 stars I would! I got married June 3, the next day 2 diamonds in my wedding band fell out. Sent it in for repairs and received 2 weeks later. 6 weeks after getting married or 4 weeks after receiving my ring back ANOTHER diamond falls out in the same ring! Sent it in again for repairs and received it after 2 weeks. I have been married for 2 months and have not had a wedding band for 1 month total. Absolutely ridiculous! ANDDDDD their reasoning is because they had to size my ring down. UMMMMM if there was a pr... read more
Why I have to give this disgusting business any stars is beyond my comprehension. The people who work at the ********location are dishonest, untrustworthy. On Saturday July 30,2022 my husband and I were @ the ******* store and while I was finishing up the transaction there, my husband went to the next building over, Jared Jewelry to have our rings cleaned. Then my husband is being told the ring needs to be looked at but the jeweler is not in until Monday. Monday comes no phone call, Tuesday they call my husband with an estim... read more
I bought a ankle bracelet at ***** Jewelry and the only thing I got out of it was a heartache I had to bring this ankle bracelet back four times just to get it fixed the last time it fell off my leg after they fixed it now I don't know where it's at here it is I'm out of money for the bracelet and out of the money for the warranty this is so crazy and I'm so angry about it
On June 9, 2022, I went to Kay Jewelers to have a diamond replaced in a ring that I did not purchase through Kay Jewelers. Upon entering the store and handing them my ring, I asked if this was something they could do and was told yes and quoted the cost for replacing one lost stone. I was asked if I'd like to purchase a new ring and participate in sales. I answered no and would only want to have the diamond replaced. After a brief discussion, the store representative made some recommendations to give my ring a more vibrant l... read more
I spent over $50,000 at this particular store. I came in 3 years later to clean my jewels. I ended up finding a ring, ear rings, and bracelet. I traded 2 old rings in exchange to buy all this for $5000. They were not willing to go they with this. Isk maybe Im crazy but someone who has spent $50,000 plus and you cant trust me with this. I cant continue to do business with ****. Ill will take my $10,000 plus jewelry investments to ***. As I recommend you do as well
Peoples Jewelers ************ ******* ** ****** . I took in my diamond stud earrings to be cleaned and to buy new backs . I was going to give them to my daughter as I rarely wore them and also I have another pair . The employee took the earrings to clean but rather than go into a back room to soak /clean or whatever the process is she cleaned them behind the counter and as I walked around the store , I realized she was scrubbing the earrings with what appeared to be an oversized toothbrush . Ive never seen anyone clean jewel... read more
There is NO jeweler that is THIS BAD. All the way from the time you walk in their store to the time you purchased something is a terrible experience. I wish my husband purchased my rings from elsewhere because the management, the staff, with the exception of a couple of the girls are TERRIBLE. They have no idea how to talk or treat consumers who spend their hard earned money in there. My husband traded in one of our older rings from here to get a new band and since purchasing our band, it has broke 5 times!!!!! Diamonds, the... read more
Frequently asked questions about Banter by Piercing Pagoda
How is Banter by Piercing Pagoda rated?
Banter by Piercing Pagoda has a 2.1 star rating with 187 reviews.
When is Banter by Piercing Pagoda open?
Banter by Piercing Pagoda is closed now. It will open tomorrow at 10:00 a.m.
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