This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Banter by Piercing Pagoda
- Consumer Goods
- Waterbury, CT
About this business
Location details
495 Union St Suite 2218, Waterbury, CT, 06706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
CUSTOMER BEWARE!!We WERE customers here for over 15 years. My husband spent alot of money..Took all my jewelry in like clockwork.At December 2022 inspection they declined to honor my warranty for a ring they had to put a diamond in several times. I guess that says alot right there. But they said they would buy it back at half the price we originally paid as long as I bought another piece of jewelry double the price of that. I declined.Long story short.They didn't document the visit for some of my other jewelry and went I wen... read more
Sold me a fake tennis bracelet. Not real gold and diamonds are completely fake
Sold me a fake tennis bracelet. Not real gold and diamonds are completely fake
This company should be put out of business. I have been a member for probably ten years because I could not shut down the account. Paying twenty dollars a month for absolutely nothing. When I finally got smart enough to cancel the credit card they sent me to collections. Do not fall for this scam.
Business response:
<p>Thank you for taking time to submit your review. We apologize for your dissatisfaction in this matter.</p><p> If you would like assistance to resolve with your complaint, please contact the ************************** by phone at************** or text at **************.</p>
The Kay’s refuses to honor their lifetime watch battery warranties. They say they can’t find that particular watch in their system. The manager said they don’t work on Coach Watches. We have a copy of the warranty and will return to the store to see if they will replace the battery. The manager told me the warranty shows a metal band and the Coach has a leather band. First they replaced this battery a few months back and now the watch will not keep time. Second, the watch she was referring to is a Fossil brand, which again w... read more
Business response:
<p>Thank you for taking time to submit your review. We apologize for your dissatisfaction in this matter. </p><p>If you would like assistance to resolve with your complaint, please contact the ************************** by phone at************** or text at **************.</p>
We sent entrusted my ring with Kay to have another band added to it for Mothers Day. Two weeks go by and the store manager calls to let us know the ring was stolen off a UPS truck. I’m heartbroken about it, but that’s not why a one star is given. My husband initially got the call. I visited the store today and asked for a copy of the paperwork showing the ring was actually sent and that the theft was reported to police. Store staff said all the paperwork is with the manager at home and they have no documents from ups, just a... read more
Business response:
<p>Thank you for taking time to submit your review. We understand the importance of your special ring and apologize for your distress with its loss and the service you received at our store.</p><p> If you would like assistance with your complaint, please contact the ************************** by phone at************** or text at **************.</p>
I have been subscribed to Rocksbox for about 5 years. I have had no trouble taking a pause in service which I have done several times throughout the years. It is all easily navigable on the website. I have found the service reliable and consistent with ample text and email reminders about using credit before losing it, updating preferences, reviewing pieces for better matches etc.,Im a hairdresser and buying trending earrings to jazz up my all-black outfit gets expensive. This service is perfect for me because unlike stitch ... read more
Business response:
We are so pleased to hear youve had such a great Rocksbox experience! We value your feedback and look forward to assisting you with your next set!
If I could leave 0 stars I would! Let me start by saying I will never shop at Zales again! You have totally ruined an experience that only comes once in a lifetime! The issues started when purchasing my wedding band at the Zales in Orange Park. Where I was asked to ship my engagement ring with the wedding band so that it could be properly sized. I waited 2 weeks to get it back just to learn that my engagement, which was sized perfectly, had been resized to a size so big it wouldn't fit my finger any longer. With that happeni... read more
If I could leave 0 stars I would! Let me start by saying I will never shop at Zales again! You have totally ruined an experience that only comes once in a lifetime! The issues started when purchasing my wedding band at the Zales in Orange Park. Where I was asked to ship my engagement ring with the wedding band so that it could be properly sized. I waited 2 weeks to get it back just to learn that my engagement, which was sized perfectly, had been resized to a size so big it wouldn't fit my finger any longer. With that happeni... read more
Frequently asked questions about Banter by Piercing Pagoda
How is Banter by Piercing Pagoda rated?
Banter by Piercing Pagoda has a 2.7 star rating with 237 reviews.
When is Banter by Piercing Pagoda open?
Banter by Piercing Pagoda is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com