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Banfield Pet Hospital
- Veterinarians
- Greenville, SC
About this business
Location details
2449 Laurens Rd, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Last date of service was 11/27/2018 and here it is 7 months later and Im STILL paying on this stupid scam. I had a male cat that was seen a few times and fixed that was all due to location being over an hr away. Seriously not pleased with their service at all!! Called today and was told that I still have 2 payments on this account, its the most absurd thing. I wouldn't have had such a problem but when my cat was fixed they wouldn't release him to me without me paying 40 bucks for pain meds and a stupid cloth collar. I unders... read more
Business response:
Thank you for bringing this to our attention. We would be happy to answer any questions you have regarding the services provided and the Wellness Plan in general. Please contact us at your convenience to discuss these concerns.
I would not take my pet here. Also the wellness plan is a scam.. if you pet dies within the year while in the plan you are responsible for paying fore the full years payment.
Business response:
Mr. ********; We are sorry to hear of your dissatisfaction with your experiences and would welcome the opportunity to hear more about your concerns. Please contact us at your convenience to discuss.
Billing and records are profit over treatment. They mis- diagnosed by dog creating additional medical expense. I would look for treatment elsewhere for care for your fur baby. I plan to file with the Department of Professional Regulation with details.
Business response:
Banfield Pet Hospital works hard to provide exceptional client experience and quality medical care for Pets. We would appreciate the opportunity to learn more about your experiences. Please contact us directly at your convenience.
Ben trying top cancel my accounts with them for over 7 months. I've had to cancel my debit cards to get them to stop taking my money. They call to try to collect my money but even when they call me I am still not able to get transferred correctly to shut it down. I have sent emails. I have called. I have had the vet call with me standing there. Nothing has worked. Always with several excuses of why they can't. Or why they couldn't. They have talked to me like ****when I've spoken top people. It's almost too where im going to... read more
Business response:
Banfield OWPs are a package of itemized and discounted preventive veterinary care services, such as vaccines, exams, and dental cleanings. This package of services is designed to be delivered over the course of a year at any Banfield Pet Hospital. We would be happy to discuss cancellation options and the remaining balance on these plans further if you would like to contact us directly.
This is the worst vet clinic ever. They gave my very sick dog medications without my consent. He went in for tests recommended by his specialist and upon picking him up they told me they went ahead and went through with his comprehensive check up because he was over due. Fine. What they failed to tell me was that they gave him two medications. One was a medication that we had already discussed to never administer again. The other was a dewormer. When I asked why he was given the first, the response was that his regular vet d... read more
Business response:
Thank you for contacting us directly to provide us with more details regarding your experiences. We are so very sorry to hear about the loss of ***and we are looking into your concerns. You will be contacted shortly by a member of hospital and/or field leadership.
-I will NEVER take another pet to Banfield again. We had a 12 year old Rat Terrier that we trusted Banfield to help. Our dog had experienced minor seizures for his entire life. Through research, we figured out that certain things would "trigger" his seizures, such as flea medication, pesticide sprays, and chemicals. We also found that certain vaccinations were linked to seizures and sometimes death, especially in smaller breeds. We managed his seizures for years, using a holistic diet and CBD for dogs. Last Winter, however, ... read more
Business response:
We are very sorry to hear about your recent experiences with your local Banfield. Banfield Pet Hospital works hard to provide exceptional client experience and quality medical care for Pets and we would love the opportunity to discuss these experiences. Please contact us directly at your earliest convenience.
I took my dog to banfield because he was throwing up, appeared to be losing weight, and was having seizures. The vet, Dr. Michelle F***** checked him out. She didn’t seem concerned about the weight loss, and completely down played the significance of his seizures. She did say he had a minor UTI, she prescribed antibiotics, and while she was at it, she sold me a wellness plan and updated a few vaccinations. Later that day my dog had a grand mal seizure the worst seizure he had ever had, and was taken to **** *****emergency wh... read more
Business response:
Ms. *******, we are so sorry to hear of your loss. Brody was a sweet pup and we know he will be missed. Please contact us directly to discuss your concerns regarding the medical care provide to Brody.
I adopted a puppy March 2018 and signed up for the puppy wellness plan which was definitely worth it as the cost per month out weighed how much everything would have cost (new puppy shots, spay/neuter, etc.). without a wellness plan. Come to February 2019 and throughout that year I've been very displeased with the service provided to me by the Vets at this location in Hopkins, MN. Were not helpful with any issues I experienced with my puppy; he had diarrhea for over a month and they didn't help us solve that problem, was put... read more
Business response:
Ms. ******, thank you for letting us know about your recent interactions and concerns regarding your Optimum Wellness Plan. Please contact us directly to review this matter and address your concerns.
When my dog popped an anal gland, my roommate (whom at the time was a banfield employee) suggested I go to Banfield, as I was new to the area. The doctor was nice and informative and the staff at the desk were friendly as well. My dog has a history of improper anal gland expression, which has led to scar tissue build up. Due to this the doctor recommended that he put my dog under so he can flush his anal gland with antibiotics and clean every up. I agreed that this was the best option for my dog. We also talked about updatin... read more
Business response:
Banfield OWPs are a package of itemized and discounted preventive veterinary care services, such as vaccines, exams, and dental cleanings. This package of services is designed to be delivered over the course of a year at any Banfield Pet Hospital. Clients can elect to spread the cost of the OWP over a year with equal monthly payments or they can elect to pay up front for the entire annual cost of the OWP. We would be happy to discuss this matter further if you would like to contact us directly.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 1.5 star rating with 214 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open at 10:00 a.m.
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