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Banfield Pet Hospital
- Veterinarians
- Greenville, SC
About this business
Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more
Location details
2449 Laurens Rd, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I took my 12 year old Chihuahua mix in for a dental consult. The Vet barely looked in her mouth and said, " well, she has movement". He recommended a Vet Dentist in Bonita Springs Florida. I decided to get a second opinion. I went to a humane society Vet. She found hair wrapped around the two canines on the left at the gum line. The dog chews her feet. I paid $50 for a dental exam at Banfield and he didn't even see this! I'm taking all my pets out of Banfield. I'm so disappointed and flabbergasted this was missed! My dog is ... read more
BEWARE, take your pet somewhere else, anywhere else. I was tricked into purchasing the Optimum Wellness Plan for a procedure I was told my pet needed. I should have done my research. Signed up for the Plan and was set to schedule the procedure for after the holidays, as they said it could wait a month. After the holidays I never received a call to schedule the procedure and the issue that we needed the procedure for healed on its own. So we never really needed the procedure to begin with. Ever since I have been trying to can... read more
Business response:
Thank you for reaching out to us with your concerns. We have looked into the records and believe that the surgical postponement was done for heath reasons. We are happy to discuss your concerns further if you would like to reach out to us directly.
I brought my dog in on Friday 9/28 for ******worth of xrays, the vet said she would send then to the radiologist for review and call me today, i have left her 3 messages to call me. I've already waited all weekend to find out if my dog has cancer and now I'm waiting even longer. How inconsiderate and heartless.
Business response:
Ms. ******; Thank you for reaching out to us. We can understand the stress, frustration and emotional rollercoaster that you may have experienced while waiting for these results and we apologize for any delay in receiving these results. It is our understanding that the attending veterinarian has been in contact and has reviewed the results with you. Please contact us directly if you have any question or continued concerns with ******** prognosis.
Banfield T*** has gone downhill big time with the retirement of Dr. L***** who gave my two dogs excellent care. The vets left now can't handle the work like Dr. L***** could. I had a check-up appointment scheduled for next Sunday and I was expecting it to go like it has for the past 12 years; I take my dogs in and I wait while they get a checkup. I just received a call from Banfield for my appointment and they told me that they no longer do exams while you wait; they now only do exams when you drop your pet off in the mornin... read more
Business response:
Thank you for bringing these concerns to our attention. Banfield Pet Hospital works hard to provide exceptional client experience and quality medical care for Pets. We appreciate the opportunity to look into this matter and will be reaching out to you directly.
Last friday I took my three yorkies for a walk my 7 pound yorkie got out of his harness he ran off havin \g never been off leash. Next I turned around and saw THAT MY baby was off her leash , I quickly put her on the battery operated cart went to my home with her and her brother. realized she was having a stroke or seisure none of which she ever had. Brought her to Banfield. They were waiting for us. So kind and considerate they took her right in. worked on her for about 10 min or more and came out. She was gone. The most lo... read more
Business response:
Thank you so much for your kinds words. We also feel that Dr. Tajer and his team are an amazing team!
So I will never, ever take a pet to Banfield ever again in my life. They are a bunch of scam artists and will swindle you for every single dime. I gave away my pet to a good friend of mine and we transferred a plan to his name. However, my friend wants to cancel it because the Banfield's close to him have bad reviews, so he wanted to cancel. Now they are saying that, since he is canceling, that I have to pay 240 for services that I hadn't even received yet! Are you kidding me?? I will never support Petsmart/Banfield ever aga... read more
Business response:
Banfield OWPs are not insurance. They are a package of itemized and discounted preventive veterinary care services, such as vaccines, exams, and dental cleanings. These packages of services is designed to be delivered over the course of a year at any Banfield Pet Hospital. Clients can elect to spread the cost of the OWP over a year with equal monthly payments or they can elect to pay up front for the entire annual cost of the OWP. A client can cancel an OWP at any time but if cancelled four or more days after the effective d... read more
Crooks! They advertise their insurance as a monthly wellness plan. However, IT IS NOT. It is an annual contract, and as SOON as you sign on the dotted line to Banfield you now owe the full amount due regardless of circumstance. I brought my newly adopted dog in for a UTI check bc she was asking to pee every hour to two hours. They said the medical check and lab will be $xxx, but we have a monthly wellness(pet insurance) where its a "routine covered" procedure. So stupidly, I signed up. She did not have a UTI, only behavioria... read more
Business response:
Banfield OWPs are not insurance. They are a package of itemized and discounted preventive veterinary care services, such as vaccines, exams, and dental cleanings. These packages of services is designed to be delivered over the course of a year at any Banfield Pet Hospital. Clients can elect to spread the cost of the OWP over a year with equal monthly payments or they can elect to pay up front for the entire annual cost of the OWP. A client can cancel an OWP at any time but if cancelled four or more days after the effective d... read more
I had been taking my dog into Banfield since she was born, then they closed their office in ********* (****) and I was forced to take her to the ******** office. From day one going there all they did was try to get money from me. Running the same tests over and over for things they said she had but never giving me a solution on how to fix it or showing me any results. I could NEVER see the doctor, they always wanted to book me as a drop off and have the doctor call me back. I took my dog there in December because she had a c... read more
Business response:
We are very sorry to hear that Royce passed away. We know how loved and cherished his was be you and your family and our thoughts go out to you during this difficult time. As you note several concerns in your review regarding the care provided to Royce we would like the opportunity to discuss these concerns with you directly. If you are open to discussing these concerns please reach out to us directly.
On 7/19/18 I took my healthy 8-year old cat, Ashes, in to Banfield Pet Hospital to be shaved and they talked me into their wellness plan. So I joined and he had an appointment on 7/21/18 for a teeth cleaning and shave. On 8/3/18 we took Ashes in because he hadn't eaten in 7-days. They said the tests came back clean and they gave him fluids because he was dehydrated. Ashes died this morning, 8/6/18, at 6:00am. We took his body to Banfield the morning of 8/6/18 and they said there was nothing they could have done because the t... read more
Business response:
Ms. ******; We are deeply saddened to hear of the loss of your beloved *****. We know that this is a difficult time for you and your family and our thoughts go out to you. We will be reviewing the care provided to ***** and would like to contact you directly to discuss your experiences.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 1.5 star rating with 214 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is open now. It will close at 7:00 p.m.
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