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Banfield Pet Hospital
- Veterinarians
- Greenville, SC
About this business
Location details
2449 Laurens Rd, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
This chain of pet hospitals, along with their pet insurance, is a scam. Appointments for your pet are schedule out to around a month and they will cancel on you the day before. They will then automatically schedule you on days you never agreed to to "make accommodations". My dog has not been seen for more than a year despite having insurance due to these dishonest tactics.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
This chain of pet hospitals, along with their pet insurance, is a scam. Appointments for your pet are schedule out to around a month and they will cancel on you the day before. They will then automatically schedule you on days you never agreed to to "make accommodations". My dog has not been seen for more than a year despite having insurance due to these dishonest tactics.
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
The worst animal care ever, They treat your animal like you're going through a drive through food line. They do not educate you on the wellness of your animal. Never recommend anyone to trust this vet..
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
It is 100% an absolute scam!! They tell you when you start your "wellness" plan that you are paying a certain amount per month and getting all of these services included in the plan when in fact you aren't getting any sort of discount. You are just not paying everything upfront. They tally up everything your pet has ever got/needed and charge you a little bit upfront and then keep your total amount for when you try to cancel your plan. So it's a never ending cycle, once you stop being a customer of theirs that's when you get... read more
Business response:
Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
It is 100% an absolute scam!! They tell you when you start your "wellness" plan that you are paying a certain amount per month and getting all of these services included in the plan when in fact you aren't getting any sort of discount. You are just not paying everything upfront. They tally up everything your pet has ever got/needed and charge you a little bit upfront and then keep your total amount for when you try to cancel your plan. So it's a never ending cycle, once you stop being a customer of theirs that's when you get... read more
Business response:
Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I was dumb enough to buy the optimum wellness plan for my new puppy. While it does have some benefits, the bad far outweigh any of them. *** had several bad experiences there, but Ill only speak of the one today. This morning, while leaving a hotel room, the door slammed on my dogs tail. Of course he immediately began to scream in pain and try to get out. But the door locked when it closes and I couldnt get my card out fast enough. So he ran and it actually amputated 2 to 2 1/2 inches of his tail. I called the Banfield neare... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
I was dumb enough to buy the optimum wellness plan for my new puppy. While it does have some benefits, the bad far outweigh any of them. *** had several bad experiences there, but Ill only speak of the one today. This morning, while leaving a hotel room, the door slammed on my dogs tail. Of course he immediately began to scream in pain and try to get out. But the door locked when it closes and I couldnt get my card out fast enough. So he ran and it actually amputated 2 to 2 1/2 inches of his tail. I called the Banfield neare... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. We would like to learn more about your experience. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Never take your pet to the banfield clinic in Monroe Petsmart. The lady at the front desk was incredibly rude to us and said she is the lead in charge. We'll they took noodles to the back in his carrier and brought him back in his carrier. Well we checked out and walking to the front to leave and they didn't put his carrier back together right and it came unhooked from the top noodles dropped and slung across the floor. Banfield front desk lady laughed as she watched what happened and us trying to get noodles situated. Petsm... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Never take your pet to the banfield clinic in Monroe Petsmart. The lady at the front desk was incredibly rude to us and said she is the lead in charge. We'll they took noodles to the back in his carrier and brought him back in his carrier. Well we checked out and walking to the front to leave and they didn't put his carrier back together right and it came unhooked from the top noodles dropped and slung across the floor. Banfield front desk lady laughed as she watched what happened and us trying to get noodles situated. Petsm... read more
Business response:
We are sorry to read about your experience. As a practice full of pet lovers and owners, the health and well-being of pets is our top priority. We also aim to provide a positive experience to everyone coming to our hospitals. Please reach out to our Banfield Cares Team at ************ or email ****************************************************** at your convenience so we can try to address your concerns.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 1.5 star rating with 214 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m.
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