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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just want to say this timeshare was a nightmare, not a dream as they suggest. They knew about our money problems. We kept telling them we could not afford it, we are retired and on set income. They kept on and on and on with new people coming in and pushing us to sign. I am 64 years old, I just could not tell them no anymore. We tried to call when we got home to cancel and it was too late. You go through hell to get in anywhere. This company should be run out of business for the way they treated us. To me, I think they abu... read more
Business response:
Hello Mrs. M*******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). We have tried contacting you by email in December 2019 and again in January 2020. Please know that a Sr. Case Specialist by the name of Jennifer will be following up with you for additional information. Thank y... read more
We got a phone call offering us a weekend that would not cost any points and would only cost $99. They had a schedule for us to follow which included a 1 to 1 ½ hour question and answer session beginning at 10am. This turned out to be a high pressured sales day that lasted until we signed around 5pm. Our representative was named Tiffany Rains, and she showed us all kinds of places we could go as a member, things we could do as a member, benefits etc. She made offer after offer and this went on for hours, and we finally told ... read more
Business response:
Hello Sharon, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Jenny will be following up with you for additional information. Thank you, Diamond C*******
-10 Stars!! We have been owners with Wyndham since 2015. We have had issues the entire time. They scammed us out of our money. We purchased and in efforts to save our points we put them in RCI. Then when we tried to use the RCI we were told the we could not because we did not have enough points. We tried to upgrade to get more points and spent another 8 hours through a presentation. We have tried to let them know that we would like to cancel, and they told us "NO" that they could not help us. They said that we signed and tha... read more
Business response:
Hello Mrs. D*****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Jennifer will be following up with you for additional information. Thank you, Diamond C*******
Lying sales force. Can never book when I want. Paid and continue to pay good money for a scam. Very frustrated!! This model of business should be outlawed and stopped. Innocent albeit naive people being scammed.
Business response:
Hello Mrs. D*****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond C********
As everyone else has stated, very deceptive sales practices. They promised me all these free shows and buffets in Las Vegas, charged me $40 deposit for the "taxes" of all the free shows and buffets. I didn't go to the presentation but they took my $40 and didn't tell me it was non-refundable. Credit Card company didn't resolve my dispute properly either.
Business response:
Hello Brian, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond C********
Zero stars!!!!! The sales representative, Regina, told us that we would only have to pay $50 a month. We were on our honeymoon in New Orleans. Julia S****** processed everything but neglected to say that our monthly payment would be over $300 a month. She told us that she would give me a follow up call but never did. The company also said they would give us "free" seven day vacations to anywhere in the world and that we would receive these vouchers in the mail....that has yet to happen. I called the "care" program and spoke ... read more
Business response:
Hello Ms. M*****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond C*******
I don't want to put any start but is no the option but people this is the worst company ever and be careful don't believe and no sign anything my experience with them is a nightmare..ð?? On August 18, 2019 I attended a meeting in Myrtle Beach, SC. They initially offered a free ticket to for attractions in the beach and breakfast. The sales representative by the name of Savannah stated the meeting would only take 2 hours, but instead it took 6 hours. This was the first lie they had told us. The final price agreed to was $29,0... read more
Business response:
Hello Ms. G*******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond C*******
We purchased in 2016. NOT ONE VACATION. Nothing is available, or no resort is where we are going so on top of paying for this, we have to pay for our vacations anyway. Wyndham told us they were everywhere, I can assure you they are not. What a waste of time and money.
Business response:
Hello Mrs. H******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Jennifer will be following up with you for additional information. Thank you, Diamond C*******
We began having difficulty with this timeshare about 5 years ago. The times we needed were mostly blocked. The whole point of the purchase was to save money but this does not save us money. 12/29/2015 was when things really started to go downhill, 3 sales reps really persuaded us we NEEDED to purchase points. They told us we needed to sell our weeks with them and then buy into the points system and after they hammered us with some information, We figured these to be worth the transition because it was supposed to alleviate a... read more
Business response:
Hello Mrs. H***, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Jennifer will be following up with you for additional information. Thank you, Diamond C*******
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is closed now. It will open tomorrow at 9:00 a.m.
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