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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotels are alway dirty which is surprising because you do have to pay a cleaning fee. The sale staff will lie and harass you the entire stay and if you complain to the corporate level they tell you to pound sand. Wyndham is an unethical company that must need to con new owners because the service so bad no one would go back if they weren't already locked into a contract.
Business response:
Hello Luke H******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Milena will be following up with you for additional information in an effort to work toward resolving your concerns. Thank you, Nathan W*******... read more
I haven't had time to really see what Gold will do for us. We were Silver for a longtime. We recently moved to Gold. With 5 years at Platinum. Then after 5 years falling back to permanent Gold. I didn't want anymore points because I am Platinum Bluegreen. After we arrived at the Grand Desert in Las Vegas, the phone started ringing off the hook wanting us to do an owner review. With my Wife prodding me, I said okay. I must admit I was impressed with our sales guy. He seemed like he wanted to place us in a good position. He se... read more
Business response:
Hello Joe L*******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Justin will be following up with you for additional information in an effort to resolve your concerns. Thank you, Nathan W********* Wyndham Des... read more
Tough experience in so many ways. For starters, if you are doing this just to get a free gift, reconsider before you sign up. We did not do it for this reason, but several times they refer to the bribe you accepted to sign up, in an attempt to degrade you, including when they say goodbye as they push you out the elevator. The message becomes more and more contradictory as the sales process does not favor the seller. The bribe comment became like a dagger, and the bribe is a way of life with this business model. So every insu... read more
Business response:
Hello James H*****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Justin will be following up with you for additional information in an effort to resolve your concerns. Thank you, Nathan W********* Wyndham Des... read more
Horrible ownership and owner care very disrespectful. Sorry I am a member and wish to change my status
Business response:
Hello Tracey C*******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Our records indicate that you made an initial purchase with us on August 23, 2017 and then made a more recent purchase on 12/14/2019. Please know that a Senior Case Specialist by the name of Jennifer... read more
0 star! This was an absolute nightmare!!! A lady stopped us on our way to dinner inside of Caesars Palace and told us she has a gift for us. We hesitated thinking "nothing is free," but thought it could be knickknacks with Caesars Palace's logo. She lead us to the desk and the young man at the desk started to tell us about free shows and a few other items for $40 if we spend two hours listening to a presentation. There were many reasons why we thought it was legit - it was inside a well known casino and they would not risk t... read more
Business response:
Hello Alina *********, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond C********
Share review Embed review Write an update Edit review 2/3/2020 I hope you read this review before buying. I made the mistake of buying the discovery package while in Las Vegas. Their sales person Dan lied to me and said I would get the same benefits as the regular owner. This would make sense as reason I would want to try it out is that I wanted to have a realistic experience so I could make an informed decision to plunge down a large sum. The membership expires after 2 years. I paid $2,800 for 300,000 points. Anyway, for a ... read more
Business response:
Hello, Thank you for contacting Club Wyndham regarding your sales concern. We were able to locate your account information and see you are working with an Executive Liaison within the company. We sincerely apologize for your experience with Club Wyndham. Please continue to work with Savannah in order to address your concerns. Thank you, Diamond C*******
A 10 word minimum? This is a ZERO star company. High pressure promises to get you to buy after you sit for 5 hours in what was to be a 90 minute presentation in which they give you lowered price show tickets. We told them we do not plan ahead for vacations. They said this will still work well for us as we can receive great discounted prices on their hotels and on the major airline tickets. We were also told this is a great investment to pass on, and when asked about increases in maintenance fees we were told the increases ar... read more
Business response:
Hello Mrs. C**********, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We would like the opportunity to address the concerns brought forward. However, we have received a complaint on your behalf from the Florida Attorney General. If you would like further information on your case, you will need follow up with your representation. Thank you, Diamond C*******
Our story isn't as bad as some, we didn't purchase. However, while on vacation in Waikiki, we were simply deceitfully enticed into attending a presentation. We were in the middle of signing the documents, and promises weren't kept and the total of monthly payments was about $100 more than we anticipated. We walked away and I am so glad we did, especially after reading so many reviews on the BBB site. I plan to file a complaint with the Hawaii real estate commission.
Business response:
Hello Jody A******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond C*******
Would love to give them a cero. After hours of saying no to the time share's offer, been mentally exhaust of the most aggressive sales experience I've ever have on my life, we decided to get a trial offer called "Club Wyndham Discovery Membership". It has been the worse experience of my life. Very dishonest sales representatives that would tell you something very different from what you will find on the agreement, one that you wouldn't have the chance to actually read until it's signed. They would give you a "Statement of Un... read more
Business response:
Hello Mr. A***** , Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Jennifer will be following up with you for additional information. Thank you, Diamond C*******
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is closed now. It will open tomorrow at 9:00 a.m.
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