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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give them zero stars, I would. We were unable to use the Wyndham timeshare for over a year after purchase. We had a vacation already planned for August of 2018 and even though they said that they had properties available in those locations, we were not able to use our timeshare. On the trip we took in February of 2019, we had to use RCI to stay in San Francisco (and pay extra fees) because they did not have available properties there. We were pressured to attend additional presentations during our vacations to An... read more
Business response:
Hello Mr. ********, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Milena will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve ... read more
The timeshare has ruined us. We were pressured into making a decision at that moment. I thought it legit, but it was torture. We were there for about 8 hours. I don't know if they do that on purpose, so we can't think straight. Also, on the second time, they told us to do the down payment with ****** and explained the Wyndham credit card. They said the points would cover all the maintenance cost and we really would not have to pay it. It sounded great. We both got our cards and I even used the card for my business. We used t... read more
Business response:
Hello Ms. ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Milena will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve yo... read more
My family and I had gone to Las Vegas on vacation and we were approached by a couple of World Mark by Wyndham sales staff, they said they would provide dinner if we attended a presentation. We were there for 3 hours! The pressure came from the sales people and it just focused on why we should get it and not on the real details about what it was. I have regretted buying the WorldMark Timeshare since I got it, one being that I have never been able to use the timeshare. They never have what I need when I need it. I just can't a... read more
Business response:
Hello Felipita *******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a WorldMark by Wyndham Senior Case Specialist will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resol... read more
Wyndham completely lied to us about our timeshare. They used high pressure tactics, oversold what we needed and took advantage while I was in a bad medical situation and on medication and was not legally able to sign anything. They lied about the process of the payments and told us that our deposit would be the only payment that we would have to make (besides the maintenance) until it was paid off. We have been trying to get out of this as soon as we found out all the charges that were automatically being removed from my ban... read more
Business response:
Hello Ms. ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Justin will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve yo... read more
We are not happy with our entire experience with Wyndham. We have tried to express our concerns many times. We have even tried voicing our concerns to a manager of the sales rep. I have the names of the primary people that we have spoken to throughout the multitude of presentations and owner updates. I can go through each and every one of them but for now, I will only point out a couple that have really upset us. Just last year there was Chris ****** that made us promises that he did not keep. We tried to get him to help us... read more
Business response:
Hello Ms. ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Justin will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve yo... read more
We are very unhappy with our Wyndham ownership. We feel we have been swindled by the sales staff since day one. Each time we attended an "update" meeting, we were told there was something wrong with our ownership and that we didn't have enough points to continue on as owners. In the fall of 2014 we were told we could never ever expect to ever be able to properly utilize our membership and that we wouldn't have enough points to book at the Ocean Boulevard Resort again unless we upgraded. In 2015 in Williamsburg, Virginia we w... read more
Business response:
Hello Mr. and Ms. *****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Milena will be following up with you via the email you provided to request a phone call to gather additional information in an effort to res... read more
I have fell victim to a scam by this Wyndham Location. I was told by "my rep" Nicolas ********* that this comes with a refund if I'm unhappy w/my experience but have to try it out first. I didn't have a stay while I was in Vegas & was told that I should be able to use it right away or the 3 day/2 night voucher they give for signing up. An experience that was suppose to take only a few hours took 6 hours. 5 & a half spent w/Nicolas saying that if I don't get it now I will be put in the system as unable to purchase in the futu... read more
Business response:
Hello Ms. *********, Thank you for contacting WorldMark by WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of LeAnn will be following up with you via the email you provided to request a phone call to gather additional information in an effort to ... read more
My late husband, Alan, who passed away two years ago and I purchased a WYMDHAM timeshare and have upgraded several times since then. We have invested approximately $242,000 into our timeshare and I no longer have the means to maintain this contract. This WYNDHAM timeshare has caused much pain and suffering over the past two years. I have paid an absurd amount of money to this company in loans and maintenance fees. I am drained emotionally and feel so stupid for letting this happen. The WYNDHAM representatives continuously t... read more
Business response:
Hello Mrs. *******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. I was able to locate your case and was able to verify that our executive team is currently researching your concerns. During this time, Savannah will provide you updates on your case. Once we have reached a resolution, she will communicate the information to you. Thank you, Diamond ********
I am retired from the U.S. Army. As a veteran, I deserve to be treated with respect, but Wyndham salespeople did not comply with this basic courtesy. For example, no one explained the terms to us, and we were not given a chance to read the contract when required to sign. We want to build a house to replace the one destroyed by a hurricane. But with the unending obligation of this timeshare, financing this is difficult if not impossible. No one told us maintenance fees were going to be increased every year. Wyndham salespeopl... read more
Business response:
Hello Mr. ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-149274320). Please know that a Senior Case Specialist by the name of Jennifer will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve ... read more
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is closed now. It will open tomorrow at 9:00 a.m.
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