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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In 2019, Wyndham sales people ultimately persuaded us to make a purchase for $29,374---by telling us all these lies, that we .....can book last minute without hassle......it is a great investment that would increase in value.......every dollar paid would be a dollar off of our bill, indicating we would pay no interest.Our points would allow us to vacation where we wanted.We booked 1 vacation in July of 2019 for 4 nights at ************* and it was unpleasant. We had booked the location because nothing else we searched for wa... read more
Business response:
Hello Brian *****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Jennifer will be following up with you for additional information. Thank you, Diamond ********
We've been told by Wyndham salesmen that this timeshare is a good investment, we could use points from the Wyndham Barclay credit cards to pay maintenance fee - but that is only 1 month out of a year. The points don't accumulate that fast. The salesmen also stated we could refinance- no one wants to refinance this. When in Branson we had been pressured to attend that presentation and explained to them, we had just sat through one earlier in the year at San Antonio. We lost 2 to 3 hours each time from our vacation. No privacy... read more
Business response:
Hello Jodie ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Jennifer will be following up with you for additional information. Thank you, Diamond ********
This timeshare from Wyndham ownership was intended to bring enjoyment to our vacationing experience, but the opposite has occurred. We have listened to your sales associates in trying to maximize our benefits and lower or costs, but our cost just continues to rise, including many added fees. We learned that our timeshare transfers to family when we are gone and that cannot happen, as we do not wish to burden them. Accordingly, we are tired of being burdened by this timeshare and are now in debt approximately $76,690, as well... read more
Business response:
Hello Debra *******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond ********
If I could give zero stars I would. This company is literally the biggest scam in the industry. They flat out lie to your face, then go back on your word. Make sure you take video recordings of any in person interaction and audio every phone conversation. Better yet, just don't give them your money at all.
Business response:
Hello Kimberly ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Sr. Case Specialist by the name of Justin will be following up with you for additional information. Thank you, Diamond ********
We have had no luck booking anything at all with Wyndham and we get no help at all from their employees. Nothing is ever available, or we are told we don't have enough points. The entire experience has been nothing but lie after lie. The product cannot be used as advertised, the sales people use intimidation and bullying to force people to stay in meetings and to buy. Wyndham salespeople made many false claims and promises to coerce us into the contract. Because of the many, many lies told by Wyndham employees, we have asked... read more
Business response:
Hello Mr. *********, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Jennifer will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resol... read more
t all started on February 10, 2020, in Dallas, TX @ A Home and Garden Show. I purchased a "Vacation Package" at a booth in the show, before the Covid-19 pandemic. After the hot spot in New Orleans (which my package was for). I decided I had no intention to go anyplace until they have a vaccine for this. So on April 13th I called and had Stephanie assist me in getting a full refund for the Club Wyndham package I purchased on February 10, 2020, before the pandemic broke out. She was more than helpful in letting me get a refund... read more
Business response:
Hello Mr. *********, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Justin will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve... read more
Wyndham sales representatives lied to us about being able to purchase Visa cards with our vacation condo points that were left over at the end of the year. We spent at least three hours with these two sales reps who misled us and lied to us to make a sale. I called to arrange a vacation for our family and the vacation planner first told me how many points we had. I then told the planner that we purchased more points in order to use them for our maintenance fees. We were told that we would have enough points left over to cove... read more
Business response:
Hello Mr. ***, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Jennifer will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve you... read more
I originally purchased the Wyndham timeshare in 2016 and have also been conned into upgrading two times over the years as well by their staff. The staff would always get you conned into staying well over the meeting time they promised, just to get to pressure you into a purchase or upgrade. The meetings usually lasted 3 hours or more. They would use pressurized sales techniques that usually originate from questions they ask you about your personal lives and vacations in the past. They are good at manipulating you, so you thi... read more
Business response:
Hello Ms. ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know that a Senior Case Specialist by the name of Justin will be following up with you via the email you provided to request a phone call to gather additional information in an effort to resolve yo... read more
I HAVE A WYNDHAM TIMESHARE, THAT I PAID THOUSANDS OF DOLLARS FOR, AND WHENEVER I HAVE ATTEMPTED TO USE THE AMOUNT OF POINTS IN MY ACCOUNT I CAN'T FIND ANYTHING IN A SHORT NOTICE OR I DON'T HAVE ENOUGH POINTS FOR THE OTHER RESORTS--I JUST NEED OUT. I CAN'T DO THIS ANYMORE, I WAS MANIPULATED AND TOLD BY WYNDHAM REPS THAT THESE POINTS WOULD GET ME WHAT I NEEDED-- BUT THAT WAS NOT TRUE. THIS IS JUST A BURDEN AT THIS POINT--BUT WYNDHAM HAS BEEN REFUSING TO HELP ME!!! Elizabeth C.
Business response:
Hello Ms. ******, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. We are sorry to hear about your difficulty making reservations. Please know that our records of your onwership indicate that you have used one reservation in 2018 and two reservations in 2019. We definitely would like the opportunity to address the concerns brought forward and have created a case on your behalf (CDCR-*********). Please know... read more
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is closed now. It will open tomorrow at 9:00 a.m.
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