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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been owners for less than a year and this is by far the worst vacation ownership ever. I own Disney as well and tried finding something to compliment them. I was just told my dues are going to be doubled if I do not spend another 27,000. If this program is so good why won't they buy it back from us at half of what I paid for it. I will be contacting a lawyer on my return home and seeing what legal options I have. There have been so many lies from these people it is hard to know what is true.
Business response:
RE: BBB Review - B******* DATE: July 24, 2018 BBB of Central Florida, Inc. Attn: Shelley B******, Consumer Affairs 1600 S. Grant St. Longwood, FL 32750 Sent Via Online Dear Ms. B******: Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members and guests is an important part of our ability to enhance the service we provide. Please be advised owners and guests may be invited to sales presentation/update sessions while staying in any of our properties. However, these are not mandatory and comp... read more
I made an online reservation with ******************** in Hershey, PA for a stay on June 8, through June 10, 2018. When I arrived, the front desk office was very dark and stuffy. I was already a bit put off by the appearance of the building and location to the street. When I was asked to pay, I requested that I see the room. The manager was not happy to do so, but complied. When shown to my room, I was very disappointed with the accommodations. It was very dark and dingy. Nothing like what I had seen on the website. There wa... read more
Business response:
Good Afternoon Darcy, I regret to learn about your experience and wanted to take the opportunity to provide the best contact information to report your concerns and to request follow up. This posting is to advise that this concern is for Wyndham Hotels and Resorts which as of June 1, 2018 is a separate publicly traded company. If you would like assistance with the concerns involving Wyndham Hotels and Resorts, they can be reached at 1- 800-441-1618, or you can fill out a customer concern form at the website at www.wyndhamh... read more
I had a great experience with this company. A lot of people have bought and not happy. I will tell you I am beyond happy. I get to stay anywhere I want with my family and its great. If you ever have a chance to visit a Wyndham resort please DO IT. You will love it.
Business response:
Good Afternoon Mr. R**, Thank you so much for your kind review. Wyndham Destinations looks forward to hearing from our owners and guests about their experiences. It is certainly a pleasure to know that your vacation ownership is living up to your vacation expectations. We pride ourselves on providing memorable vacations and amazing experiences. We also continue to learn what is working and what is not working by owner feedback. Please remember that you have the opportunity to manage your ownership at your convenience onlin... read more
Highest pressure sales ever experienced in 25 years of attending these time share type presentations! Worst experience ever. Their sales staff was rude, and cruel. Must be miserable going thru life having to sell your soul for a commission by basically holding people hostage until they bought or were broken. San Francisco office should be closed, there is a woman there that is a sadist, she wouldn't show me the exit! I have swore off any Wyndham facility for vacation purposes.
Business response:
From: C*****, Shannon Sent: Thursday, June 21, 2018 To: '******************' Subject: Wyndham Destinations***Better Business Bureau Review***Case ********* Hello Mr. M********, I am writing in regard to the concerns that were submitted to the Better Business Bureau. I regret to learn that you had an unsatisfactory experience while attending a sales tour at one of our Wyndham locations. Please be advised your concerns are taken seriously and are reviewed at the highest level of the Owner Care Department. To further assist ... read more
My family and I went to one of their sales pitch for their timeshare program. We went in to with an open mind thinking it may be something we could enjoy for years to come. Turns out like others who have complaints about them are running true. Don't get me wrong, the presentation was great, made you feel are warm and fuzzy. And the concept was good until they tell you the cost and down payment. At that point I said no. And then i got the hold on..... The presented 2 more plans that my tour adviser claimed that he had to deta... read more
We have been owners for approximately fifteen years. Over that time, Wyndham has consistently changed the rules/policies to their advantage. The use of points rules have changed multiple times. There are many hidden "fees", in addition to new ones that keep popping up. Signing a contract with them is like trying to hit a moving target. Do not do business with them. You will regret it.
With Windham Vacation Resorts we had one of the worsen experience we could ever imagine, we feel that we have been cheated, this is a non-serious company. Their customer service its one than the poorest one you could ever imagine, we are deeply disappointed of this company. During our Vacations in Orlando in May 2017, my girlfriend and I stayed in a Wyndham Vacations Resort, where we took part at one of their brainwashing conferences to convince people about the advantages of signing up with them. After the meeting they invi... read more
Business response:
From: C*****, Shannon Sent: Friday, June 22, 2018 8:09 PM To: ******xxxxxxx********** Subject: Club Wyndham***Better Business Bureau Review Hola Sr. M**********, Le escribo con respecto a las inquietudes que detallo en la revisión de el Better Business Bureau en relación con su propiedad de Club Wyndham. Me disculpo sinceramente por la frustración que ha experimentado con su propiedad. Para ayudarle más, he abierto un caso, el numero de caso es *********. Para poder investigar sus inquietudes, porfavor proporcioneme u... read more
wyndam said they have a new approach less pressure but untrue!!!!! I went with a friend on a tour afer the tour I was asked if I was interested and I said not at this time then the host asked me why would I pass up this offer, again I said no and still she wouldn't take no for an answer she went and got another person who then went over some figures and I still said no. now I am being asked why would I not like for my family to have a decent vacation. this is crazy and not worth the free gifts
Business response:
Good Morning Ms. E****, Thank you for your feedback. I apologize about your experience and would like the opportunity to discuss in further detail with you. If interested, please email me at Nicole.jones@wyn.com with three different days and time-frames that you will be available to speak with me this week. I will respond to your email confirming the best day and time that works for my schedule as well. Thank you, Nicole J**** Sr. Case Specialists/BBB Owner Care Team Lead- Club Wyndham Wyndham Destinations 6277 Sea Harbo... read more
I only have limited experience with Wyndham resorts but if that experience is typical of most if not all of them there's a serious problem here. And it's not about the amenities they offer at their resorts but rather with their goal of making every guest become an owner in some manner regardless of their financial situation or ability to finance ownership at any level. And to think they will keep you hostage and try any means possible to get you to buy into their offer- using very slick sales tactics that almost hypnotize yo... read more
Business response:
Good Afternoon Mr. G*****, We sincerely apologize about your experience and care about the experience of our owners and guests. I would like the opportunity to schedule a phone appointment with you to discuss your specific experience in further detail. If interested, please email me at Nicole.jones@wyn.com providing 3 different days and time-frames that you will be available next week and I will respond to your email confirming the best day and time that works for my schedule as well. I look forward to speaking with you. ... read more
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is closed now. It will open at 9:00 a.m.
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