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3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We became owners with Worldmark the Club in 1996 before it came under helm of Wyndam. Since Wyndam took over we have dealt with sales people at resorts that do some Very disturbing techniques and high pressure to try and get you to buy more points. We love th resorts but would never purchase more points. Recently we made a big move from Oregon to Washington. I changed my address through their website. I sent my maintenance dues in July as I always have done Quarterly for the last 22 years. I went on the website and it showed... read more
If I could give you a minus 1 star I would. I tried to get out of this "scam" and after trying several times to speak to someone I finally got through this time and ask for names of who I was talking to. Unfortunately I did not get names from the previous times, This time I was on hold for 50 min.listening to that stupid music and phony advertisement. Due to unforseen situation I needed the money back and out of this disaster. Did not receive any help from Nina, Emily, and MELINDA, Your corporation should be ashamed of yours... read more
Business response:
From: C*****, Shannon Sent: Tuesday, September 18, 2018 2:46 PM To: 'molaXXXXXXX Subject: Discovery Membership****Better Business Bureau Review***Case ********* Hello Ms. R******, I am writing in regard to the concerns that you had submitted through the Better Business Bureau. I sincerely apologize for your frustration with your Discovery membership. To further assist you, I have opened case # *********. I would like to speak to you further regarding your concerns. My office hours are from 9:00am-5:00pm EDT. Please provid... read more
I stayed with them had a great time in Rio Mar Puerto Rico thank you.
Business response:
Good Afternoon Mr. C******, We are very pleased to know that you had a great time at the Wyndham Rio Mar in Puerto Rico. That is one of our most popular resorts and we strive to keep our guests and owners satisfied. We will see you back next time! Thank you, Nicole J**** BBB Owner Care Team Lead Sr. Case Specialists
We attended the timeshare presentation here in Napa, CA after we were promised a $150 "dinner out" certificate and a free vacation of 2 nights/3 days in Palm Springs CA. by a group marketing the Wyndham Vacation Ownership program in San Jose CA at the Mubadala Tennis Classic. We did not buy despite a 3 hour presentation (supposed to be 90 minutes). However, upon being presented with the $150 dining certificate I learned that it is for 50% of the purchase amount only- up to $150. So if I want to use the entire $150 certificat... read more
Business response:
RE: BBB Review DATE: 9/28/2018 BBB of Central Florida, Inc. Attn: Shelley B******, Consumer Affairs 1600 S. Grant St. Longwood, FL 32750 Sent Via Online Dear Ms. B******: Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members and guests is an important part of our ability to enhance the service we provide. This posting is to advise that after email contact, I was able to speak to Mr. J******* on September 14th, 2018 regarding the concerns that were provided. Mr. J******* was able to provi... read more
We attended the presentation at "Shawnee Resort" on our 2nd day of our exchanged vacation through RCI. It was very high pressured and misleading, and we rejected it several times but they would not take no for an answer. After about 3 hours (which was supposed to be 90 minutes) they kept pushing the issue, and so we purchased a plan. They said would be good for a 2 or 4-bedroom villa per year vacation in their newest units. After getting home and inspecting our paperwork & brochures and how many points it took we didn't even... read more
Business response:
RE: BBB Review DATE: September 12, 2018 BBB of Central Florida, Inc. Attn: Shelley B******, Consumer Affairs 1600 S. Grant St. Longwood, FL 32750 Sent Via Online To Whom it Concerns, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members and guests is an important part of our ability to enhance the service we provide. This posting is to advise that a review of Mr. and Ms. D***'s account shows that on July 16th, 2018, Mr. and Ms. D*** purchased a contract worth 84,000 points to Club Wyndha... read more
CLUB WYNDHAM Case Number********* Net Purchase Price: $14,849.00 (paid in full utilizing a ****** credit) Monthly Maintenance Fee for the 2018 calendar year: $52.90 Good Afternoon BBB and my fellow consumers, My name is David, I am a disabled veteran and proud of my service to this great nation. Unfortunately, My former wife & I had fallen victim to the Wyndham Timeshare Scam in October of 2017, while I was stationed in San Antonio, TX. The purpose of this review is to bring light to Wyndham's Predatory & Deceitful Sales Pr... read more
We have been owners with Wyndham since 2004 and it has been NOTHING but misleading information, lies, scams, and a burden on us indefinitely! Every time we tried to take a vacation, there would be no availability, and if there was availability, it was a lower rated resort with a serious roach problem and run down and certainly in need of repairs. If we were able to get booked with a resort, we were always told there was a problem with our timeshare and that we needed to attend a meeting for us to take a closer look at it. Th... read more
I stayed at the Meadows in Branson. I booked thru **********. When I checked in I had to go to the members center for our parking pass. There I was approached about getting hopper tix for Silver Dollar City and White Water park for basically half price if I went thru the presentation. I agreed and signed a paper that I would attend the 2:30 presentation for 120 minutes. That is what I agreed to and at the end I would be given the tickets that I paid for BEFORE the presentation. Ok, I'll do it. We got to the center at 220 fo... read more
Business response:
From: C*****, Shannon Sent: Wednesday, August 15, 2018 10:18 AM To: '**XXXXXXXXXX********** Subject: Wyndham Vacation Clubs***Better Business Bureau***Case********** Hello Ms. W***, Thank you for contacting Wyndham Vacation Clubs and providing feedback regarding your sales tour at one of our Wyndham locations in Branson, Missouri. I regret to learn about your sales experience and apologize for your frustration. Please know that your concerns are taken seriously, which are documented and internal guidelines are in place to... read more
We love our Wyndham Timeshare. We've owned points for 11 years now. We didn't go to the "free weekend" and expect it would actually be free. We did our homework ahead of time. If you know that you will only be able to go for a week or less in a particular month in a particular spot, and not spend much money, owning a timeshare isn't for you. We are older (fifties) and have the time and funds to get ourselves to our resorts. We go whenever we want and for how long we want. We've used our points all over the country, for two-... read more
Business response:
RE: BBB Review - Pike DATE: August 9, 2018 BBB of Central Florida, Inc. Attn: Shelley B******, Consumer Affairs 1600 S. Grant St. Longwood, FL 32750 Sent Via Online Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members and guests is an important part of our ability to enhance the service we provide. Thank you for your valued ownership with Club Wyndham, and for the positive review. This posting is to advise that Club Wyndham always strives to provide our owners with world class customer ... read more
Bali Hai Villas has a 1.2 star rating with 366 reviews.
Bali Hai Villas is closed now. It will open at 9:00 a.m.
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