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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
FRAUDULENT INTRODUCTION AND SALES PITCH: As I have read the filed complaints and add your review, all would be correct in their arguments, experiences, and postings. Just know if this company is responding to the review, he or she is protecting their bottom line, the companies bottom line, and above all save their *****. Wyndham Vacations sales pitch have fraudulently and maliciously preyed on individuals swindling them into a dream of lifetime vacations. The fact the Sales team and Closers know this is 100% fraud, they cont... read more
Business response:
Hello Ms. E*******, I am contacting you in regard to the Better Business Bureau review that you have provided relating to your Club Wyndham ownership. We regret to learn about the dissatisfaction with your ownership. My name is Shannon C***** and I am the Senior Case Specialist that will be researching your concerns. To further assist you, I have opened case #*********. I would like to schedule a phone meeting with you to go over your concerns for clarification purposes. My office hours are from 9:00am-5:00pm Eastern Time,... read more
High pressure sales pitch, the easiest (and about only) way out is to sign up. Then, if you sign up, they immediately open and bill a credit card in your name. I sent a cancellation letter, which they received, but have not acted on a month later. Getting finance charges on the credit card, who will not suspend the charge.
Business response:
RE: BBB Review M** DATE: April 2, 2019 BBB of Central Florida, Inc. Attn: Shelley B******, Consumer Affairs 1600 S. Grant St. Longwood, FL 32750 Sent Via Online Dear Ms. B******: Thank you for contacting Club Wyndham. Listening to comments from our owners, members and guests is an important part of our ability to enhance the service we provide. On March 27, 2019, I spoke with Mr. M** regarding his concerns and sent a follow-up email to him. On April 1, 2019, I contacted Mr. M** via telephone to inform him that the canc... read more
This company promotes dishonesty! They equip the sales department to say whatever is necessary to close the deal. I will never refer anyone to this company! They promise to grant extensions if you're not able to use points before deadline. Then when you call to receive an extension, they decide it's not possible. It has to be a life-threatening medical emergency for them to grant an extension! Horrible customer service! They don't care if you get your money's worth, they have your money already!
This company is horrible sales keep calling me, Im a Wyndham owner they offer me to buy more points. And without my authorization they run my credit and now I have hard inquiry in my credit.
Really, I'd like to give a negative star rating. We got scammed, also read many, many reviews and want to say all of these people, they're right. Lies, total rip offs, greedy, not interested in the customer, just your money. The worst of it is, they're a poor value. They use strong arm tactics, recruiting extra sells staff when required. They have one goal, the sell. It was all high pressure and confusion. My wife and I told them for 3 hours straight that we were retired and couldn't afford it. With the points scam, they con... read more
I bought into Wyndham as an investment, and an opportunity for my daughter and I to vacation. I was told that I would get to use Wyndham hotels on short notice with a discount. The first experience, was terrible. I tried to use my "Wyndham discount" and was told I wasn't eligible. I explained that I bought a timeshare, and that was a perk the salesperson said I had but they insisted that this was unavailable to me. I was told at the presentation that I would get the perk of FREE Party weekends. The e-mails that I received l... read more
Business response:
Hello Ms. H*****, I am contacting you in regard to the review that was submitted through the Better Business Bureau relating to your Club Wyndham ownership. My name is Shannon C***** and I am the Senior Case Specialist that will be researching your concerns. I sincerely apologize for your frustration with your Club Wyndham ownership. To further assist you, I have opened case #*********. I would like to schedule a phone meeting with you to go over your concerns for clarification purposes. My office hours are from 9:00am-5:0... read more
We originally bought a timeshare with the Fairfield Company in Gatlinburg, TN in 2005. At some stage it appears that Wyndham took over from Fairfield, and we ended up upgrading into Wyndham in June 2013. This was much more expensive and the reps opened up a Barclays credit card for $15,979.00 to pay for the whole thing. It seems like every time we tried to use the timeshare to take a vacation, some reps intercepted us and put us through another meeting and another upgrade. We have now upgraded 3 times and we owe huge amounts... read more
Business response:
Dear Ms. Sexton: Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. This post is in regards to the Better Business Bureau review posted on 1/15/2019. You had indicated issues and frustrations over the years with regards to feeling pressured into purchases and not having the availability you were seeking with the goal of purchasing more points. While we are very sorry to hear of the frustrations you have ha... read more
This company is horrible, high pressure and all lies. We went for what was supposed to be 90 minutes ended up to be 4 hours. We declined the sale and they kept pushing and pushing, and offered points for a trial period which would be financed at 0 % interest. Well when we got the bill, it showed 19% interest and we immediately called to cancel...Now they are saying the cancellation cant happen because it is "out of the timeframe" to cancel. We didn't know we were lied to about the interest rate until it was to late to cancel... read more
THIS COMPANY SUCKS !!!!! DON"T DO ANYTHING WITH IT !!!! TOTAL RIP OFFS !!!! NO STAR IS REQUIRED !!!!
Business response:
Good Afternoon Mr. M********, I do apologize about your feelings and/or experience. Would you like to discuss further to see if any assistance can be provided? Thank you, Nicole J**** Sr. Case Specialist Owner Care Team Lead Wyndham Vacation Clubs
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is open now. It will close at 6:00 p.m.
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