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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The company lies, I never bought the product but made the mistake of entertaining them. Do not give them any information, a credit card account was opened without my permission, and I only found out after about two weeks when I received a letter welcoming me to something I had never signed up for. My salesman was Dakota he is a former officer in Vegas and I would not trust a word out of his mouth or anybody else with that company, they are probably working to get out of their own timeshares.
We are wyndham timeshare owners our timeshare is 20 + years old at S****** and have rented our S****** Pennsylvania timeshare week with x************ for many years 10+ now. If they did not rent our week we used it ourselves. Our week begins this Sunday.After trying for 2 days to speak to x************ on the phone we finally get someone at x************ named Akia who wouldn't give us her last name, title or name of a manager who was. supposedly unavailable today and maybe tommorrow. She told us that they rented 1 day of ou... read more
My only mistake was going online and unknowingly using a vendor to purchase tickets to see a play in Branson MO, go to pick up tickets and its the Wyndham Resorts customer service people, these people have no heart, my mother who hasn't been on a vacation in years and on fixed income thought all she had to do was sit in on a 90 minute presentation and they would give her back part of her money used to purchase the tickets. I had gone to the bathroom and when I had returned she had already started signing, so it was a done de... read more
Business response:
Good Morning Ms. R***, I am contacting in you in regard to the review that was provided to Better Business Bureau regarding your Discovery Membership. My name is Shannon C***** and I will be the Senior Case Specialist that will researching your concerns. My call attempt to you was unsuccessful. I have opened case #********* to provide further assistance. I would like to schedule a phone meeting with you to go over your concerns for clarification purposes. My office hours are from 9:00am-4:00pm Central Time. Please provide ... read more
Congratulations to Worldmark by Wyndham for creating a new way to abuse their owners and members. Where else in the travel industry would this scenario be seen? Traveler: "The reservation is in my husband's name, but he won't be arriving until later in the vacation, but we still need to check in today as per our non-refundable reservation." Front Desk or Reservationist: "No problem, that will be $129, but, as we always say, please know that as a Club, WorldMark remains fully committed to uphold our 'Count On Me' promise to y... read more
Business response:
Good Day, I am sorry to hear of the frustration you have encountered with the guest certificate policies recently adopted by the Club. At check-in the name listed on the reservation does need to match the party checking in. I did see that you have previously discussed this topic with us via email, and I am aware that you are unhappy with this policy. Please know that owner feedback is taken seriously, and as such we do catalog the concerns we receive for reporting purposes. While I do understand some owners are unhappy with... read more
The salesman kept telling us this timeshare was a no brainer. If you want a real no brainer, STAY AWAY FROM WYNDHAM TIMESHARES. This company is a total scam. We will spend the rest of our lives telling people to NEVER buy a timeshare and we can't advocate ENOUGH to STAY AWAY! During sign-up we asked if we'd be able to book C******* Cruises and without hesitatation, the salesman said yes. Not only is it impossible to use points for normal vacations (availability is awful and prices are outrageous..you have to have infinity po... read more
Business response:
Good Morning Mr. K*******, Please be aware a thorough review was completed over the concerns brought forth to the Better Business Bureau. It is our current practice that we cannot communicate confidential owner information via email in regards to the investigation process. This is solely for the security of our owners. We need to be sure that we are not discussing owner concerns with any third party companies or unauthorized persons. Since I have been unable to verify your identity in a phone conversation the outcome of my ... read more
NO STARS REVIEW... I HAD TO PUT ONE STAR, BECAUSE NO OPTION FOR NONE!!!The sales department lied and are not taking responsibility for their actions. It makes me sad that the sales department is not put in place for a good place to get information and help in person. They have also told me lies such as you can get points every you book a resort, starting at 100,000 points you can use towards your next stay or for maintenance fees. I asked it this was the Wyndham Rewards Program and they said no. Its another program and you h... read more
Business response:
Hello Ms. S****, I am contacting you in regard to the concerns that you have submitted through a Better Business Bureau review relating to your Club Wyndham ownership. I sincerely apologize for the frustrations you have experienced with your Club Wyndham ownership. A review of your account shows that your concerns have been received and assigned to an Executive Specialist, S. Lacy. Please be advised that Ms. Lacy will be your primary point of contact and will provide you with the outcome regarding your concerns. Thank you... read more
A complete roomful of manipulative jerks. My husband and I attended their "90 minute" presentation (which lasted 3 hours) while on vacation in Las Vegas. The sales rep assigned to us (Peter) lost total interest once he realized that we would NOT be signing anything costing us thousands of dollars on the spot. He then sicced his boss on us (Dustin). He, too, was all handshakes and smiles until he realized there was NOT going to be a deal. After several pushy maneuvers we let him know we were ready to leave and he asked us why... read more
Business response:
Good Evening Mrs. T*****, I apologize about your experience at a Wyndham Resort in Las Vegas. As a consumer you are not obligated to attend a timeshare presentation or purchase a vacation ownership if it will not meet the needs of your family. Although Wyndham Destinations takes great pride in the many resorts to choose from we certainly understand that it does not fit the lifestyle and/or budget for everyone. If you would like to share the details of your experience further, I would be more than happy to speak with you. P... read more
This is the worst Time share you will find. There is acompany that WHEN THERE IS A PROBLEM nobody knows anything and they hide like the cowards they are. I considered that been owned by Wyndham they were going to be different but they are all the same. I gave them one star because they dont have a minus. julio N*******
LET US OUT OF OUR TIMESHARE! We do not want in this anymore. My lawyers can't get through to you, I can't even get anyone to correspond with us. Take all the money we've given you already, and let us go. Please remove this weight from our lives. DO NOT EVEN THINK ABOUT THIS FOR THE LOVE OF ANYTHING YOU HOLD SACRED!
Business response:
DATE: June 18, 2019 BBB of Central Florida, Inc. Attn: Shelley B******, Consumer Affairs 1600 S. Grant St. Longwood, FL 32750 Sent Via Online Dear Ms. B******: Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. A Better Business Bureau review was received for the above mentioned owner on 06/06/2019. This posting is to advise owners Ken and Thurza S******* was contacted by phone today regarding their revi... read more
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is closed now. It will open tomorrow at 9:00 a.m.
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