This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This companies customer service by far is the worst experience I have ever had in my 61 years of life. We had an issue with getting reservations with our timeshare, At an owners meeting, we let them know we were not successful reserving anything and they were supposed to upgrade us. Instead, it turned out to be a whole new contract. This was done so that we thought the old amount for the old amount would be gone and just the new contract was what we were going to be responsible for. NOOOOO it was double and Wyndham refuses t... read more
Business response:
Hello Mr. M*******, While reviewing your account it shows that you purchased a 105,000 point every ODD year contract on 10/26/12 and purchased a 105,000 point every EVEN year contract on 03/01/13. This was done so that you can have the ability to utilize points every year without having to purchase a standard annual contract that would have cost more at the time of sale. While reviewing your account history, it shows that you have utilized your account many times with several reservations being booked with no concerns of th... read more
I got a resale Wyndham Contract via E*** for almost no cost and I am loving my purchase ever since. The amount of money I paid in maintenance fee allow me to get a much bigger room such as suite for much less than a normal hotel rate. The staffs I have encountered at Wyndham are very courteous, professional, and caring to the customer's needs. *************************************************************** *************************************************************** *******************************************************... read more
Business response:
Good Afternoon Mr. W***, Thank you for providing your feedback in regards to your Wyndham Vacation Ownership. We are glad to hear that you are enjoying the benefits of Club Wyndham. By reviewing your account I see that you have maximized your ownership this year by traveling to Club Wyndham Destinations and also had the opportunity to deposit points into RCI for additional travel experiences. I also see that you are registered online at myclubwyndham.com which gives you more opportunity to transact on your account 24/7. Pl... read more
This company's business practices are equivalent to Jeffery D*****. They tricked me into buying more points so that I could actually vacation. Because the points I have barely allowed me to vacation and I am paying maintenance fees monthly for something I barely or never use. Then when I buy more points nothing changes except my maintenance fees go up and guess what, I still can't book the resorts I want. It's financial ****. They signed me up for a VISA with B******* another shady business. They send me monthly statements w... read more
There are thousands and thousands of people who are being scammed by this Wyndham Vaction Resorts company, my husband and I were tricked by a vendor named Roberto M***** at the Wyndham Rio Mar Hotel in Puerto Rico last year. We request the cancellation immediately we realize the trap in which we had fallen, and this is the date that we still have waiting for a case where the company does not deign to respond. This company must be sued and denounced in all media in and outside the United States. Albania A****** Owner
Business response:
08/16/2019 Customer Review, Albania A****** BBB of Central Florida, Inc. Attn: Shelley B******, Consumer Affairs 1600 S. Grant ST Longwood, FL 32750 Sent Via online Dear Ms. B****** Thank you for contacting CLUB Wyndham. Listening to comments of our owners, members and guests is an important part of our ability to enhance the service we provide. At this moment I will be investigating the concerns presented by Albania A****** following our internal process of investigation. I will be reaching out to the owner and addres... read more
Everyone who was lies to in order to sign a Wyndham Discovery membership. My was Norberto told us that we had 2 years to use 300,000 points and if we did not we would get our money back. This is call fraudulent misrepresentation because we believe him when he said we have 2 years to use the 300,000 points and we would get our money back. Please anyone in the same boat please overwhelming the FTC, BBB and Florida attorney general with your complain so we can have them look into Wyndham fraudulent practice in getting people to... read more
Business response:
Good Afternoon Meena S****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. While reviewing your contract documents that were signed on 03/28/2019 at the Wyndham Bonnet Creek Resort it shows that the rescission period was provided to you in bold print on the Wyndham Vacation Resorts Inc. Club Wyndham Discovery Membership Agreement. Your signatures were shown right below the allotted rescission period sta... read more
We do not recommend Wyndham Vacation Ownership at all. We have already had several phone calls with Owner Care to try to resolve our issues, to no avail. We sent an email to a few big wigs at Wyndham and again they sent my information to owner care. We tried to cancel right after we purchased and Spoke to Ms Jones. She was downright rude, condescending and refused to cancel our contract unless we took a trip to experience Wyndham. The same thing happened with Marissa Schneider, our Pocono sales rep. She refused to cancel us ... read more
Business response:
Hello Mrs. T****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. While reviewing your account I see that you spoke with an Owner Care Leader by the name of Nathan on 07/03/19 in regards to your concerns. Please know that your contract documents provide you with the rescission time frame and directions to cancel the contract should you not be in agreement with the term and conditions upon leaving the sal... read more
We want to complain about this timeshare for many reasons, but the icing on the cake was sent in a letter which outlined our issues and they opened up a case. I tried to reach Ms. Lacy from Wyndham several times and left a message and she did not respond back. This is the last straw for me. I just can not fool around with this anymore. Our personal advisors never returned our calls either. Its like crickets when you are trying to get what you paid for unless you are willing to pay more and upgrade because that is the only re... read more
Business response:
Good Afternoon Mrs. M*****, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. Please know that your case (CDCR-*********) has been re-opened on your behalf due to the Executive Case Specialist not being successful in her attempts at reaching you. Savannah has been notified of your new correspondence and will reach out to you. Thank you, Nicole Jones
High pressure scam. Nothing disclosed in writing all verbal information which is fuzzy math at best
Absolute con artists. Bait and switch. Hidden terms and conditions. They opened a credit card in my name and my wifes name. (Two separate cards) We did not ask for this and declined all of their offers. I am a disabled combat veteran. I am also retired from the D.O.D. I will be advising all service members to stay clear of this scam.
Business response:
Hello Mr. T***, Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members, and guests is an important part of our ability to enhance the service we provide. At this time a case has been cre***d on your behalf (CDCR-*********) and assigned to a Sr. Case Specialist by the name of Jennifer to research and follow up with you to discuss further. Please look out for correspondence from the assigned Sr. Case Specialist directly. Thank you, Nicole J****
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com