Bali Hai Villas

Patricia G 

on BBB

6 years ago

We sat through a presentation during our recent stay in Pigeon Forge. What a scam. High pressure tactics. Started with a presentation by someone who was supposed to be inspirational but was a used car salesman at best. They put a credit authorization in front of us before they even told us the price. The saleswoman told my husband he was disrespecting her because he seemed uninterested. The manager yelled at us and told us to prove we had good credit. We would have been there much longer before we shut it down but it was alm... read more

Crystal M 

on BBB

6 years ago

On August 10th, 2019 I went to a sales presentation for Wyndham Vacation Club while I was on vacation at Myrtle Beach, SC. I am all too familiar with the time share scheme so my only intentions during this meeting was free breakfast and discounted tickets. After siting through a horrible sales presentation and touring one of the oceanfront hotels, I let the sales rep know that I am not interested in joining the club. It just didn't make since for me to join at this stage in life. The sales rep then got one of the sales manag... read more

Laura C 

on BBB

6 years ago

Wyndham is full of lies and misrepresentations!! We have now been trying to get out of our contract for a while now. I sent multiple emails to some Wyndham representatives with NO responses. I don't know how a professional company can just ignore their owners. My husband and I refuse to give another dime to this timeshare. The only answer we will accept is the cancellation of our contract. Here are just a few of their lies: 1. we can use the points whenever (we can't even get into most locations without months in advance). 2... read more

Angela A 

on BBB

6 years ago

We have been going back and forth with Worldmark by Wyndham over our their inability to perform. We paid to be able to vacation seamlessly and to get in all over. Instead, we are stonewalled by availability. The company we pay to OWN so we can vacation when we want to has blocked us from doing so. We have owned from 2007 and only been able to vacation 10 times, and we have been denied 10 vacations. So only 50% success rate. Would anyone pay to get 50% of what they want? That was not what we signed up for, and Worldmark refus... read more

William M 

on BBB

6 years ago

I want everyone to think really good before they get suckered into being an owner with Wyndham. I Purchased in 2012. I tried to go on vacation to Bonnet Creek, Palm Aire, Sea Gardens, and Cypress Palms. To put this into prospective I have only been successful at gaining access to my rights as an owner only half the times I tried. So I have only made it to 4 vacations since 2012. Needless to say, I am not getting what I paid for and this is a huge problem with the points system. I let Wyndham know at one of the owner's meetin... read more

Sharon m 

on BBB

6 years ago

All the Hyperbole from Wyndham. -You can rent your property and make money; only happened 2 times in 9 years. What a "smart" investment into our future ?!? - You will always be able to get the vacation you want and when you want it. You are a priority since you are silver status... -You can take your family on vacation every year to the beach and always have a place to go. ** Wrong all the places are booked for up to 3 years.*** -Our Wyndham owners come first; We have seen "booked" locations available online. -When you die, ... read more

Paul C 

on BBB

6 years ago

We filed a complaint on the BBB and they did not reply and it does not seem to be public, so we want others to know the perils that they can run into with Wyndham. Our complaints with Wyndham are as such: 1) We had a heck of a time trying to get into a resort through our ownership. We have spent hours on the phone trying to make several reservations to no avail. That is not what we paid for. 2) We paid for luxury; We got squalor when we finally were able to get in somewhere. And they tried to upgrade us at this location, NO ... read more

William J 

on BBB

6 years ago

I would not recommend anyone to join a presentation by Worldmark by Wyndham. We have had a long relationship with this company. It goes back to 2006. The First time we had issues with them was in 2012. When we upgraded Katherine and Marti told us that we could sale our unused points for cash flow. That was our deciding factor in upgrading, and then it went downhill from there. When I tried to find out how to sell them, I was informed that this was a fabrication. When all the excitement of have better booking power and gettin... read more

Jeremiah and Wife 

on BBB

6 years ago

We were going to file a complaint on this site however, you can not if it is for employee practices, but I think we can do this review. My suggestion for anyone looking to signing up for a timeshare is not with Wyndham. They were like sharks around us at the presentation. They would not even let us leave. When we asked to go outside just to smoke they guy followed us outside to smoke and kept an eye on us and it was very uncomfortable. We told them we did not want timeshare but felt trapped and they told us they would give u... read more