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Bachman Subaru

4.6

About this business

Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come! 

Location details

9800 Bluegrass Pkwy, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,105 reviews
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Kodiak_588's profile image
Kodiak_588 
9 years ago

2016 Suburu Forester Most pleasant car buying experience I have had. No Surprises. No going back and forth between the salesman and the manager. No games. 

Business response:

Congratulations on your purchase! It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Kirkebrown's profile image
Kirkebrown 
9 years ago

Experience with Bachman Subaru Easy to make service appointment online. Even change appointment online. Service people are always so friendly and helpful. Accommodating waiting area and always on time and quick. 2 years with Bachman Subaru and I won't go anywhere else. 

Business response:

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you! We truly thank you again and we'll see you again soon! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

JackWeb's profile image
JackWeb 
9 years ago

Best service ever! Personal, friendly, professional and timely. They performed the service quicker than expected and pointed out something that I was unaware of that proved to be very helpful. 

Business response:

We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We look forward to seeing you on your next visit. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Ibraiz_Lex's profile image
Ibraiz_Lex 
9 years ago

New car Excellent. Debbie went out of her way to help me. She even drove the car to me in Lexington as I couldn't come to pick it up. Very impressed by the excellent attitude and nature of the staff. 

Business response:

Thank you and congratulations on your new purchase! I'm sure you are continuing to enjoy it. Debbie is an asset to Bachman Subaru and it is encouraging to hear that she impressed you by delivering exceptional service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Ibraiz_2015's profile image
Ibraiz_2015 
9 years ago

New car Excellent. Debbie went out of her way to help me. She even drove the car to me in Lexington as I couldn't come to pick it up. Very impressed by the excellent attitude and nature of the staff. 

Business response:

We really appreciate you taking the time to leave a review about your experience. We're glad to hear that Debbie went above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

grifalvey's profile image
grifalvey 
9 years ago

standard oil change Staff is efficient and friendly. Waiting area is clean and comfortable. The service department runs a tight ship! I always bring my Subaru to Bachman. 

Business response:

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Amosvalen's profile image
Amosvalen 
9 years ago

Experience at Bachman Subaru Everyone was helpful and up front. No "hidden agendas " from our salesman or F&I Already gotten a call from the body shop and have the appointment set for the sealant we bought. She even got me a loaner without any hassle! 

Business response:

Amosvalen, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the honest and professional service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Cat4020's profile image
Cat4020 
9 years ago

Ok The service van/shuttle driver Paul is so sweet. Incredibly fast service this time which surprised me. I was able to use a coupon that was emailed to me which was very nice 

Business response:

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Paul6509's profile image
Paul6509 
9 years ago

Tire balance and alignment Friendly staff, quick service. The coupon was what brought me in, good deal on your service. If I see more coupons in the mail I will use them if they are for services I need. 

Business response:

Paul, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Bachman Subaru satisfied. Don’t forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Frequently asked questions about Bachman Subaru

How is Bachman Subaru rated?

Bachman Subaru has a 4.6 star rating with 2,105 reviews. 

When is Bachman Subaru open?

Bachman Subaru is open now. It will close at 8:00 p.m.  

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