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Bachman Subaru
- Car Dealers
- Louisville, KY
About this business
Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
Location details
9800 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great Experience at Bachman Subaru Bob Shewalter was excellent and very informative without putting pressure on me or patronizing me. I'm a decisive person and knew what I wanted, and he didn't constantly try to sell me more than I knew I wanted and could afford. He kept in contact with me until the car was delivered to the dealership. On the day of sale, he and the finance person were efficient and timely. The internet sales person was also helpful and quickly got me set with an appointment.
Business response:
Erica, thank you for taking the time to submit this amazing feedback. Bob and the rest of our team take pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Bachman Subaru satisfied. We are very appreciative of your 5-star review and for trusting us with your car buying needs and we hope you enjoy your new vehicle! Dont forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Mark Townsley - Internet Director,... read more
Customer service survey Everyone is friendly and courteous including Paul, the courtesy van driver. They really care about providing quality service to the customer!
Business response:
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the courtesy van we provided and the thorough service you received from Paul and the rest of our team. If there is anything more that we can do please come back and see us again. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
2015 Subaru BRZ Everything. Didn't feel rushed, Max truly listened to my needs/concerns. He patiently waiting while I thought over the purchase. Over all excellent experience from salesman to finance manager..
Business response:
Jeff, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Max was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're happy with yours. We look forward to seeing you again. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Bachman Subaru Service Department The office staff greeted me quickly and pleasantly. The work was started at the time of my appointment, and staff explained what had been done and offered suggestions about future issues. The young lady in the front office was great!
Business response:
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bachman Subaru, we value our customers and we look forward to seeing you on your next visit. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
After 45 years of car purchases, our first Subaru Dealing with Bill Rosenbarger as our sales agent was a low key/no pressure type of sale, which we really appreciated! He kept us informed through out the "wait" period after our Outback was ordered through it's delivery. Bill also did a super job in explaining options along with a great explanation/discussion of actually setting up and operation of the new vehicle.
Business response:
Thanks for your perfect review, Auldin! We're glad to hear that Bill was able to provide you with a knowledgeable, pressure-free and professional dealer experience. We strive to provide excellent customer service, and we're glad that this was the case for you! Congratulations on your new vehicle! Please let us know if there's anything else we can do for you. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Happy Subaru Customer! Bill Rosenbarger is a top notch salesman--the best I have worked with. He knows the product, is thorough in interpreting a customer's top priorities in purchasing an auto, and follows up to be sure your questions are answered.
Transmission failure Mr. Edmondson was very helpful and attentive to our needs. I didn't care for the cost or the fact I had to drive back to Louisville from east TN. Nor did I find the local jungle of dealerships easy to navigate when returning the rental car. I realize most of my dislikes are beyond Bachman's control, but for what it cost me, I feel entitled to vent.
Great Experience! Debby Watson, my salesperson, was wonderful - very friendly, knowledgeable and patient. Brian Bayers, the finance director, was also very friendly, helpful and did a wonderful job explaining things. All in all, it was a very positive experience!
Excellent Service Service was done in exceptional time. This being my first experience with Bachman Subaru Service, I was quite impressed with how customers are greeted and taken care of.
Business response:
Thank you for choosing us for your vehicles service needs and for leaving us this terrific review! Were elated to hear that you were impressed with the service you received from us. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Frequently asked questions about Bachman Subaru
How is Bachman Subaru rated?
Bachman Subaru has a 4.6 star rating with 2,105 reviews.
When is Bachman Subaru open?
Bachman Subaru is open now. It will close at 8:00 p.m.
Need help? Contact us.
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