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Bachman Subaru
- Car Dealers
- Louisville, KY
About this business
Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
Location details
9800 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Buyer wanting a new car. Received no hassles from the sales people, Received a lot of help from Mr Tony Crespo Very nice man to work with.He made it a great time just looking around at the cars. Thanks Tony
Business response:
We would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience Tony was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Another great buying experience at Bachman Subaru! No nonsense negotiations to agree upon a deal that was very fair. Ken Sutton was very good at making sure everything went smoothly. Entire staff was very friendly and pleasant to work with.
Business response:
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Ken was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Excellent communication Both service managers, Neal and Jim, are good to work with. In addition to the scheduled maintenance items I added other requests at the last minute and the service department handled all my concerns and returned my car the same day I dropped it off. They provided excellent communication and kept me informed with regard to the service progress on my car. Also, the courtesy van is a great benefit and was very important to my overall experience. The van driver, Paul, was on-time and courteous.
Business response:
Thanks for your awesome review, Jerry! I'm very happy to hear that Neal, Jim and Paul were of such great help to you. They take pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Bachman is great Kelly was an awesome salesman, never pushy or high pressure. Tony the tech guy was awesome and Dustin in finance was great. Would recommend to everyone.
Business response:
Hi Carrie and thanks for your kind words! We appreciate Kelly as well as Tony and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Surprisingly wonderful, exciting & fun experience DARREN, DARREN, DARREN & MAX. They were so patient and helpful with ALL my questions. I have them on speed dial, bless their hearts. I come from Chevy/GMC households. These guys sold me and made a 54 year tradition an easy transition.
Business response:
Your marvelous review means a lot to us, Judith. We appreciate your feedback and are happy to hear that Darren and Max were able to meet your needs. At Bachman Subaru, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Honest, Trustworthy, Superior Customer Service From my first experience at Bachman Subaru with Steven Kuster through to ordering and picking up my Outback from Darren House, the experience was like none I had ever experienced with any car dealership -- EVER. From day one everyone at Bachman was professional, honest, and courteous. The service received by the Bachman staff was only surpassed by the great deal I received on my 2015 Outback 3.6r. Bachman Subaru is four hours from our home. The trip was worth every minute of the... read more
Business response:
Your fantastic review was quite a refreshing read! I am happy that Steven and Gina provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Bachman Subaru. If you ever have additional questions or need a service, we a... read more
Quick and easy! My salesperson, Wayne Acree, was knowledgeable of the products and was considerate of my time. He leveraged his relationships to find me the car that best fit my needs quickly despite the high demand for the car I was looking for.
Business response:
Kimberly, all of us at Bachman Subaru congratulate you on your new car and appreciate the opportunity you presented to earn your business! Wayne is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Mark Townsley - Interne... read more
Service Department Staff was very accomodating esp our service consultant Mr. Jim Edmondson. He took the time to patiently explain to us the services that were needed for our current mileage. We have been to other Subaru dealers and there's nothing like the Bachman Subaru personnel who always puts a personalized touch in their dealings with their customers. Keep up the very good work! God bless!
Business response:
Thank you for taking the time to write about your experience with us, Joseph! At Bachman Subaru, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Jim was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Purchasing a new car We were pleased with our salesman, Tony Crespo, he was very knowledgeable, friendly and went over and above to find the Forester that we wanted. We have already recommended Bachman and Tony to one of our friends.
Business response:
Thank you for taking the time to write about your experience with us! At Bachman Subaru, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Tony was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Frequently asked questions about Bachman Subaru
How is Bachman Subaru rated?
Bachman Subaru has a 4.6 star rating with 2,105 reviews.
When is Bachman Subaru open?
Bachman Subaru is open now. It will close at 8:00 p.m.
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