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Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
9800 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Only good things to say about Bachman Subaru I stopped by for a simple oil change when I was on vacation. I was called and told that my timing belt looked worn. Everyone was very helpful answering all the questions that I had. I have had a bad experience at another Subaru dealership trying to hustle me into getting extra parts that were not necessary, this was not the case here I felt the employees were concerned about me and my cars safety. Prices were also very reasonable. I wish I could come to Bachman Subaru regularly. I... read more
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Effortless purchase! Choosing the car was easy, making the deal was effortless and my salesman Bob Shewalter was outstanding. Would highly recommend Bachman Subaru to anyone wanting an outstanding vehicle.
Business response:
Thank you for leaving us this great review. Please come back and see us again in the future with anything else you might need. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great service department The service staff is always friendly & professional. My wait is short & comfortable. It's always a pleasant experience at Bacman Subaru - I'm lovin my Subaru!
Business response:
Thank you for taking the time to share your feedback. Each employee is a valued member of the Bachman Subaru team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
real buying experience Straight forward approach and very quick. No gamesmanship.... I respected the sales teams working together to meet my time requirements.
Business response:
Thank you for taking the time to share with us! The goal of the Bachman Subaru team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
A Great Experience Bob Shewalter was great. He helped us understand exactly what we were paying for, and made our experience painless. He answered all of our e-mails and calls very promptly and helped us find the perfect car.
Business response:
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Like shopping with family Ken Sutton and Brian Bayers' personal attention in every aspect of finding us the right vehicle and financing was perfect for our needs.
Business response:
Congratulations on your car! I am happy to hear you are enjoying your purchase. At Bachman Subaru, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Ken and Brian were able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Bachman excellent Great service from my salesman, Bill Rosenbarger. I bought my car sight unseen and had it shipped across the country, so I was a little nervous, but Bill was very helpful throughout, and the car arrived just as he said it was: in perfect condition.
Business response:
Congratulations on your new vehicle! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Bill was so positive. We always do our best to make sure all of our customers get the right vehicle and we're glad that you're enjoying yours. We look forward to working with you again. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
warranty repair Pretty painless experience, although for a major component to fail on a new car with only 1800 miles on it is really disappointing.
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Competent, friendly & helpful Very helpful. Most importantly trust their competence. We drive a significant distance for service (100 mi) and they are sensitive to our concerns
Business response:
Thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business. We will continue to offer the best service experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Bachman Subaru has a 4.6 star rating with 1,976 reviews.
Bachman Subaru is closed now. It will open at 9:00 a.m.
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