Bachman Subaru's cover image
Claimed

This profile has been claimed by the business owner or representative.

Bachman Subaru

4.6

About this business

Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come! 

Location details

9800 Bluegrass Pkwy, Louisville, KY, 40299, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,105 reviews
Select a rating
camchancellor's profile image
camchancellor 
9 years ago

Bachman excellent Great service from my salesman, Bill Rosenbarger. I bought my car sight unseen and had it shipped across the country, so I was a little nervous, but Bill was very helpful throughout, and the car arrived just as he said it was: in perfect condition. 

Business response:

Congratulations on your new vehicle! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Bill was so positive. We always do our best to make sure all of our customers get the right vehicle and we're glad that you're enjoying yours. We look forward to working with you again. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Bluegrassman's profile image
Bluegrassman 
9 years ago

warranty repair Pretty painless experience, although for a major component to fail on a new car with only 1800 miles on it is really disappointing. 

Business response:

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

DebraKY's profile image
DebraKY 
9 years ago

Competent, friendly & helpful Very helpful. Most importantly trust their competence. We drive a significant distance for service (100 mi) and they are sensitive to our concerns 

Business response:

Thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business. We will continue to offer the best service experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Ridinrok14's profile image
Ridinrok14 
9 years ago

New forester Fair prices very knowledgable sales and finance staff very good experience. Would recommend this salesman and dealership. Overall a very pleasant experience. 

Business response:

I am very happy to hear that your overall experience with us has been efficient and pleasant. Congratulations on your purchase! If you have any questions, please feel free to give me a call. I look forward to working with you again and hope that you'll find us on Facebook to locate outstanding specials from our service department. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Esther_'s profile image
Esther_ 
9 years ago

2016 Subaru Outback Limited Debbie Watson is very knowledgeable about Subaru's and made my decision to purchase a Subaru very easy. Very easy to deal with. 

Business response:

Thank you for reviewing your time spent with Bachman Subaru. Debbie is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Indianabuyer's profile image
Indianabuyer 
9 years ago

Satisfaction Helpfulness of my sales rep. No pressure. This had to be the best car buying experience I have ever had. 

Business response:

Congrats on your purchase! It’s quite an accomplishment to hear that we provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook to stay in the loop with special deals and contests. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Homer7cat's profile image
Homer7cat 
9 years ago

30,000 mile check I was constantly updated about what was going. Everybody is efficient and very, very nice! It was a very pleasant experience. 

Business response:

Thanks for your awesome review. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

PatriciaJC's profile image
PatriciaJC 
9 years ago

Great customer service Fast, courteous, efficient and really good at explaining details of the work done. Waiting area had great coffee and tea. Would highly recommend Bachman Subaru! 

Business response:

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable facilities as well as fast and efficient service to our guests. Please come see us for any future needs! Thanks again. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Yoda868's profile image
Yoda868 
9 years ago

Great Dealership and Car The staff were very friendly. The car was ready and waiting when we arrived at the dealership. I would definitely rec0ommend Bachman Subaru (and the Subaru Legacy)! 

Business response:

Congratulations on your new vehicle. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com 

Frequently asked questions about Bachman Subaru

How is Bachman Subaru rated?

Bachman Subaru has a 4.6 star rating with 2,105 reviews. 

When is Bachman Subaru open?

Bachman Subaru is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com