This profile has been claimed by the business owner or representative.
Bachman Subaru
- Car Dealers
- Louisville, KY
About this business
Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
Location details
9800 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All around horrible experience It's not often you can't get a car salesman to keep their appointments. Never was buying a car been more difficult. Our experience with Ryan and the front desk left us feeling like the whole operation was shady. Luckily we found the exact Subaru we wanted. Although it was 90 miles away, I found the customer service experience that was completely lacking at Bachman. Bachman made the difference all right - but not at all in a good way!
Great expertise and customer service Very knowledgeable and professional sales personnel.
Knowledgeable, easy going sales staff Very friendly staff that thoroughly answered all our questions and never pressured us. Great experience, highly recommend.
Great experience Great sales experience. Especially from James. Little to no negotiation, just a fair price up front. Ordered from the factory, came in as promised. Sales Rep James made the entire experience both comfortable and fun.
Business response:
Hi Ben! So glad to hear you had a great experience with James and our team. We know that buying a car is a big decision so it's important that you feel comfortable. If there is anything more we can help with, please let me know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
Buying a car can be fun James Thomas was knowledgeable about the vehicle I purchased, was accommodating and made my wife and I feel welcomed at the dealership. I had reason to interact with your service department and was very happy with the service that was provided. Thank you
Business response:
Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Best, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com
As it should be... Carol Wesley was outstanding. It was necessary that my vehicle be located at another dealer, and she kept me fully updated on anticipated delivery - then went to pick up my new Forester herself! Comprehensive delivery and follow up. Carol provided the buying experience one hopes for when shopping for a major purchase.
Business response:
Congratulations on your new Forester! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over by Carol. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork and earn the trust of our guests by following through with our promises and providing hassle-free service. Thank you again for your kind words and business. Check us out on Facebook for access to our ex... read more
Great Service Our salesman, Ken, was very helpful and knowledgeable about the Subaru and all it features. The process was quick and easy.
Business response:
Thanks for your outstanding review! We're glad to hear that Ken was helpful, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.. Regards, Mark Townsley Director of Business Development mtownsley@bachmanautogroup.com
Toyota Highlander purchase The sales person was very helpful. He provided all information we asked for & even followed up after the sale
Business response:
Thanks for your outstanding review! We're glad to hear that our team was helpful and knowledgeable. We strive to provide excellent customer service and earn the trust of our guests by following through with our promises and providing hassle-free service; and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Mark Townsley Director of Business Development mtownsley@bachmanautogroup.com
My Experience First, I realize it was very risky buying a vehicle on line, but everything seems to of checked out as it was presented on the web site. I also think Christian did a great job. He's a terrific salesman.
Business response:
Thank you for taking the time to write about your experience with us. At Bachman Subaru, we are determined to deliver detail-oriented, honest, and personalized customer service and we're glad that this was the case for you with Christian! Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear Christian was able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers... read more
Frequently asked questions about Bachman Subaru
How is Bachman Subaru rated?
Bachman Subaru has a 4.6 star rating with 1,990 reviews.
When is Bachman Subaru open?
Bachman Subaru is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com