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Bachman Subaru
- Car Dealers
- Louisville, KY
About this business
Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
Location details
9800 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good experience at Bachman Subaru James T was very easy to work with - willingly gave all the time we needed to decide if we wanted to buy a Subaru, then made the process pretty painless.
Business response:
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that James able to meet your needs. The goal of the team is to ensure a painless and enjoyable purchasing process for each of our customers. We look forward to assisting you with your future sales and service needs. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great Service @ Bachman Subaru There were problems with my order, but everyone worked very hard to correct the problem and get me on my way in a timely matter. Things happen and the only thing that can be controlled is the response to those things. They did a great job with responding to the issue and taking care of me.
Business response:
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Car purchase at Bachman Suburu There was no haggling. I did my research, brought the various information I had compiled to Bill R regarding the the two vehicles I was contemplating. Test drove, made my decision and within 30 minutes (minus all the paperwork) I had purchased the car.
Business response:
Mak, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Good buying experience All of the people were very nice and helpful, but not pushy. Of course they spoke very highly of Subaru and pointed out why it was better than the competition, but did not pressure me for a quick decision. They were helpful, accommodating and informative.
Business response:
Renee, thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Take care. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great experience! Great service. I was extremely appreciative that the sales person was informative and patient without being pushy. This is the primary reason I decided to purchase from Bachman.
Business response:
Mark, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Bachman Subaru. We look forward to seeing you again. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Bachman Subaru Every person I came in contact with was pleasant and helpful. It was actually a positive experience buying a car there.
Business response:
Jerome, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Bachman Subaru. Please feel free to contact us if you have any questions on your new purchase. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Easy/painless experience I ought my 2013 from Bachman and received fast, honest, and enjoyable information from the online contact, to sales (Joe B ) from start to finish (which took all of several hours from merely looking to closing the deal). I explained that I would act fast, but needed appropriate information, and if I felt pressured or overly "sold" I would go to the next dealer. They respected my wishes and I am now enjoying my Outback.
Business response:
Thank you for taking the time to share your experience with us. As a business we appreciate all guest feedback and are very proud to hear that we were able to assist you in finding a Subaru to suit your needs! We strive to provide knowledgeable, courteous, and gimmick-free service to our customers and to do so in a timely manner. Thank you for choosing Bachman Subaru and please keep us in mind for future needs. Best, Jason Zoeller and Mark Townsley.
A pleasant experience My experience at Bachman Subaru was pleasant, informative and easy. After extensive comparison shopping I chose to replac my 2003 Outback with the 2013 model from Bachman Subaru. All questions were addressed with knowledgeable responses. Price was less than elsewhere and I was offered a generous trade in. Way to go Joe,and thank you.
Business response:
We appreciate your feedback! Our team prides ourselves on knowledgeable, courteous, and time-efficient service. We are proud to hear that Joe was able to ensure an enjoyable and painless process for you during the purchase of your 2013 Outback. He is definitely an asset to our team and we are very lucky to have him. Please keep Bachman Subaru in mind for any future automotive needs and know that we look forward to assisting you again! If you haven't already, please find us on Facebook and Twitter for access to exclusive cont... read more
No Non-sense Buying at Bachman Subaru was a positive experience. They did not try any foolishness. Wes and everyone there was honest and straight forward, refreshing.
Business response:
Thank you for this excellent feedback! We strive to provide exceptional service and a positive experience for each guest. Wes is an invaluable member of our team and we are happy to hear that your time spent with him was enjoyable. Please keep us in mind for future needs and don't forget to follow us on Twitter and Facebook. Sincerely, Mark Townsley, Internet Director, Bachman Subaru
Frequently asked questions about Bachman Subaru
How is Bachman Subaru rated?
Bachman Subaru has a 4.6 star rating with 2,105 reviews.
When is Bachman Subaru open?
Bachman Subaru is open now. It will close at 8:00 p.m.
Need help? Contact us.
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