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Bachman Subaru
- Car Dealers
- Louisville, KY
About this business
Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
Location details
9800 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
2003 Outback I had a slight rattle coming from my 2003 Outback's heat shield, and the service department checked it out and adjusted the shield at no cost. I worked with Jim, who was friendly and courteous and gave helpful advice.
JonesOutback Quick and efficient. Everybody was nice and helpful. The work done was fairly priced and well done. I would recommend to others
Business response:
Baylie, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Bachman Subaru satisfied. We are very appreciative of your 5-star review. Dont forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
My "Over-the-Top Experience with Bachman Subaru My salesperson, Wayne Acree, was a total professional: he is knowledgeable, anticipated my questions, treated me with utter respect, answered every question I had, kept me posted on the arrival of my new Subaru. Mr. Acree represents your dealership beyond all measure. You are lucky to have him. PS I am not related to him in any way, so this response is not fluff, it is the truth. Thank you.
Business response:
I would like to express our sincere gratitude for taking the time to write this marvelous review. Wayne is a valued member of our team and its a delight to know that he has helped to proudly represent our dealership throughout your purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great experience Fast, helpful employees made it enjoyable. Service technicians did a great job and I found that the price was fair
My Bachman Subaru Experience Everyone was so personable and helpful. We were told everything about my new forester and there were really no questions left to ask.
concrete man This was my second Subaru purchase from Bachman, Wayne Acree has been my salesman both times and Dustin handled both finances. Excellent service both are very good at what they do and it does make a difference.
Business response:
Thank you for leaving us this great review, Coy. We are very happy to hear that Wayne, Dustin, and the rest of our staff could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great Experience at Bachman Subaru Bob Shewalter was excellent and very informative without putting pressure on me or patronizing me. I'm a decisive person and knew what I wanted, and he didn't constantly try to sell me more than I knew I wanted and could afford. He kept in contact with me until the car was delivered to the dealership. On the day of sale, he and the finance person were efficient and timely. The internet sales person was also helpful and quickly got me set with an appointment.
Business response:
Erica, thank you for taking the time to submit this amazing feedback. Bob and the rest of our team take pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Bachman Subaru satisfied. We are very appreciative of your 5-star review and for trusting us with your car buying needs and we hope you enjoy your new vehicle! Dont forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Mark Townsley - Internet Director,... read more
Customer service survey Everyone is friendly and courteous including Paul, the courtesy van driver. They really care about providing quality service to the customer!
Business response:
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the courtesy van we provided and the thorough service you received from Paul and the rest of our team. If there is anything more that we can do please come back and see us again. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
2015 Subaru BRZ Everything. Didn't feel rushed, Max truly listened to my needs/concerns. He patiently waiting while I thought over the purchase. Over all excellent experience from salesman to finance manager..
Business response:
Jeff, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Max was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're happy with yours. We look forward to seeing you again. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Frequently asked questions about Bachman Subaru
How is Bachman Subaru rated?
Bachman Subaru has a 4.6 star rating with 1,976 reviews.
When is Bachman Subaru open?
Bachman Subaru is closed now. It will open at 9:00 a.m.
Need help? Contact us.
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