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Bachman Subaru
- Car Dealers
- Louisville, KY
About this business
Bachman Subaru is the leading Subaru dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new Subaru models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Subaru would love the opportunity to serve you and your family for years to come!
Location details
9800 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bachman Subaru Service Department The office staff greeted me quickly and pleasantly. The work was started at the time of my appointment, and staff explained what had been done and offered suggestions about future issues. The young lady in the front office was great!
Business response:
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bachman Subaru, we value our customers and we look forward to seeing you on your next visit. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
After 45 years of car purchases, our first Subaru Dealing with Bill Rosenbarger as our sales agent was a low key/no pressure type of sale, which we really appreciated! He kept us informed through out the "wait" period after our Outback was ordered through it's delivery. Bill also did a super job in explaining options along with a great explanation/discussion of actually setting up and operation of the new vehicle.
Business response:
Thanks for your perfect review, Auldin! We're glad to hear that Bill was able to provide you with a knowledgeable, pressure-free and professional dealer experience. We strive to provide excellent customer service, and we're glad that this was the case for you! Congratulations on your new vehicle! Please let us know if there's anything else we can do for you. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Happy Subaru Customer! Bill Rosenbarger is a top notch salesman--the best I have worked with. He knows the product, is thorough in interpreting a customer's top priorities in purchasing an auto, and follows up to be sure your questions are answered.
Transmission failure Mr. Edmondson was very helpful and attentive to our needs. I didn't care for the cost or the fact I had to drive back to Louisville from east TN. Nor did I find the local jungle of dealerships easy to navigate when returning the rental car. I realize most of my dislikes are beyond Bachman's control, but for what it cost me, I feel entitled to vent.
Great Experience! Debby Watson, my salesperson, was wonderful - very friendly, knowledgeable and patient. Brian Bayers, the finance director, was also very friendly, helpful and did a wonderful job explaining things. All in all, it was a very positive experience!
Excellent Service Service was done in exceptional time. This being my first experience with Bachman Subaru Service, I was quite impressed with how customers are greeted and taken care of.
Business response:
Thank you for choosing us for your vehicles service needs and for leaving us this terrific review! Were elated to hear that you were impressed with the service you received from us. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Buyer wanting a new car. Received no hassles from the sales people, Received a lot of help from Mr Tony Crespo Very nice man to work with.He made it a great time just looking around at the cars. Thanks Tony
Business response:
We would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience Tony was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Another great buying experience at Bachman Subaru! No nonsense negotiations to agree upon a deal that was very fair. Ken Sutton was very good at making sure everything went smoothly. Entire staff was very friendly and pleasant to work with.
Business response:
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Ken was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Excellent communication Both service managers, Neal and Jim, are good to work with. In addition to the scheduled maintenance items I added other requests at the last minute and the service department handled all my concerns and returned my car the same day I dropped it off. They provided excellent communication and kept me informed with regard to the service progress on my car. Also, the courtesy van is a great benefit and was very important to my overall experience. The van driver, Paul, was on-time and courteous.
Business response:
Thanks for your awesome review, Jerry! I'm very happy to hear that Neal, Jim and Paul were of such great help to you. They take pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Frequently asked questions about Bachman Subaru
How is Bachman Subaru rated?
Bachman Subaru has a 4.6 star rating with 1,976 reviews.
When is Bachman Subaru open?
Bachman Subaru is closed now. It will open at 9:00 a.m.
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