Avis Car Rental

Angelo F 

on BBB

2 years ago

They charged for gas even though I declined the option. I delivered the car with a full tank of gas and they will not refund the gas money which was an estimate. The employee at the counter was also very rude. 

stephanie p 

on BBB

2 years ago

They suck. They charged me $210 to pre pay for rental then when we dropped it off they charged us $300+. I’ve been trying to get my refund for the $210 but it’s been like pulling teeth and they only refunded me $27. No idea where they got $27 from. DO BETTER 

Munish G 

on BBB

2 years ago

I rented a car from STL airport with drop off at O'Hare airport on 12th May 2023 .While driving from STL to Chicago, I met an accident when a deer hit on highway 55 from front of the car.Car broke and was not in condition to drive. I called avis to file accident & get replacement but after putting me in long waiting queue for 25 min ,call auto disconnected. I tried few more time but same thing.We have to reach airport to catch an international flight.I finally called 911,where local police and IL highway police reached on sp... read more

Joanna R 

on BBB

2 years ago

I rented a car with Avis through priceline for a quick weekend trip, My pick up time was set for 12pm, my flight landed early and I picked up the car at 10:20am....... they had the audacity to charge me $32 for the hour I picked it up early. The car was only $40 to rent for the day! In addition when I returned the car, I got slammed with an additional $87.61 in fees after I had paid priceline to rent the vehicle. When I called customer service I spent 30min on the phone with someone who kept repeating the same information ov... read more

EDWIN M 

on BBB

2 years ago

I rented a car from A car from Avis in France, the tank was half full when I took the car and I filled it to 3/4 when I returned the car yet they are charging me 520CAD, asking to prove where and when I last filled the tank. What they are asking is irrelevant since Pictures that I have provided them it clearly shows the date and time with the kms and fuel level of when vehicle taken and returned. I wish there was a ZERO star choice to select for Avis Rental 

BB B 

on BBB

2 years ago

I was just cornered in the bathroom by 2 black female Avis employees accused of taking a picture of them. This never occurred. Not the best business choices. This place will never get my money or money from anyone I know. 

Cynthia T 

on BBB

2 years ago

Just returned a car to Avis at the Fresno airport and received an email that I am being charged $300 over the quote I was given. If you have to use Avis be sure and check your bill. 

Mary M. 

on BBB

2 years ago

I have contacted this line for help, only when despite, over the years. Absolutely no help. Just another example of corporate"********" attempt to try to convince ******* and ******** born citizens that they " Care".? Not working.....There is no end to the falsehoods. There is no help.... peroid.. You all.... reading this... God bless you and I truly hope nothing but the best for you. 

Victoria C 

on BBB

2 years ago

The owner/ manager Deion at Avis (**** ******** St, Savannah,ga) Is intentionally & knowingly overcharging / double charging customers (Uber drivers) I was told by him if my rental is due to return at 9am I should return the car the night before if I don’t want to be double charged. He is operating the business in a very shady way. Knowingly double charging customers and having us dispute with the company over the phone is a hassle we didn’t ask for. Deion & Ms.V Stop taking advantage of your customers by creating rental agr... read more