This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Avis Car Rental
- Transportation Services
- Huntsville, AL
About this business
Location details
1000 Glenn Hearn Blvd SW Ste 109B, Huntsville, AL, 35824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
re: reservation #*********** at ********Mall I have been President Club member for 14 years and have been renting with Avis for 20+ years. However, my loyalty ends today, as I have never been treated with such unprofessionalism and with such mistreatment as at Avis Aventura Mall. On August 2, 2023, I reserved a car from Avis for one of my employees flying in for business. The rental was to be ready at noon for pick up on August 20th. I reserved a Ford Edge or similar large car plus my usual 2+ upgrades that I always receive.... read more
This was the absolute worst in travel I ever experienced and NEVER has anyone put me in such a situation that could have killed me. I'm a single woman that was traveling from North Carolina to New York alone. The right front passenger tire went flat on 195. I had to sit in a rest area that only had vending machines and restrooms. I waited 3 hours for help through the rental cars Roadside Assistance. When the guy showed up he saw both front tires with steel cords exposed and no tread. He was extremely surprised a rental car c... read more
The worst company ever I went to Avis through Uber of course I have to have a Bank Account to get a car rental I was paying weekly out of my Uber Account I quit Uber due to being Double Charged I have send them my personal Bank Account information etc. etc it’s now going on 2 months this company hasn’t once fix this issue I hate this company I thought you they were trustworthy I sure was wrong.
I had rented a car from AVIS (exact address below) for 6 days. They charged $150 miscellaneous fee. When I called them asking what the charges were about, they said "cleaning fee". When I asked them to show proof of the car being dirty, they had no answer and hung up the call. The address of the pickup and dropoff location was: ***** ********* ****** ******* **** HOLIDAY INN COLLEGE PARK,MD,*****,US
I rented a Ram Rebel and paid in full on 2/3/2023. When I got to my destination I checked to see how much my hold would be only to find out I had a pending charge of $3463.05. I immediately called AVIS and was assured that was a mistake and that it I would not be charged that amount. I woke up this morning to find the charge for exactly $3463.05. I utilized the AVIS website to dispute the charge only to be emailed that I used the "select and go upgrade." I called that day to see what this was about and they told me I did use... read more
I reserved a 16’ budget truck for my moving needs. When I went to pick up my reservation. The lady behind the counter told me she saw the reservation but gave the truck away and only had a 12’ truck. Considering everyone seemed to be moving the same weekend as I it was the only truck left in the city as I called around all day. I call customer service for three days straight to get no resolution. The truck itself had black tape over the engine light. It took me double the trips (mileage) and an uncompleted project! Customer ... read more
Made a reservation online to pickup the car at the Champaign, IL location at Willard Airport. When making the reservation, I used my debit card and of course they immediately took out the $463.86 from my account. It said on the website, that they take both credit and debit cards for payment. When we arrived at the airport to pick up the car, they told us that they could not use a debit card because they are an airport and use only credit cards. We do not have a credit card, so had to leave and immediately go to another car r... read more
Hi,ZERO stars if possible. Rent a car any where else but here. Rented a car there on May 13, 2023. Declined all added options. Rented the car for one day and returned on Sunday May 14th. When I received my credit card statement I was charged for one of the optional that I had declined. Went through all the channels to get charge reversed, but to no avail. Terrible customer service. I see that they are not BBB accredited so I doubt this complaint will be resolved in any way.
Suwai a rep for BBB Could not answer my question became frustrated doesnt call back
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 1.8 star rating with 1,225 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com