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Avis Car Rental
- Transportation Services
- Huntsville, AL
About this business
Location details
1000 Glenn Hearn Blvd SW Ste 109B, Huntsville, AL, 35824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
I rented a car from Avis at Detroit airport. I have been standing in line for over an hour and have moved 2 feet. No sense of urgency whatsoever by employees. Probably at least 10 or 11 people waiting in front of me. Will never rent from Avis again. On the other hand, I may be dead before I get my car!
We booked a rental car to drive from salt lake to Phoenix. The return date was for Sunday at 4pm. My husband dropped off the car and went inside. Since the Avis is connected to a hotel the manager said they would take the keys to return. We got a charge from Avis that was almost the same price as our booking price and when we called in they said we returned the car late. When we sent them all the information showing we returned the car on time, they said the drop off location was closed and so it was our fault and we wouldn’... read more
Business response:
BBB #: *****<br /> <br /> Dear Mr./Ms. *******,<br /> <br /> Avis values the relationship that we have with our travelers and always strives to do the right thing. We apologize for the inconvenience this matter has caused.<br /> <br /> Once this complaint was received, we tried to conduct an investigation. Unfortunately, there was not enough information provided, and your rental was unable to be located if you would kindly provide us the following information below, so we can investigate this matter further.<br /> <br /> Res... read more
This is the worst location. The owner Merrill is disrespectful, argumentative and generally the worst customer service I have ever experienced in 25. I contacted corporate to be told they have received numerous complaints against this location. I would strongly recommend not renting from this location
I rent a car in Aug 1st to 16th On Oct 30 they just charged my card $56 for no reason.
Rented a car to go from Greenville NC to Syracuse , NY , from one airport to another. I clearly stated this upon renting it. Was charge $112 rental fee and was told I was paid in full. I returned the car , no issues and the next day a $305 charge appeared on my CC . Called to ask why and was told because I returned the car to another location I was charged the extra fee. I clearly stated this upon renting it and yet at no time was told this fee would be charged. Why not just charge the whole fee upon renting it. Because I wo... read more
I rented a car at the Portland Airport recently and was going to return the car in Boston. I used AVIS points to help with the cost and was quoted $94 dollars including fees. They did not have the car type I asked for, and weather cut my plans short, so I returned the car to the Portland airport early. Instead of $94 I was charged $1700+ with the explanation "you rented a different car and returned it to a different location" 1. I rented a different car, because the one I requested was not available 2. My initial $94 quote i... read more
I rented a car from Avis at the Airport in Austin Texas and I have to share this with you. They keep putting charges on my credit card that I’m having to dispute and trying to get someone on the phone is hell. I have evidence that I was on the balcony of my hotel room and they charged me a toll fee and a processing fee. The crazy part of this is that I’m in south padre Island and there are no tolls on the island?!?! On top of that they have GPS and still can’t fix it. It’s a horrible experience and I’m just sharing what’s go... read more
When traveling on business I just don't have time to resolve rental car issues. I have not been very pleased with the vehicle fleet for Avis. Issues with dirty vehicles inside and out, problems with vehicle like bad tires, not safe to drive - flap in tires, pulsating brakes, wipers, not filled tank, etc.. The vehicle I was given this time had issues with left driver side tire. Rim was damaged and tire was nearly completely bare with no treads left ,very unsafe. When traveling on business safety is paramount and I just don't ... read more
Was told they had a rental car for us in Great Falls Montana that we could take into Canada on a one way. They took my money, then when we got to the airport in Great Falls, the staff told me no car, couldn't give me the number for head office and hid in the back office. Very unprofessional and not helpful at all. Then when I finally got through to head office they told me it would take 7-10 business days to refund, then didn't refund me the full amount. Would never rent from Avis again. Literally left us (2 senior veterans)... read more
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 1.8 star rating with 1,224 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close tomorrow at 12:00 a.m.
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