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Avis Car Rental
- Transportation Services
- Huntsville, AL
About this business
Location details
1000 Glenn Hearn Blvd SW Ste 109B, Huntsville, AL, 35824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
Horrible company with the most disgusting cars. They will over charge you with ridiculous fees.
Business response:
Case: ********<br /> <br /> Dear Mr./Ms. *******,<br /> <br /> In regards to the aforementioned BBB complaint, thank you for giving us the opportunity to address your concerns.<br /> <br /> Avis values the relationship that we have with our travelers and always strives to do the right thing. We apologize for the inconvenience this matter has caused.<br /> <br /> We are incredibly sorry for the experience you had and the stated condition of the vehicle that you received. So that we can look into your billing concerns can you ... read more
On May 28, 2023, I picked up the rental car from Budget/AVIS Car Rental at the DTW Airport location, expecting a smooth and enjoyable road trip. However, my excitement quickly turned into frustration when the car broke down unexpectedly during the journey. I immediately contacted Budget Car Rental's customer service for assistance, hoping for a quick resolution. However, what followed was a frustrating and unhelpful experience. The representatives I spoke with seemed disinterested and provided no solutions for the defective ... read more
They say that they sell ***** **** kittens. They apparently do not. They are likely not even legit, although their website is pretty good and they will send you video of the kittens. They are non-responsive, easily confused (based on the number of times I had to repeat myself), and they appear to get their "customers" confused as they introduce information that was never brought up by me.Very disappointing to lead people on and I hope that if actual animals are involved that they are safe.
I am an avid traveler and have dealt with many rental car companies. My experience with AVIS was by far the worst experience I have ever had. I got in late (1:00am) to Hartford Airport after flying all day. Made my way to the AVIS counter where I had reserved and prepaid for a "LUXURY" car. The car was not clean and smelled of marijuana and incense. Once I left the airport and got on the highway, I noticed the car pulled dangerously to the left. It was to the point that I was fighting to keep it in the lane. The next morning... read more
I made a reservation online on March 13th for a rental Van for a family trip. I prepaid $745.84 for the van. I called Budget on June 9th to make sure they would have the Van and to make sure everything was fine with the rental. I was told that I could not rent the Van without a credit card and to call customer service to cancel and to get a refund. I called customer service and was told by 3 to 4 people that the reservation couldn’t be cancelled due to an error with their system. I called back the very next day and the same ... read more
We reserved a Mercedes Van sixth months ago for our Spain trip and even though they had 10 in the lot, they said none were available. The contract said.” Or something similar. They gave us a Volkswagen SUV that was beat up and not luxurious at all! More like a utility van. We paid the Mercedes rate and got a crap van!
Partly directed at this Avis location (Hornby Street in Vancouver) and partly directed to the main company. One star because I can not give zero. Beware, this location has NO preferred member amenities. There is ZERO signage directing you anyplace. You can NOT go straight to your car! You need to stand in line. Whatever you do, don't listen to the Avis main number directions, they have NO idea what goes on at this location. It was a Saturday and there were at least 40 people in line in front of me. I called the main Avis num... read more
Arrived for family vac May 3rd, 2023 trip, car rental and stay was booked and prepaid through travel agency. Guy at counter told us we could only get a mini can instead of the Tahoe that was booked because we only had a debit card. He kept giving us excuses. When I asked if there was a price difference he said no. The car was dirty and the price difference we were over charges $184.52. I have been fighting with Avis to get our money back for over a month and still nothing!! Will never use them EVER again. Dishonest people wo... read more
The BBB is a phony organization created to stonewall honest consumers
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 1.8 star rating with 1,222 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close tomorrow at 12:00 a.m.
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