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AVA Burbank

4.5

About this business

Location details

401 N Pass Ave, Burbank, CA, 91505, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:30 p.m.
Tue9:30 a.m. to 6:30 p.m.
Wed9:30 a.m. to 6:30 p.m.
Thu9:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 5:30 p.m.
SunClosed
4.51,115 reviews
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ML Shehulk Borgens's profile image
ML Shehulk Borgens 
recommend  Recommended
5 years ago

Thank you Patrick for always being so kind, helpful and quick in meeting all of our maintenance needs! And Morgan🐶 thanks you too!! 

Business response:

That’s what we’re here for, ML! I’ll share your appreciation with Patrick and Morgan right away! 

Allan Gungormez's profile image
Allan Gungormez 
recommend  Recommended
5 years ago

Maria is one of the best assets here within the community. For the past 5 years of living here she has been nothing but incredibly helpful and kind and has really enhanced the experience of living here. Thanks for being so awesome! 

Amaka Obaze's profile image
Amaka Obaze 
recommend  Recommended
5 years ago

Maria is the real MVP. She has amazing energy and always has a smile on her face. She is incredibly kind and always provides a helping hand when needed. Thanks for being so awesome Maria! 

Rabilyn Abalo's profile image
Rabilyn Abalo 
recommend  Recommended
5 years ago

Moved into this neighborhood just a few months ago. My experience has been fantastic. I've lived in almost all parts of the South Bay, so I can confidently say this is one of the safest spots I've lived at. It's near DTSJ, so a lot happening in the area, but TBH this is pretty safe considering how close it is to downtown. I almost never hear my neighbors, neighborhood is really nice(aka a lot of great stores nearby), and Alaina has been super helpful during the whole process. I would highly recommend living here. 

Business response:

We’re glad you’re settling in to the community, Rabilyn! I’ll be sure to let Alaina know you appreciate her help during your move-in. We’ll keep up the great work! 

Si-ping Han's profile image
Si-ping Han 
recommend  Recommended
5 years ago

This is a great apartment complex. The staff has been super helpful, the facilities are very nice and modern, and the apartments are quiet, well designed, comfortable, and bigger than one would expect based on seeing the pictures and the floor plan. The complex is in a nice neighborhood near UCSF and is probably in the nicest location out of the several new apartment complexes in the area. There is a plethora of food options near by and the UCSF campus is about a 5 min walk. The only downside is that the rent is somewhat exp... read more

Chad Kapise's profile image
Chad Kapise 
5 years ago

I moved in with my girlfriend over a year ago and this place was amazing at first. We could tell right out of the gate that management would be hard to communicate with. They care about you a lot while you’re moving in but once the keys get passed, over expect a week or two before a reply back to an email. Sometimes they don’t even reply. For example we submitted our move out notice (couldn’t take it here anymore) they replied a week later and told us to fill out a form. We submitted it and they never put it in the system (j... read more

Linda Caslin's profile image
Linda Caslin 
recommend  Recommended
5 years ago

Warm & inviting management staff, lovely environment that is well kept/ friendly people 

Noel Domi's profile image
Noel Domi 
recommend  Recommended
5 years ago

There have been a few issues within the my apartment over the two years I've lived in the building, but maintenance has resolved every issue I had. They're extremely attentive and prompt in responding to tenant's concerns and for that I recommend the Ava Ballston Square. 

Business response:

Thank you for sharing, Noel! We’re glad to hear that our team has been so helpful to you over the last two years! I will share this with them right away so we can keep up the awesome work you’ve come to expect! 

Vinicius Poersch's profile image
Vinicius Poersch 
recommend  Recommended
5 years ago

Great service from Francisco and terry today! Thanks guys! 

Business response:

Awesome, Vinicius! Francisco will love to see your praise, so we’ll share it with him right away! 

Frequently asked questions about AVA Burbank

How is AVA Burbank rated?

AVA Burbank has a 4.5 star rating with 1,115 reviews. 

When is AVA Burbank open?

AVA Burbank is open now. It will close at 6:30 p.m.  

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