AVA Burbank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

AVA Burbank

4.5

About this business

Location details

401 N Pass Ave, Burbank, CA, 91505, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:30 p.m.
Tue9:30 a.m. to 6:30 p.m.
Wed9:30 a.m. to 6:30 p.m.
Thu9:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 5:30 p.m.
SunClosed
4.51,115 reviews
Select a rating
Steven Neufeld's profile image
Steven Neufeld 
5 years ago

My wife & I TRIED living here at Ava Newport for a 6-month lease term, but found ourselves in an extremely awkward situation of being verbally harassed by a 60-year old white male (named Brett Detmers) who lives in unit N-103. From the first day we moved in, we heard somebody yelling "shut the f*** up" after our dog barked.. we thought maybe it was just a coincidence, until we were out on our patio just trying to enjoy ourselves, and we heard this Brett guy say "goddamn this ... Continue Reading 

Mukund Sudarsan's profile image
Mukund Sudarsan 
recommend  Recommended
5 years ago

We really enjoy living here. Everyone who works here is genuinely nice and kind. The maintenance staff is impressive, particularly Guillermo Rios. He is eager to help, sports a permanent smile, and does quality work. We are glad that we can count on his skills when needed. 

Business response:

We’re so glad you enjoy it here, Mukund! Guillermo is going to be thrilled to see your feedback, so we really appreciate you sharing it. We’ll keep up the great work! 

Josepha Grace's profile image
Josepha Grace 
recommend  Recommended
5 years ago

This has been my home for 10 years and it has been best experience of my life. The staff Kim,Rosalind,Santos and Robert have been the best to me and truly goign to miss them. They treat you like family and even my dogs are going to miss them. Avalon Thousand Oaks Plaza will always have a special place in my heart ❤ 

Business response:

Thank you so much, Josepha! We have loved having you in our Avalon family for the past 10 years and we will miss you more than you know! Kim, Rosalind, Santos and Robert will love to hear all the awesome things you have to say about them, so I will be sure to let them know right away. You know where to find us if you ever want to say hello! 

To von Dutchison's profile image
To von Dutchison 
recommend  Recommended
5 years ago

Tania is selfless and kind; approachable and understanding. Cheers Tania! Give this lady an award!!! 

Jessica Schrody's profile image
Jessica Schrody 
recommend  Recommended
5 years ago

Pablo & Silvino were great when they came to fix some issues in my place. Very helpful guys. 

Angela Grebenikova's profile image
Angela Grebenikova 
recommend  Recommended
5 years ago

Lovely community. I've been leaving here for 9 years. The leasing office personnel is always helpful and very professional. All your needs addressed immediately, the complex is extremely clean and comfy inside. Apartments of a decent size. The maintenance team is always there for you if any help is needed. 

Business response:

Thank you so much, Angela! We have loved having you in our Avalon family for the past 9 years and we hope that you will stay with us for many more to come! The team will love to hear all the awesome things you have to say about them, so I will be sure to let them know right away. 

Autumn Woods's profile image
Autumn Woods 
recommend  Recommended
5 years ago

I have lived her for over 2 years and just love the staff and the way they take care of us. I recently decided to move from one unit to another and Attila and his maintenance team ware amazing. They were prompt, thorough and were able to get the apartment ready a little sooner than expected. This really made my exp even that much more pleasant. Ken was on top of all the leasing processes and put up with me in my indecisiveness with which parking spaces, or storage units I wanted and then changing my mind. So patience and pro... read more

Business response:

Thank you so much, Autumn! We have loved having you in our Avalon family for the past 2 years and we hope that you will stay with us for many more to come! Attila, Ken, Roz, Cathy and Steve will love to hear all the awesome things you have to say about them, so I will be sure to let them know right away. We will keep up the amazing work you’ve come to expect! 

Gladys Njoroge's profile image
Gladys Njoroge 
recommend  Recommended
5 years ago

Beautiful and serene, and kind people 

Maria Liza Mata's profile image
Maria Liza Mata 
recommend  Recommended
5 years ago

Great guest experience from the tour, application process, communication and moving in. In spite of the pandemic going on around us, they still managed to make our move as smooth as possible. 

Business response:

Welcome, Maria! We really appreciate this feedback; it helps us know what we're doing right, so we can keep it up for you and the next new resident. 

Frequently asked questions about AVA Burbank

How is AVA Burbank rated?

AVA Burbank has a 4.5 star rating with 1,115 reviews. 

When is AVA Burbank open?

AVA Burbank is closed now. It will open at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com