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AVA Burbank

4.5

About this business

Location details

401 N Pass Ave, Burbank, CA, 91505, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:30 p.m.
Tue9:30 a.m. to 6:30 p.m.
Wed9:30 a.m. to 6:30 p.m.
Thu9:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 5:30 p.m.
SunClosed
4.51,115 reviews
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Ron Harris's profile image
Ron Harris 
recommend  Recommended
5 years ago

nice place to live. great location 

Business response:

We’re so delighted you think so, Ron! Thank you for sharing. 

郭智豪's profile image
郭智豪 
recommend  Recommended
5 years ago

Roberto is a good Maintanice worker. Fix everything! 

Business response:

That’s great to hear! Roberto will love to see your praise, so we’ll share it with him right away! 

Samantha Rodrigues Todd's profile image
Samantha Rodrigues Todd 
5 years ago

There are simply no words strong enough to articulate my disappointment in the Ava Toluca Hills. When I moved in over a year ago it was a completely different place, but slowly the complex turned into a real life nightmare. Management likes to have posts and reviews deleted and taken down, so I hope this can shed some light on the truth. Though, in many ways other residents have experienced much worse than me, I am only stating my experience, because I know that it is fact. I’m very lucky not to have been the victim of stock... read more

Carl Jones's profile image
Carl Jones 
recommend  Recommended
5 years ago

Avalon is a comfortable place to call home 

Business response:

Hello Carl, we are so happy to hear you are finding comfort in your apartment home at the Avalon Walnut Creek community. Thanks for being a valued resident! 

Maddie Nicole's profile image
Maddie Nicole 
recommend  Recommended
5 years ago

Great place to live. Customer service is amazing and so are the apartments and community spaces! 15/10 stars 

Mitchell Diamond's profile image
Mitchell Diamond 
recommend  Recommended
5 years ago

I just wanted to give a shout out for Domi. She works very hard keeping building 8 very clean. She is a very good employee at Avalon. I can’t say enough about how happy I am that she is assigned to this building. 

Ang Li's profile image
Ang Li 
recommend  Recommended
5 years ago

Been living here for a year. The day-to-day service from everyone here is the best I've ever seen (for instance, Vyonna offered to help us print documents to saved us a trip to UPS/Fedex yesterday). The apartment itself is really nice too - great views, great amenities, and a great experience overall 

Josh Horton's profile image
Josh Horton 
5 years ago

We’ve been here for literally one week and our apartment is crawling with termites. Wth? 

Business response:

I'm sorry for what you've experienced, Josh. Pests are an issue we hate to see but are happy to help eradicate. Please give us a call so we can work to resolve this issue. 

Eri Raising's profile image
Eri Raising 
5 years ago

We do maintenance appointments and we go out to book a hotel and they don’t complete the work. There is a hole in my closet wall humidity and traces of snails all over my carpet. I don’t know what to do now, not one takes responsibility. They just give any excuse. I am really tired, not able to work at office due to COVID my daughters will start online school next Monday, how they expect us to be out the apt for one day and when we do then nothing is fixed. 

Business response:

I'm sorry that you've not only had an issue, but it sounds like it still hasn't been resolved, Eri. I'll work with the site team to make sure that we address it. 

Frequently asked questions about AVA Burbank

How is AVA Burbank rated?

AVA Burbank has a 4.5 star rating with 1,115 reviews. 

When is AVA Burbank open?

AVA Burbank is open now. It will close at 6:30 p.m.  

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