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AVA Burbank
- Apartments
- Burbank, CA
About this business
Location details
401 N Pass Ave, Burbank, CA, 91505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:30 p.m. | |
| Tue | 9:30 a.m. to 6:30 p.m. | |
| Wed | 9:30 a.m. to 6:30 p.m. | |
| Thu | 9:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedThe team at the Avalon Shipyard is amazing & just wanted to mention two incredible members of the team - Stephen goes out of his way to make sure the grounds are spotless and the pool sparkling. On top of that, he’s kind and so thoughtful! And, Marie is incredible - she has more energy than anyone I know and also goes out of her way to take care of every public space and keep it spotless. She’s so kind and caring!
Business response:
Thank you, Deborah! It looks like you're having a great experience and we really appreciate you highlighting our staff as being part of that. I will pass your kudos along to Stephan and Marie right away!
RecommendedI wanna say couple words about great service by George P. He always asks “everything is ok, do need some help?” He always does extra care! Very nice, competent , high qualified employee.
Business response:
Hello Ksenia. Is is our goal to continue providing excellent customer service. Thank you so much for sharing the positive feedback with your experience with Geroge. Have a great day!
RecommendedIsidoro Quiñones came for an emergency maintenance request due to a leaking pipe connecting to the toilet. He was very friendly and was able to fix the issue quickly! Thank you again Isidoro!
Fire alarms almost every week since last 9 months . Avalon has failed to figure out any solution , also refused to work with residents !!
Amenities promised but never available for use. Leaf blowers outside my door and window at 8am. Emails from management about petty things, but never enforcing more important rules like parking in garages. Trash/recycling building always overflowing. Management slow to respond to emails, phone messages, and never in the office.
RecommendedWe've been living here a little over 10 months and the staff has always been helpful. Last Sunday was a very hot day and our air conditioning stopped working so we raised the ticket with the maintenance crew and, first thing Monday morning, Attila, Vasyl, and Javier arrived at the apartment and left everything working again in less than 20 minutes. Thanks for your hard work! We're super happy living here. 🤩
RecommendedExcellent neighborhood. The best leasing manager office.
RecommendedThe maintenance team is amazing. Terry and Franciso were super helpful, their vast knowledge to fix the issues is spectacular. Thank you!
RecommendedGood place for families . Friendly and professional environment. Safe and natural place.
Business response:
Thanks for sharing your thoughts, Sveta! We’re so happy to hear you’re enjoying yourself so much :)
Frequently asked questions about AVA Burbank
How is AVA Burbank rated?
AVA Burbank has a 4.5 star rating with 1,118 reviews.
When is AVA Burbank open?
AVA Burbank is closed now. It will open tomorrow at 8:30 a.m.
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