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AutoNation Ford Westlake

4.4

About this business

For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit! 

Location details

23775 Center Ridge Rd, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.44,652 reviews
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Lisa Bumgardner's profile image
Lisa Bumgardner 
recommend  Recommended
4 years ago

Fast and convenient service. Even with COVID/distancing they really work hard to keep all safe and still take care of all needs. Shuttle service is also available. 

Business response:

We appreciate you taking the time to leave us a response, Lisa! Please don't hesitate to reach out to us if there's anything more we can do! 

Kimberly Law-Crow's profile image
Kimberly Law-Crow 
recommend  Recommended
4 years ago

Great experience with John! Thank you!! 

Business response:

Kimberly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring! 

Pat Jesson's profile image
Pat Jesson 
recommend  Recommended
4 years ago

Thank you to Denise for your help getting my Kia Soul. Calls promptly returned and she always had the answers to my questions. Enjoyed meeting her and Dean from the finance dept. during the home delivery process. I'd highly recommend to anyone looking for courteous service and an easy experience. 

Business response:

Hi Pat, thank you for taking the time to leave a review for us at AutoNation Ford Westlake. We're happy we could meet your expectations! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future. 

Jeanne Koenigsmark's profile image
Jeanne Koenigsmark 
recommend  Recommended
4 years ago

I find it easy to make an appointment and the wait for work to be completed is reasonable. I had Frank Vega complete my oil change and safety check. He came out and talked to me about the Flex being ready to go and also everything looked good. Always nice to hear that from the technician who works on your car. 

Business response:

Hi Jeanne, thank you for taking the time to leave a review for us at AutoNation Ford Westlake. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Sandra Jean's profile image
Sandra Jean 
recommend  Recommended
4 years ago

Staff is always friendly and helpful 

Business response:

Sandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels! 

Theresa Giersz's profile image
Theresa Giersz 
4 years ago

I was told my car should be done by 4 pm when I dropped it off at 930 am At 5 pm I called to inquire about it and was directed to a voicemail At 6 pm after no call back I spoke with cashier who said that the service team working on my car left early and did not work the next day (Dropped off on Friday) On Monday at 1pm I called again and was again directed to a voicemail I got a return call at 4pm stating my car would be looked at in the morning In the morning I got a call trying to sell me a bunch of work ( I brought my car... read more

Business response:

Theresa, we are deeply disappointed by your experience at AutoNation Ford Westlake. If you'd like, please contact our General Manager at (440) 296-3019. We'd appreciate the chance to make your experience a positive one. 

Debbie Meeks's profile image
Debbie Meeks 
recommend  Recommended
4 years ago

Always helpful in making appointments and finishing work in a timely manner 

Business response:

Debbie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! 

Donald Parsons's profile image
Donald Parsons 
recommend  Recommended
4 years ago

Leased a 2020 Ford Explore Limited .Saw the car on line . Was a great price .Very happy customer .Brian was great , 'will get another car from them when lease is up ! 

Nancy Wallace Murphy's profile image
Nancy Wallace Murphy 
recommend  Recommended
4 years ago

Service was completed and staff was very helpful and courteous 

Business response:

We appreciate you taking the time to leave us a response, Nancy! Drive safe, and we'll see you on the road. 

Frequently asked questions about AutoNation Ford Westlake

How is AutoNation Ford Westlake rated?

AutoNation Ford Westlake has a 4.4 star rating with 4,652 reviews. 

When is AutoNation Ford Westlake open?

AutoNation Ford Westlake is closed now. It will open at 9:00 a.m. 

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