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AutoNation Ford Westlake

4.4

About this business

For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit! 

Location details

23775 Center Ridge Rd, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.44,652 reviews
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Jo Gibbons's profile image
Jo Gibbons 
recommend  Recommended
4 years ago

Jason Stemmer is very helpful to work with and recommends services that will be beneficial for my car.👏👏 

Business response:

Thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Kim Meadows's profile image
Kim Meadows 
recommend  Recommended
4 years ago

they are a great team from service to sales 

Business response:

Kim, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you ever need help, just give us a call. Happy motoring! 

Alex Morrissette's profile image
Alex Morrissette 
recommend  Recommended
4 years ago

I came in to see Brian Hill and he got me into a brand new Ecosport! It drives fantastic and has so many great features. Brian and the sales manager Anthony did everything they could to get me the best deal and there was no pressure. 

Business response:

Alex, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels! 

Amber Michele Phillips's profile image
Amber Michele Phillips 
recommend  Recommended
4 years ago

They are an awesome company. Very patient and friendly. I never felt any pressure to buy and they worked with me to get me in my new car. Absolutely the best car buying experience ever!!!! 

Business response:

Thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. If you have any further questions, please give us a call. We're always happy to help! 

Matt Taylor's profile image
Matt Taylor 
4 years ago

I dropped my truck off to have side steps installed. I received a call telling me they ordered the wrong side steps they would be in the next day. So they had my truck for 2 days. When I went to to pick up my truck the woman at the service desk didn’t know how to apply my Ford pass points. She suggested that she just charge my card and I could come back and figure it out the next day. I also think that the $59.99 misc. change is absolutely ridiculous. They couldn’t tell me what it was for and wouldn’t remove it from my bill. 

Business response:

Thank you, Matt, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you. 

Debbie Rafferty's profile image
Debbie Rafferty 
recommend  Recommended
4 years ago

Jason Stemmer always goes out of his way to give me great service. I love their shuttle service. Haven’t had problems with the work they have done on my Explorer. 

John Palmer's profile image
John Palmer 
recommend  Recommended
4 years ago

The people at AutoNation are great to work with. They give you quality service, done in a timely manner. Will be working with them again! 

Business response:

John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you ever need help, just give us a call. Happy motoring! 

Timothy Kish's profile image
Timothy Kish 
recommend  Recommended
4 years ago

They were very nice to work with 

Business response:

Hello Timothy, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Hope to see you soon! 

Julianne Lewin's profile image
Julianne Lewin 
recommend  Recommended
4 years ago

I’ve been here twice to get some body work done. Everyone in incredibly friendly and helpful. They are quick to get the job done and kept me in the loop through the whole process. 

Business response:

Julianne, thank you for your positive review. We're happy to have been of service to you! 

Frequently asked questions about AutoNation Ford Westlake

How is AutoNation Ford Westlake rated?

AutoNation Ford Westlake has a 4.4 star rating with 4,652 reviews. 

When is AutoNation Ford Westlake open?

AutoNation Ford Westlake is closed now. It will open at 9:00 a.m. 

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