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23775 Center Ridge Rd, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Always excellent efficient service at John Lance. This last visit was no exception. My service representative, Rachael, is knowledgeable, professional, and personable.
From the days of The Giant John Lance Ford Dean (GM) Denise (Sales) Mariah (Finance) to Brian (DD 214) help again a amazing experience Great listeners 1st car they thought Georgianna would love out the door another lease awesome Thanks ps I guess Ford Motor Co helped
Hans Peter Wimmer is the best. Ever. Always considerate, and very geared towards the customer, he has helped me twice with my lease. I will keep going back to him. And Morgan, who helped me sign all the paperwork, is very friendly and funny Between the two of them, they lowered the stress and anxiety I was feeling, especially because everyone stayed until 11:00 at night to get me set up! 😊🤗🤩😄
Sarah Jeske was the best service writer I have ever had. She was very friendly and the service was fast.
Very professional people with the goal to satisfy the customer
Had a great experience. No pressure and worked with Hans, a knowledgeable and accommodating sales rep. He made the sales process painless and seamless.
The service dept is always courteous and professional. Mike M. took great care of me and was so nice.
Overall a very pleasant experience. I really appreciated the personalized attention from everyone involved in the process. This is the third vehicle we have purchased/leased from AutoNation. Our salesman, Jeff, took the time to address all of our concerns and got us a great deal on our new truck!
I took my 2015 Fusion in for it's 20K check up. I met with Rachel who checked me in promptly and the car was done in the time quoted. I met Sara who advised me my car was done and it was washed and looked great. I waited for the car and the waiting room was recently updated and very comfortable. My experience was great! This is the 5th car purchased here going back to the John Lance days. I highly recommend them and the service dept. I truly have peace of mind!
AutoNation Ford Westlake has a 4.4 star rating with 4,951 reviews.
AutoNation Ford Westlake is open now. It will close at 9:00 p.m.
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