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Audi Indianapolis
- Car Dealers
- Indianapolis, IN
About this business
Here at Audi Indianapolis, we pride ourselves on our dedication to customer service and our extensive inventory of new Audi vehicles or pre-owned models. Stop by our dealership, located at 4610-B East 96th Street in Indianapolis, IN, to get started on your search today.
Location details
4610-B E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service provided as needed with great customer service- was kept apprised of process and was fixed correctly
Business response:
We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.
I have been a loyal Tom Wood customer for over 17 years now. I would like to say that Has been 2 cars.....but being a car dealers daughter.....that’s more like 2 cars a year.😬 I have been a Ford girl most my life and will never go back! This is my first Audi....GAME CHANGER!!! I was all set to buy a GL450- and was told to test drive a Q7. WOW! It handled so much smoother than the GL450 and the pick up was better! I absolutely LOVE my Q7!!!! HUGE Thanks to all involved in my deal- Rod Ingalls, Justin Locke, Ryan Greenberg, a... read more
Business response:
You took the time to comment! Thank you so much. Please stop by anytime, and tell your friends about us. We’ll make you look good!
Took my 2017 Audi Q5 back to the dealership for another issue! Multiple recalls, steering wheel malfunction where it had to be pulled out of my garage screeching and then towed to the dealership and NOW my brakes are screeching so loud it’s embarrassing! The service representative told me that Crew car wash was the reason my breaks screech, something about their tire wash...they sprayed something on the brakes and it still screeches! At this point I will never recommend a Audi to my friends and family or buy another Audi and... read more
Very friendly and professional service and sales staff. They are very accommodating wth a loaner car even if you drop by without an appointment to address a service issue. They tell you straight up what the issue is and the parts & labor breakdown. They don't try to get you to spend unnecessary $ with them if the issue is not that critical for the moment. That's why I have being going back for service there for over 20 years.
Business response:
Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.
I love that my car only needs service every 10,000 miles. When I do come in, Bryce takes excellent care of me & my needs. He is courteous, professional & knowledgeable. I think of him as my personal service advisor. Thanks Bryce!
Business response:
Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we’re glad you said good things about us. Thanks.
Had a service appointment for new tires and wheels. Waited their very nice and quiet waiting area upstairs. Was able to complete a lot of work while they completed the job. On time and as estimated.
Business response:
We’re glad you were pleased with our Service Department. We know how good it feels to find someone you can trust, and we thank you for the kind words.
Truly enjoyed my experience with the Sales Team. They do make you feel like you known them for years .
Business response:
We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.
Made an appointment for 10:30am for oil change. Was given a rental because we were told that the complete service would take 2-3 hours because they would be changing the spark plugs. Returned to dealership at 4:16 after texting and calling the service representative to see if our A7 was ready but he did not respond to either. Our car had not even been started on. They pulled it in the bay a few minutes later to start service which took a hour to complete. Drove away from dealership at 5:30. That's a seven hour oil change tha... read more
Business response:
Hi Paula, thank you for taking the time to bring this to our attention. We're very sorry to hear that this occurred during your visit and have notified Caleb, the Service Manager. He would like to discuss the situation with you in more detail and can be reached at your earliest convenience at (317) 569-7059 or caleb_nobbe@tomwood.com. Thank you.
Very happy with the service I receive on my Audi. I'm always treated with the utmost respect and know the service will be done right the first time. I'm especially happy in working with Andrew Fier. He is very knowledgeable of Audis and vehicles in general which is hard to find in a dealership these days.
Business response:
We appreciate your positive feedback, Jeremy, and are so happy to hear that Andrew took great care of you! Please come see us again soon.
Frequently asked questions about Audi Indianapolis
How is Audi Indianapolis rated?
Audi Indianapolis has a 4.7 star rating with 3,293 reviews.
When is Audi Indianapolis open?
Audi Indianapolis is closed now. It will open tomorrow at 7:30 a.m.
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