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Atlantic Cellular

1.1

About this business

MasterCard 

Location details

18388 Coastal Hwy, Unit 3, Lewes, DE, 19958, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.1129 reviews
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Barb E's profile image
Barb E 
2 years ago

STAY AWAY FROM THIS VERIZON DEALER! They lie to you, tell you falsehoods and promise you things they don’t do!!!! Employees don’t know what they are doing and either lie to customers or don’t know what’s going on! I will NEVER STEP FOOT IN THIS STORE again and will encourage everyone I know to steer clear of this office!!! 

Hassan S's profile image
Hassan S 
3 years ago

Long waiting Promise credit for phone deliver nothing very bad experience Be careful 

Diane F's profile image
Diane F 
3 years ago

One word. Horrible. I canceled with them today. However, I was unable to recoup my g passcode. I have tried calling google a zillion times. Can you help 

Leslie T's profile image
Leslie T 
3 years ago

BEWARE!! In *** ***** Victra 'Verizon' stores they are selling personal information!!! We and several people we know have purchased phones from what we thought were Verizon stores in the last two weeks. The stores turned out to be this company Victra. Victra is selling our information! We all are getting multiple calls, texts and emails (10-20 or more per hour) from legitimate companies who believe we requested information. These companies are paying $3 - $25 dollars for leads. The calls keep coming and there is no way to st... read more

Kim P's profile image
Kim P 
3 years ago

If I could give a 0 rating I would! DO NOT USE THIS STORE! Take the extra time and go to a corporate store. I bought phones during the "get a free phone with a trade-in" in June 2022. I paid for the difference in price at the store. About a month later, I received a bill from Verizon for the very same phones. They have NO record of a trade in from Victra. I met with the manager (Victra) in person about the issue. Of course, he says that I owe the $800 to Verizon. Again... do NOT go to this store unless you want to pay twice ... read more

Donald P's profile image
Donald P 
3 years ago

I went to ** ****** Ks Verizon Store to purchase a new phone I walked around looked at phones then I set down on a stool in front of the counter a woman employee was helping another customer she never acknowledge me I waited about 30 minutes while she had a personal conservation with the other customer . I thought that was rude so I walked out the employee still did not say anything to me as I left . I drove 20 miles to ****** AND PURCHASED A PHONE WITH THE BEST CUSTOMER SERVICE . I WILL NEVER SHOP THAT STORE OR ANY VICTRA O... read more

Jeremy O's profile image
Jeremy O 
3 years ago

The regional manager **** ***** is a completely scam artist. They got us in on a Black Friday deal and never completed the work to get our $711 rebate to pay *** for our phone they switched over The MOD **** *** ****** not only messed up our rebate But when we asked to talk to his manager he gave us a fake email and continued to communicate with us under false pretenses. Finally after months of asking for ****‘s information I finally convinced a manager, at another location, after pleading with him to give me a way to contac... read more

Angel A's profile image
Angel A 
3 years ago

So when I signed with Verizon at this store about two years ago I was suppose to get a Bogo, turns out about 6 months later I found out I didn’t get that offer so I got charged for all 4 phones and a watch... so for the past year and a half they’ve been telling me (3 times) that a check was coming to me, I’ve been really patient because I believed them, now once again I called and talked to the manager Esmi, told her about the problem I’ve been having, she told me she was going to see what was going on and was going to call ... read more

Astika N's profile image
Astika N 
3 years ago

This review goes to the Store Manager, **** ****** I was simply switching from an old phone to a new phone. The trainee was left alone to process this for me. A few employees came by to help him for a few seconds and told him what to do and left. The trainee, that I don't want to name struggled to switch my phone. Hour and half went by, no communication on what is going on. If I asked a question, they said they were trying to get to the bottom line price of what I was supposed to pay. Two hours went by and the store manager ... read more

Frequently asked questions about Atlantic Cellular

How is Atlantic Cellular rated?

Atlantic Cellular has a 1.1 star rating with 129 reviews. 

When is Atlantic Cellular open?

Atlantic Cellular is closed now. It will open tomorrow at 9:00 a.m. 

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