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Asus Computer International
- Business Services
- Fremont, CA
About this business
ASUS Computer International is located at 44370 Nobel Dr, Fremont, CA. This location is in the Baylands neighborhood. This business specializes in Computers & Electronics and has 4 review(s) with a star rating of 1.6.
Location details
44370 Nobel Dr, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ASUS sells refurbished monitors with a limited warranty at near full price. The monitor in quesiton retails for about $2000. The monitor started to go bad after 7 months. ASUS's offer after I spent $300 to ship them the monitor for repair after which they informed me I could pay full price for another refurbished monitor because they didn't have the parts to repair it. ASUS shifts the risk on refurbished units of known bad monitors to its customers to sell a bad monitor twice.
Purchased through the Asus storefront on Amazon for with a 3-year protection plan in mid-March 2023.The product was received; new, original box, stand, cable, and operating as expected. Sixteen calendar days later, connectivity through the ***** port stopped working. After troubleshooting and calls with tech support, they determined that the product would need to be sent to the Repair Center. The product had no physical damage upon drop-off at ******Two weeks later, Asus sent an invoice via email, indicating that the product... read more
The warranty process for this company is a complete scam and explicitly fraudulent. I bought a motherboard and had nothing but issues from day one. They claimed it contained the latest BIOS to recognize 13th gen *****, however it would not post. I had to immediately flash the ***** Once I got the system running, I consistently had Windows errors even after a fresh install. As time went on, my system would crash while performing normal tasks. I had BSOD errors at least several times a week. I made multiple calls to ASUS and r... read more
I called customer ********************** and waited 2 hours, no one answered! I finally achieved to chat with RMA service and paid $200 for diagnostics. They said they need to replace the motherboard which costs $2500. This was the price for a new laptop so I refused. This is total a bad customer **********************. After my ******************** application updated, I started have problems with the laptop. Probably they are breaking the computers remotely to sell $2000 motherboard. If you have asus delete my asus applica... read more
ASUS has great products in my experience, but their customer support is terrible. I have always enjoyed their products and even built my own PC using most of their items. However, I bought a gaming notebook and 3 months in, I had issues with the computer turning on but the screen would stay black. I sent it in and they returned it without doing anything to fix it. I sent it back, they replaced the *** panel but sent me the wrong charger. I had sent them the original charger went I sent it in for repairs. They will not reimbu... read more
ASUS BAD CUSTOMER TECH SUPPORT I made a reasonable purchase for an Asus PB60G Mini PC. The purchase was made in March 2021. In trying to upgrade my internet the Ethernet device didn't work. ********************' reps were incompetent. They would not help. First, they detoured me to ********** After both ******** and ********* couldn't assist, they blamed an unused non-working ethernet input on me not having the warranty. I made them aware that I'm suffering from homelessness and literally trying to assert a trillion-dollar p... read more
For the last 6 years I have been building custom desktops for people and I would always recommend asus rog to anyone who wanted high end, and I have bought and built several all mostly asus components desktops for myself literally spent tens of thousands with this company!!! Then I got an asus rog zephyrus g14 gaming laptop and it died almost immediately!! This was during covid, every time I tried to get it rmad asus said I need to register the product to use the warranty, every time I tried to register it I was unsuccessful... read more
I recently bout a **** dollar gaming desktop for for my son for Christmas. The first time the pc was taken out of the box we hooked everything up just to find out the pc didnt work. I purchased the pc through ASUS online they will not exchange it for another just like it apparently the warranty doesnt cover replacement on a brand new unit. Anyway the customer ********************** with the company is absolutely horrible its like they are brainwashed to say the same thing over and over. Even their supervisors dont know or ca... read more
I have a ASUS gaming laptop and the fan problem is a very widespread issue in there laptop lineup. It is a hardware issue from the manufacturer and they won't issist on telling you so. Good luck getting support from ASUS since they will charge you for anything even for diagnostic itself even though they know it is there issue from the start. My screen also has light bleed and dead pixel and I advise everyone to check the quality of product before it ran out of return day. Otherwise working with ASUS will be long and difficul... read more
Frequently asked questions about Asus Computer International
How is Asus Computer International rated?
Asus Computer International has a 1.6 star rating with 313 reviews.
When is Asus Computer International open?
Asus Computer International is open now. It will close at 6:00 p.m.
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