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Asus Computer International
- Business Services
- Fremont, CA
About this business
ASUS Computer International is located at 44370 Nobel Dr, Fremont, CA. This location is in the Baylands neighborhood. This business specializes in Computers & Electronics and has 4 review(s) with a star rating of 1.6.
Location details
44370 Nobel Dr, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Contacted customer support about a router setup that does not work...none of the "AImesh" from ASUS works well. Got told a bunch of BS, saved the text. wrote a 1 star review for ASUS, and this was the reply. "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" Bottom line, they will not list any bad reviews. BEWARE. This was in response to a saved chat where a promise was made, but not kept. Here is the gist... read more
Don't buy an ASUS. TERRIBLE CUSTOMER **********************. I paid $700 for a desktop. Used it one time and the screen turned blue. No troubleshooting worked. I had to purchase a shipping label $40. Sent in by ****** When the company received the unit had damage front and back! I was sent a bill for $160. So far I am out $740 now they want $160! They sent it back to me completely wrecked! Brand new computer! What a waste of time and money. Stay away from this company
I used the same ASUS laptop for 4 years and never had an issue, then when I went and ordered their newest generation(Zenbook pro) I have had nothing but issues. The first Zenbook pro's mousepad never worked so I returned it, then the second Zenbook pro's mouse pad stopped working within 3 days(and it's not like I damaged them, I took them out of the box, and set them up on my desk). Their customer support staff are helpful but it takes an extremely long time to get though to them and to eventually get your laptop sent in for... read more
ASUS sells refurbished monitors with a limited warranty at near full price. The monitor in quesiton retails for about $2000. The monitor started to go bad after 7 months. ASUS's offer after I spent $300 to ship them the monitor for repair after which they informed me I could pay full price for another refurbished monitor because they didn't have the parts to repair it. ASUS shifts the risk on refurbished units of known bad monitors to its customers to sell a bad monitor twice.
Purchased through the Asus storefront on Amazon for with a 3-year protection plan in mid-March 2023.The product was received; new, original box, stand, cable, and operating as expected. Sixteen calendar days later, connectivity through the ***** port stopped working. After troubleshooting and calls with tech support, they determined that the product would need to be sent to the Repair Center. The product had no physical damage upon drop-off at ******Two weeks later, Asus sent an invoice via email, indicating that the product... read more
The warranty process for this company is a complete scam and explicitly fraudulent. I bought a motherboard and had nothing but issues from day one. They claimed it contained the latest BIOS to recognize 13th gen *****, however it would not post. I had to immediately flash the ***** Once I got the system running, I consistently had Windows errors even after a fresh install. As time went on, my system would crash while performing normal tasks. I had BSOD errors at least several times a week. I made multiple calls to ASUS and r... read more
I called customer ********************** and waited 2 hours, no one answered! I finally achieved to chat with RMA service and paid $200 for diagnostics. They said they need to replace the motherboard which costs $2500. This was the price for a new laptop so I refused. This is total a bad customer **********************. After my ******************** application updated, I started have problems with the laptop. Probably they are breaking the computers remotely to sell $2000 motherboard. If you have asus delete my asus applica... read more
ASUS has great products in my experience, but their customer support is terrible. I have always enjoyed their products and even built my own PC using most of their items. However, I bought a gaming notebook and 3 months in, I had issues with the computer turning on but the screen would stay black. I sent it in and they returned it without doing anything to fix it. I sent it back, they replaced the *** panel but sent me the wrong charger. I had sent them the original charger went I sent it in for repairs. They will not reimbu... read more
ASUS BAD CUSTOMER TECH SUPPORT I made a reasonable purchase for an Asus PB60G Mini PC. The purchase was made in March 2021. In trying to upgrade my internet the Ethernet device didn't work. ********************' reps were incompetent. They would not help. First, they detoured me to ********** After both ******** and ********* couldn't assist, they blamed an unused non-working ethernet input on me not having the warranty. I made them aware that I'm suffering from homelessness and literally trying to assert a trillion-dollar p... read more
Frequently asked questions about Asus Computer International
How is Asus Computer International rated?
Asus Computer International has a 1.6 star rating with 317 reviews.
When is Asus Computer International open?
Asus Computer International is closed now. It will open tomorrow at 9:00 a.m.
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