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Asus Computer International

1.6

About this business

ASUS Computer International is located at 44370 Nobel Dr, Fremont, CA. This location is in the Baylands neighborhood. This business specializes in Computers & Electronics and has 4 review(s) with a star rating of 1.6. 

Location details

44370 Nobel Dr, Fremont, CA, 94538, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.6317 reviews
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Timothy S's profile image
Timothy S 
2 years ago

For the last 6 years I have been building custom desktops for people and I would always recommend asus rog to anyone who wanted high end, and I have bought and built several all mostly asus components desktops for myself literally spent tens of thousands with this company!!! Then I got an asus rog zephyrus g14 gaming laptop and it died almost immediately!! This was during covid, every time I tried to get it rmad asus said I need to register the product to use the warranty, every time I tried to register it I was unsuccessful... read more

James S.'s profile image
James S. 
2 years ago

I recently bout a **** dollar gaming desktop for for my son for Christmas. The first time the pc was taken out of the box we hooked everything up just to find out the pc didnt work. I purchased the pc through ASUS online they will not exchange it for another just like it apparently the warranty doesnt cover replacement on a brand new unit. Anyway the customer ********************** with the company is absolutely horrible its like they are brainwashed to say the same thing over and over. Even their supervisors dont know or ca... read more

Eddie H's profile image
Eddie H 
2 years ago

I have a ASUS gaming laptop and the fan problem is a very widespread issue in there laptop lineup. It is a hardware issue from the manufacturer and they won't issist on telling you so. Good luck getting support from ASUS since they will charge you for anything even for diagnostic itself even though they know it is there issue from the start. My screen also has light bleed and dead pixel and I advise everyone to check the quality of product before it ran out of return day. Otherwise working with ASUS will be long and difficul... read more

David L's profile image
David L 
2 years ago

In January 2022, i built a desktop computer i made sure the components were compatible by using a site called 'PC Part Picker'. I purchased the ASUS 'ROG Crosshair VIII Dark Hero ATX AM4' main board for $429.00. The main board had a problem and RMAd back to ASUS, three different attempts were made by ASUS with three different RMS and no fix. I did some research to find other boards that were compatible with my CPU. I found another ASUS model 'ASUS ROG STRIX B550-F' for $189.99. The new model is working fine with no issues. T... read more

mike j's profile image
mike j 
2 years ago

I am a systems integrator and use lots of ASUS motherboards. My experience with ASUS, is that the product is generally good, but if you ever need support with anything, then you are basically on your own. Why does a company like ASUS have such bad customer support? 

charles M's profile image
charles M 
3 years ago

I bought a ******* laptop and after 10 months laptop stop working asus didnt honor the warranty on the product i want people to know dont buy asus products you will regret it. I tried several times several phone calls to asus and no results there customer ********************** is just a joke there reps dont even know about there own products. 

Bryan F.'s profile image
Bryan F. 
3 years ago

I recently purchased an ASUS router from newegg, the ***AX82U. The product lasted me 3 weeks before issue came up. The wifi signal died the next week it completly stopped working. As it was still under warranty, I contacted ASUS customer support as each issue came up. The first time I was told they had none instock and asked me to try again in a week. I proceeded to check in every 2 or 3 days. When it completly died I believe customer ********************** lied to me in order to get me off the line by saying they had one in... read more

William C's profile image
William C 
3 years ago

I RMA'd my **** to them the first week of Feb 2022. Then, they sent me a **** with buzzing vibrating fans. So I RMA'd it back. Over 1 month later, end of March 2022 they sent me a "****" but instead it was an RX580 with a **** sticker on the top right. HOW this happens is beyond me, if they're "testing" the unit and it "functions" how do they miss that it is a COMPLETELY DIFFERENT GPU from 5 years ago, not an ********? I have escalated with their support, but I am so far gone from purchasing another product and using their s... read more

Richard K's profile image
Richard K 
3 years ago

I Bought my son a new ASUS Zenbook Q408UG in September 2021 from Best Buy. This was my first time buying an ASUS. We were happy with this laptop until the screen began separating from the body of the laptop within three months. After following the online instructions for repair I was told to take it back to Best Buy, who refused to fix it. I called ASUS several times and was told that Physical Damage is not covered. After multiple phone calls and after speaking to a manager at ASUS, they took the laptop back but now are refu... read more

Frequently asked questions about Asus Computer International

How is Asus Computer International rated?

Asus Computer International has a 1.6 star rating with 317 reviews. 

When is Asus Computer International open?

Asus Computer International is closed now. It will open tomorrow at 9:00 a.m. 

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