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Asus Computer International
- Business Services
- Fremont, CA
About this business
Location details
44370 Nobel Dr, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I RMA'd my **** to them the first week of Feb 2022. Then, they sent me a **** with buzzing vibrating fans. So I RMA'd it back. Over 1 month later, end of March 2022 they sent me a "****" but instead it was an RX580 with a **** sticker on the top right. HOW this happens is beyond me, if they're "testing" the unit and it "functions" how do they miss that it is a COMPLETELY DIFFERENT GPU from 5 years ago, not an ********? I have escalated with their support, but I am so far gone from purchasing another product and using their s... read more
I Bought my son a new ASUS Zenbook Q408UG in September 2021 from Best Buy. This was my first time buying an ASUS. We were happy with this laptop until the screen began separating from the body of the laptop within three months. After following the online instructions for repair I was told to take it back to Best Buy, who refused to fix it. I called ASUS several times and was told that Physical Damage is not covered. After multiple phone calls and after speaking to a manager at ASUS, they took the laptop back but now are refu... read more
ROG SWI*T PG349Q LCD Monitors Serial Number :-----------------Purchase Date :2020/05/06 Monitor dead in less than 2 years Technician told me they would provide a label..... but website telling me I have to pay to ship their in warranty busted monitor back.Support is nothing but a joke with this company anymore. If you click "chat with us" you get a bot with HRE* links that never take you to an actual CSRepresentative.People beware stay far the * away from Asus!
Bought an ASUS ROG Zephyrus 14 in summer of 2020, around Mid may, beginning of June because I like gaming but also needed a new laptop of music and starting school. Within a month of having the laptop my fan started having issues where it sounded like it was either overworked or knocked out of place and this laptop that was supposed to supposedly have about 8+hrs of battery life while gaming was dying within an hour. I emailed customer ********************** they pretty much said the battery life was due to the games I playe... read more
word of warning: do not buy anything from Asus. their customer ********************** is not existent, rude, and condescending. basically, they are idiots. and their goal is not to resolve your issue but to wear you down and waste your time, so you'll give up.worst company I ever dealt with.
I purchased a ZenBook Duo Computer from Asus....within 2 months a had software issues..they returned it to me...saying it was repaired. It was not!!! Had to send it back..waited another 2 weeks..finally received the the computer , which worked fine...for 2 months ...then it went completely dead..cost me ***** to send back for repair..and was told it needed a motherboard...costing over ******* dollars..I refused....they offered a refurbished computer at ******* or ******* mentioning they are 50% off...plus tax...I can't affor... read more
The motherboard I purchased was described as having 16x (Video card slot) plus 7x PCIE slots available. It instead had 16x (Video card) plus 4x PCIE slots as it failed to mention these were shared lanes and only 4 were available. This amounted to installing thunderbolt using the remaining lanes in their entirety and the additional items I needed and purchased having no available place on this board. Instead of acting with integrity and just refunding or doing a partial exchange Asus chose the route of blaming me for missing ... read more
They would not fix my Chrome book, the say of that the product was water damage. Which is not my fault. So they refuse to repair it. It was sent in because it would not charge for the second time in two months bought it in February of 2021. Please help??
The worst customer *********************** everthey dont care about their costumers, you buy one computer part and they sent you other, they dont want to give you answer for their mistake.
Frequently asked questions about Asus Computer International
How is Asus Computer International rated?
Asus Computer International has a 1.6 star rating with 322 reviews.
When is Asus Computer International open?
Asus Computer International is closed now. It will open on Monday at 9:00 a.m.
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