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Asus Computer International
- Business Services
- Fremont, CA
About this business
ASUS Computer International is located at 44370 Nobel Dr, Fremont, CA. This location is in the Baylands neighborhood. This business specializes in Computers & Electronics and has 4 review(s) with a star rating of 1.6.
Location details
44370 Nobel Dr, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a ROG Strix G10 Gaming Desktop and at first it seemed to work great. The only thing I noticed was the fan sounded really loud when it would kick in as it caused the desk to vibrate. I just ignored it and after two months of usage the video display would go black. Had it sent off to ASUS for repair and they replaced the motherboard. It worked for a while then the fan stopped working and needed to be replaced. Some more time passed, then the machine started turning off randomly. Then one day it just wouldn't come on at ... read more
I purchased an ASUS Laptop back in July of 2023. In August I cracked the screen by trying to close it with something on the keyboard. I contacted ASUS Support about a repair. They wanted me to pay $85 for an assessment and get a repair quote. I asked if I could order the replacement screen as I could replace it. I was told no. After back and forth they sent me info on their Resellers and told me I could buy replacement parts through these authorized resellers. I went to each of their sites and the screen was not in stock so ... read more
be honest used to always trust asus protucts but lately the last ASUS motherboard was very unstable that i just returned it and got another brand, i've even seen and heard from others who also had asus motherboard am5 problems. the company really did go down hill and i'm not the only one who sees it. ASUS needs to inprove
I sent my laptop for repairing . It was supposed to receive it within 7 to 10 business days. Its been around one month that I havent received it. I contacted their customer ********************** four times explaining the sensitivity of time and how this situation has negative impact on my work but it seems my contact had zero effect. I am extremely disappointed by their service.
Received desktop computer with half of the *** dead on arrival. Setting up took several hours, and they refused to just replace the faulty component, and instead insisted I return the entire computer, which would have ***** many lost hours for a $50 component. Their CSR was a poor communicator and disinterested in finding a resolution that respected my time. Bestbuy was no better. I now will purchase a replacement for the faulty component out of my own pocket. This is clearly what they hope will happen. Last ASUS product I'l... read more
Asus is defrauding consumers by selling computers for which it does not make replacement batteries available and hides the fact that battery life is about 18 months. As a result my computer is dead and I thought Asus is a good business practice company like HP. **** and *******
Contacted customer support about a router setup that does not work...none of the "AImesh" from ASUS works well. Got told a bunch of BS, saved the text. wrote a 1 star review for ASUS, and this was the reply. "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" Bottom line, they will not list any bad reviews. BEWARE. This was in response to a saved chat where a promise was made, but not kept. Here is the gist... read more
Don't buy an ASUS. TERRIBLE CUSTOMER **********************. I paid $700 for a desktop. Used it one time and the screen turned blue. No troubleshooting worked. I had to purchase a shipping label $40. Sent in by ****** When the company received the unit had damage front and back! I was sent a bill for $160. So far I am out $740 now they want $160! They sent it back to me completely wrecked! Brand new computer! What a waste of time and money. Stay away from this company
I used the same ASUS laptop for 4 years and never had an issue, then when I went and ordered their newest generation(Zenbook pro) I have had nothing but issues. The first Zenbook pro's mousepad never worked so I returned it, then the second Zenbook pro's mouse pad stopped working within 3 days(and it's not like I damaged them, I took them out of the box, and set them up on my desk). Their customer support staff are helpful but it takes an extremely long time to get though to them and to eventually get your laptop sent in for... read more
Frequently asked questions about Asus Computer International
How is Asus Computer International rated?
Asus Computer International has a 1.6 star rating with 313 reviews.
When is Asus Computer International open?
Asus Computer International is open now. It will close at 6:00 p.m.
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