Associa Hawaii

Dawn B 

on BBB

2 years ago

Not happy with ******************* at all. Trying to repair my fence which has been damaged from the weather. It is like an act of Congress to get any assistance. Refuse to disclose any information on who has to approve the modernization of my fence. I pay too much money to HOA and mortgage company to live in the ********* subdivision. My question is why are you quick to fine a person but take a long time for an approval. It makes no sense to me. Please make it make sense. I see why there are many people renting because ****... read more

Nancy F 

on BBB

2 years ago

I opened a complaint on a report on my patio gate door that ***** worked correctly for 4 years and every time they come out they cut off more of the gate . Which isnt the problem. When I open my last request and explain the problem the work request was open maybe 10 minutes. No one called or came out before it was closed . I cant close or lock my gate and its my main entrance. I have to push it hard to close and pull hard to open and it drags badly on concrete. Please help . 

Nancy F 

on BBB

2 years ago

I opened a complaint on a report on my patio gate door that ***** worked correctly for 4 years and every time they come out they cut off more of the gate . Which isnt the problem. When I open my last request and explain the problem the work request was open maybe 10 minutes. No one called or came out before it was closed . I cant close or lock my gate and its my main entrance. I have to push it hard to close and pull hard to open and it drags badly on concrete. Please help . 

Afrin A 

on BBB

2 years ago

We have been trying to get some trimming/cutting done on trees/shrubs that are in the common area and encroaching on our property very close to the house. Additionally, the roots of a couple of trees are visible and pushing onto our property. Finally, there is a pot hole right outside our home that needs addressing. We 1st submitted a request in the Summer of 2022 and again repeatedly since July 18, 2023. It is September 1, 2023 and despite weekly calls demanding a resolution, we are still waiting. Afrin A 

Afrin A 

on BBB

2 years ago

We have been trying to get some trimming/cutting done on trees/shrubs that are in the common area and encroaching on our property very close to the house. Additionally, the roots of a couple of trees are visible and pushing onto our property. Finally, there is a pot hole right outside our home that needs addressing. We 1st submitted a request in the Summer of 2022 and again repeatedly since July 18, 2023. It is September 1, 2023 and despite weekly calls demanding a resolution, we are still waiting. Afrin A 

RICARDO D 

on BBB

2 years ago

In *******, *****************************, their representative to *********** visited our property less than 5 times when she was obliged to do so at least monthly. Associa abruptly decided to cut ties with us in a highly unprofessional manner, by closing their website created for us (TownSquare) unannounced and leaving us in the darkness of what was going on. Pulling the plug from our only access to pay online created unnecessary chaos and stress among us their clients... A v o i d !!!!!!! Seriously, I wish I can take star... read more

RICARDO D 

on BBB

2 years ago

In *******, *****************************, their representative to *********** visited our property less than 5 times when she was obliged to do so at least monthly. Associa abruptly decided to cut ties with us in a highly unprofessional manner, by closing their website created for us (TownSquare) unannounced and leaving us in the darkness of what was going on. Pulling the plug from our only access to pay online created unnecessary chaos and stress among us their clients... A v o i d !!!!!!! Seriously, I wish I can take star... read more

Elaine B 

on BBB

2 years ago

I am not surprised to see the terrible reviews for this company, even as I came here to add my own horror story. The truth is this company is nothing more than a information management company, and its role is NOT to manage properties but to manage, and disperse YOUR PERSONAL information. Once you have come in contact with these people your information is NOT SAFE!My personal experience is with the *** of this company, namely *********************** - who is listed as ********** ******* and ********** Services, Chief Informa... read more

Elaine B 

on BBB

2 years ago

I am not surprised to see the terrible reviews for this company, even as I came here to add my own horror story. The truth is this company is nothing more than a information management company, and its role is NOT to manage properties but to manage, and disperse YOUR PERSONAL information. Once you have come in contact with these people your information is NOT SAFE!My personal experience is with the *** of this company, namely *********************** - who is listed as ********** ******* and ********** Services, Chief Informa... read more