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Associa Hawaii
- Property Management
- Kihei, HI
About this business
Associa Hawaii is a community association and property management company based in Hawaii.
Location details
375 Huku Lii Place STE 207, Associa Hawaii, Kihei, HI, 96753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company should be ashamed of how they handle their customers! I have called multiple time and left multiple messages! This company took over as the new condominium association and has yet to contact the homeowners with a way to pay our condo dues. Why am I reaching out to you to give you my hard earned money! Embarrassment of a company!
Business response:
Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the communication issues that you have referenced.
I've been with four different management companies for the *** that I have lived in for thirty years and by far, this company is the worst. Our community has suffered a lot of damage and deterioration due to lack of maintenance. While some can be "blamed" on Hurricanes, a lot of the neglect cannot. After **** 9/11/2017 it took five years to finally get new gutters and a roof (they were tarped) I personally had several leaks (in my bedroom) and my sliding glass doors began to leak and water came into my home I feel it was fro... read more
Business response:
We are dedicated to our residents, and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Totally agree with all the 1 stars!! This group is trouble.... literally keeps our HOA from doing their fiduciary responsibilities. Completely ignores accounting questions, their accounting practices are stuck in the ****s. Luckily, we could get out from under because they breached their own contract by their shady actions. Ignores straight forward questions. In all my years, I have never seen a company run SO poorly!
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had communication issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
Code Violations Reference No.: ********* On Wednesday, January 11th, 2022, DOB inspected *******************, Common area, and noticed code violations. The property owner has been notified of the reported issue(s) and should ***** them accordingly. The property owner has the right to due process: admit, admit with an explanation, or deny the infraction. To review the status of this case, please visit SCOUT at *****************. If you have abated the violations, please complete Proof of Abatement Form at *****... read more
Business response:
Thank you for reaching out and providing your feedback. We will have a branch representative contact you immediately to discuss the issues that you have referenced.
******************** of ***** ***** (PMG). ************* who's the acting President * ********************** who's the ** have allowed these inexperienced Managers to run our property down to the ground. They mismanaged our money * overspend our money. Each manager for the property has their own credit card that they use for expenses * on top of every transaction they add 25% to it this is something that we have recently found out about, get this there is nothing in the management agreement about it. I think *** or DA should... read more
Business response:
Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the issues that you have referenced.
Wish I could give 0 stars. What do you get for your annual dues? Miserable customer service mismanaged funds, rec facilities with rules that you don't agree with, limited access to community facilities, letters every other month for ridiculous infractions like garbage cans put out the day before. **************** cant wait to convince my HOA to drop them like a bad habit.
Business response:
Thank you for reaching out and providing your feedback. It helps us better understand our customers' concerns and needs and take appropriate action. A member of our team will be contacting you directly to discuss the maintenance issues that you have referenced.
If you want to have bunch of unhappy owners, this is your company. Those people act like a bunch of swindlers and do not get the job done...... Run the other way if you do not want to be at loss. Things that are happening here are beyond normal.
Business response:
We take all customer concerns extremely seriously and are sorry to hear that you have had issues from the branch. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review, it does make a difference and allows us to better serve our communities and residents.
They just became our property management company and sporadically answer my email, nothing about lights out in the halls, no one answers voicemails, gave me wrong account number to register on Town Square website, that help email is a mailer daemon, God forbid there is an emergency. They are an invisible entity. I feel it must be one person collecting our checks in ***********.
Business response:
We are dedicated to our residents, and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Do NOT hire. Look elsewhere! Hiring Associa is taking one step closer to becoming a self managed HOA. As president of our HOA, I'm writing this review as a warning for others seeking a management company and urging you to stay clear of Associa *******************. We were assigned four different community managers in four years while with Associa. The last one, *******************, is the straw that broke the board members' backs. The blame goes all the way to ******************, Branch President as he refused to release *... read more
Business response:
We are dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
Frequently asked questions about Associa Hawaii
How is Associa Hawaii rated?
Associa Hawaii has a 1.5 star rating with 238 reviews.
When is Associa Hawaii open?
Associa Hawaii is closed now. It will open tomorrow at 8:00 a.m.
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