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Arrive West End

4.1

About this business

Location details

800 Ross Ave, Dallas, TX, 75202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.1225 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Arrive west end is very good. Club house and the common area around pool stands out. Room sizes are good as well as kitchen island gives good vibes to ambience. 

Business response:

Thanks for the kind words! We're glad you're enjoying the amenities at Arrive West End, especially the clubhouse and pool area. We appreciate you noticing the spacious rooms and the kitchen islands, as those are details we take pride in. We hope you continue to have a positive experience with us. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Resident experience was very pleasant and smooth. Andrea was Excellent! Very professional, and made me feel.right at home. Everything in the apartment works, is very clean and well lit upon move in. 

Business response:

Thank you for your kind words! We are thrilled to hear that your experience at Arrive West End has been positive so far. We appreciate you recognizing Andrea's excellent service. We are proud of our team and strive to make our residents feel welcome and comfortable. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I could be more satisfied; my living experiences are over one year. The cleanness of the property isa problem for me and lack of adherence to community guidelines. The elevators are very unreliable. However, the property personnel are good. and responsive. 

Business response:

Thank you for your feedback User. We appreciate you highlighting your experience at Arrive West End. We strive to provide a positive living experience for all residents, and we are sorry to hear that you've encountered issues with cleanliness, adherence to community guidelines, and elevator reliability. We take your feedback seriously and will use it to improve our operations. If you'd like to discuss your concerns further, please feel free to reach out to us at arrivewestend@trinity-pm.com. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter My enjoyed my move I. Experience everything was smooth and easy and quick. I was expecting to have a long process but it was far from that I love love love the staff also they are very supportive and welcoming 

Business response:

We are delighted to hear that your move-in experience was so positive! Thank you for your kind words about our team. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter The Property Manager Andrea,and Ms. Patricia are heaven sent. Neighbors are so friendly and helpful. I LOVE IT HERE!! All the amenities are great, pool area is the part I really love. Fitness we might become friends?? 

Business response:

We are delighted to hear that you are enjoying your home and our community! Andrea and Patricia are always happy to assist our residents, and we are glad they have been so helpful to you. Thank you for your kind words. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Great move in experience. The team was great in assisting me in any way they could. They also helped me with the move in process immensely. They have been great ever since. 

Opiniion A.'s profile image
Opiniion A. 
a year ago

Verified Renter Water Leak Repair Great After the installation of the new Water Meter in August, my bill increased 2 times as much, from $25 to $75. After cutting back on usage, it was decreased by $25. I heard water constantly running and did a check. My meter was turning, the hot water heater tray was filled with water, but was going out the drain so it never completely filled up. After a maintenance request, a pipe was removed that was capped of, because it was causing the overflow from the pressure the new meter allowed ... read more

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Office Staff is the Best and Maintenance be right on any problems that may come about. The community as a whole is very welcoming and it's in a great location 

Business response:

We are thrilled to hear that you have been impressed with our team and our community! Thank you for your kind words. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter We enjoy living here! The location is fantastic and the staff is good. However, our only complaint is the loud noise coming from our upstairs neighbor. This person makes a lot of noise starting as early as 3:30am, which is very disruptive to our living experience. The noise levels are so high that even earplugs can't block it out. Despite sending multiple complaints to the management, no action has been taken so far. 

Business response:

Thank you for sharing your positive feedback about our community and team. We are sorry to hear that your neighbor's noise is impacting your enjoyment of your home, and we would like to help. Please email us at arrivewestend@trinity-pm.com so we can discuss this further. 

Frequently asked questions about Arrive West End

How is Arrive West End rated?

Arrive West End has a 4.1 star rating with 225 reviews. 

When is Arrive West End open?

Arrive West End is open now. It will close at 5:00 p.m. 

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