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800 Ross Ave, Dallas, TX, 75202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Verified Renter The staff is accomdative and understanding. Everything you need to do to move in is easily available online and it is quite easy to set up. however, i am taking of one star as mostly the apartment i entered on day 1 was okay but had a few probelms that we have had to ask maintenance to do and its been almost a few days until they took steps to correct it. There were a few dead roaches, broken glass int he kitchen and some hair in the sink, all taking away from an otherwise beatiful space.
Verified Renter So far so good staff is friendly and very helpful the apartment is nice and spacious. The staff has answered every question that i've had without any hesitation. So on my end the apartments deserve 5 Stars
Business response:
Thank you for your kind review! We are thrilled to hear you are enjoying your spacious apartment and appreciate the friendly and helpful staff. We strive to provide a positive experience for all our residents and are happy to hear we are meeting your expectations.
Verified Renter Melanie and Andrea are amazona they helped me to move here I’m glad to live here! My appartment is big enought for me a bit noise but I Can delal with.
Business response:
Thank you for the kind review! We're so glad you're enjoying your apartment at Arrive West End. We appreciate you recognizing the efforts of Melanie and Andrea – they're dedicated to making sure our residents have a positive experience.
Verified Renter It’s been good everything is as expected management I’d cool and chill apartments game room cool and maintenance is cool and security is very good
Business response:
Thanks for the kind words! We appreciate you taking the time to share your positive experience at Arrive West End. We're glad you're enjoying the amenities, including the game room, and finding the team helpful.
Verified Renter Very good location and prompt response to the maintenance requests adds to the experience. Club house is equipped to give option to hang out.
Business response:
Thanks for the feedback! We're glad you appreciate the location and our quick response to maintenance requests. We strive to make Arrive West End a welcoming and enjoyable place to live, and we're happy to hear you're finding that the clubhouse offers a great space to relax and socialize.
Verified Renter The apartment looks pretty, but there’s a lot of cockroaches!!! Even if we got the pest control, there’s just too many, besides that, Melanie and the manager has been very nice and helpful
Business response:
Hi Anonymous User, Thank you for taking the time to share your feedback about Arrive West End. We appreciate your kind words about Melanie and the manager. We understand your concerns regarding the cockroaches and are committed to providing a comfortable living environment for all our residents. We encourage you to reach out to us at arrivewestend@trinity-pm.com to discuss your specific concerns further.
Verified Renter Overall the apartment and everything is good , two things that bother me are roaches in the apartment and the elevators (they are terribly maintained).
Business response:
Thank you for your feedback User. We appreciate you taking the time to share your experience at Arrive West End. We understand your concerns about the roaches and elevator maintenance. We strive to provide a comfortable living environment for all residents. We are committed to addressing these issues and working to improve your experience. Please feel free to reach out to us at arrivewestend@trinity-pm.com with any further details or concerns.
Verified Renter Your rooms are airy and comfortable. The apartment is well equipped.Please provide beds if possible.Overall it's a great experience,Also please ensure that the surveillance cameras are properly placed.
Business response:
Thank you for your kind review! We're glad you're enjoying the airy and comfortable rooms and well-equipped apartments at Arrive West End. We appreciate your feedback regarding the surveillance cameras, and we'll certainly take it into consideration as we continue to enhance our community.
Verified Renter Easy move in. Simple process. So far I don’t have any complaints. The community seems diverse and so far everyone has been nice. I’m happy to have made Arrive my home.
Business response:
Thank you for the kind review! We're glad you've had a smooth move-in experience and are enjoying your new home at Arrive West End. We appreciate you recognizing the community's diversity and friendly atmosphere. We hope you continue to enjoy your time here.
Arrive West End has a 4.1 star rating with 219 reviews.
Arrive West End is closed now. It will open at 9:00 a.m.
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