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Arrive West End
- Apartments
- Dallas, TX
About this business
Location details
800 Ross Ave, Dallas, TX, 75202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Move in was really easy Byron made it the best. When I saw my unit I fell in love with the view and all of the buildings amazing amenities. I definitely made the right choice !
Business response:
Thank you for sharing your positive experience at Arrive West End! We're so glad to hear that you had an easy move-in and are enjoying your unit and the amenities. We appreciate you choosing Arrive West End.
Verified Renter I lived here since April 2021. It was a retirement dream. But the last year (25) took on different changes. Large dogs were allowed to move in and rules were not being followed. I got chased twice (2) by a large black dog. I sent emails both times voicing my concerns. We had a management change and things started to improve. But parking spaces were taken away, front door entrance is locked. Hard for deliveries to be received. The office help is unconcerned & rude in personality. I decided it was time to leave... read more
Business response:
Thank you for sharing your experience at Arrive West End. We appreciate you bringing these matters to our attention, and we regret to hear that your experience changed over time. We are constantly working to improve our community for all residents. We value your feedback and would like to understand more about your concerns. Please contact us at arrivewestend@trinity-pm.com so we can discuss this further.
Verified Renter Absolutely love living at arrive west end great location, friendly staff, and modern amenities, — truly feels like home every day I’ve been here!
Business response:
Thank you so much for your positive review! We are thrilled to hear that you "love living at Arrive West End" and that it "truly feels like home" for you. We appreciate you highlighting our great location, friendly staff, and modern amenities. It means a lot to us that you're enjoying your experience with us!
Verified Renter move in process was quick and informative. leasing team worked hard to get me into my dream home. would highly recommend to friends and family members.
Business response:
Thank you for sharing your positive experience at Arrive West End! We're thrilled to hear that your move-in process was quick and informative and that our leasing team helped you find your "dream home." It's wonderful to know you'd recommend us to friends and family. We appreciate your kind words and are so happy to have you as a resident!
Verified Renter Good move in the team is very helpful and the building is nice. Everyone is friendly and you can start a conversation with any of the neighbours, good location and proximity to shops.
Business response:
Thank you for sharing your positive experience at Arrive West End! We're so pleased to hear you've had a good move-in experience and are enjoying the friendly atmosphere and convenient location with its proximity to shops. It's great to know you're finding the team helpful and the building to your liking. We appreciate you taking the time to leave your feedback.
Verified Renter I recently stayed in this apartment for a few months, and overall, it was a solid experience. The location is extremely convenient — close to grocery stores, public transportation, and several restaurants and cafes. The building felt safe, with secure keycard entry and responsive management. The apartment itself was clean upon move-in, with modern appliances and a functional layout that made the space feel larger than expected.
Business response:
Thank you for taking the time to share your experience at Arrive West End. We're happy to hear you found the location convenient, especially with its proximity to grocery stores, public transportation, and local restaurants and cafes. It's great to know you found the apartment clean upon move-in and appreciated the modern appliances and functional layout. We value your feedback!
Verified Renter Staff friendly. Major concern is dogs/pets are allowed by their owner to poop in hallway and in front of apartment doors!). Trash dropped on floors and elevator, uncleaned elevator. Particularly on weekends. Staff and maintenance frequently changing. Too few maintenance and cleaning staff to be available to do their job in a timely manner and thoroughly. They are overworked. Inspite of, these staff are courteous and aim to please. Hallways need updating with flooring in particular. Neighbors are very consider... read more
Business response:
Thank you for taking the time to share your feedback. We appreciate you highlighting the friendliness of our staff at Arrive West End and acknowledging their courteousness. We understand your concerns regarding the cleanliness of the hallways, particularly with pet waste and trash, as well as the elevator upkeep. We also recognize your observations about the maintenance and cleaning staff workload. This is valuable information for us. We'll definitely take your comments about the hallway flooring, recreational restroom clean... read more
Verified Renter So far so good. Community restrooms are always closed. Location is great. Staying close to the highways helps. Management changed multiple times.
Business response:
Thanks for the feedback! We appreciate you taking the time to share your thoughts. We're happy to hear you're enjoying the location and its proximity to the highways. We are always striving to improve our community and will certainly look into the issue with the restrooms.
Verified Renter My experience at Arrive West End has been positive. I have been treated fairly and have been extended grace and help, I needed through a very hard time in my life. The complex is going through a lot of positive changes. The new acting manager Sunny Poole is doing an amazing job with turning the complex around.
Business response:
Thank you for your kind words! We're thrilled to hear about your positive experience at Arrive West End. It's wonderful to know Sunny Poole has made such a positive impact on the community. We're dedicated to providing a comfortable and supportive environment for our residents, and we're glad that you have found that here.
Frequently asked questions about Arrive West End
How is Arrive West End rated?
Arrive West End has a 4.1 star rating with 219 reviews.
When is Arrive West End open?
Arrive West End is closed now. It will open at 9:00 a.m.
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