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800 Ross Ave, Dallas, TX, 75202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Unexpectedly quiet, friendly people, very respondent staff and maintenance team! Located in the west end there is always something to do! And because of the power district we are in our power is restored first after a storm/freeze.
Business response:
Nathaniel, we are thrilled you feel at home in our community! It is nice to know our peaceful community, helpful team, and supreme location have impressed you. We hope to see you around.
Verified Renter I absolutely love it here. The staff is amazing and friendly. This charming apartment had really taken me out my rut and allowed me to become more outgoing and happy overall.
Business response:
Hannah, it makes us happy to hear that your experience in our community has had a positive effect on your well-being. Thank you for praising our team and giving us five stars!
Verified Renter LOVE it here! I've lived here for 6 months so far and it's been a great experience! The best part is the staff! DeAanna and Yari in the office, Matthew and Ricky the maintenance staff, they're all AMAZING! They're very quick to answer any concerns I have, and I have never had a maintenance request take longer than 24 - 48 hours to get resolved. Overall, the building is clean and quiet. Trash pickup is 5 days a week and I regularly see cleaning staff in the hallways, elevators and common areas. Parking is a re... read more
Business response:
Thank you for sharing your affection for our community and the outstanding review! It is wonderful to hear that DeAanna, Yari, Matthew, Ricky, and the rest of the team have provided you with outstanding customer service thus far, and we look forward to passing on your review to them.
Verified Renter Nice environment, quiet, clean Basement fob always broken and inconvenient for residents at times. Otherwise nice place to live and relax at home
Business response:
Thank you! We are pleased to hear that our peaceful environment has made our community a good fit for you thus far. If you would like to follow up on the basement fob, please call or email us in the office. We are always here to help.
Verified Renter Great place to stay! A smooth move in and the area is great for entertaining. Very close to parks and stadiums! Good steak house across the street and good tacos
Business response:
It is fantastic to hear that your move-in went well and you are enjoying all the great food and entertainment near our community. Thank you! Please let us know if there is anything you need.
Verified Renter Residents are friendly.... management office provide social opportunities to get to know your neighbors and also fun and creative workshops and events.
Business response:
Thank you for reviewing our friendly atmosphere and desirable community events! It is great to know that we have succeeded at providing you with an exceptional place to call home.
Great downtown apartment for non families After living here for 4 months I can say that this is the best apartment i’ve lived in! The clubhouse is nice, the gym is okay and the pool area is very pretty! I appreciate the free snacks and drinks at the front office and arrive team has always been very friendly and approachable! The cons about living at this apartment have little to do with the apartment itself. The homeless and street dealers are always around the corner and the trains horn is very loud. I wouldn’t live here wi... read more
Business response:
We could not be happier to read your 5-star review of our amenities and service! It is important to us that we help maintain a high-quality environment for our residents to enjoy. That said, we recognize that there is always room for improvement, and we would love to have the opportunity to discuss your concerns in more detail. Kindly contact our office at your convenience. Thank you!
Verified Renter Coming home is the best feeling ever! I love everything about my home. Residing in the heart of Downtown is fun and exciting, makes it hard to look for anyplace else to live. I appreciate my view, management, maintenance, and the spacious apartment I am blessed to live in
Do not move here There is no way to dispose of trash. They have locked the doors to the rooms and now you can only place trash Sun-Thurs 6-8. If you are not home during that time, you will not be able to throw away trash. If you have trash on Friday or Saturday, you have to find somewhere to pile it in your apartment until Sunday night (again better make sure you're home. The garages constantly smell like pee, and most neighbors seem to smoke. No one wears a mask despite there being a pandemic. The upper garage is not safe a... read more
Business response:
Thank you for your feedback and your loyalty as a resident these past three years. We are sorry to hear that your experience in our community has recently shifted due to our trash policies. We would like the opportunity to resolve your concerns, and we encourage you to email us at arrivewestend@trinity-pm.com at your earliest convenience.
Arrive West End has a 4.1 star rating with 225 reviews.
Arrive West End is open now. It will close at 5:00 p.m.
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