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Aqua Living Factory Outlets
- Home Services
- Hood River, OR
About this business
We offer hot tubs & swim spas that give you luxury for less. Our spas are made in America by our skilled technicians. Here at Aqua Living, you'll find that our prices can't be beaten. This is due to us selling our tubs factory direct and sending them straight to you, allowing us to provide the very best deals to our customers. You'll also find top-notch service from our skilled technicians and knowledgeable service staff, ensuring that you get the proper assistance you need for your spa. We offer a wide range of hot tubs & s... read more
Location details
4150 Westcliff Dr, Hood River, OR, 97031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
We have have waited for 10 months to get service on our hot tub... The work order is that old... Unfortunately we paid cash and have no recourse than to wait... DO NOT SPEND MONEY WITH THIS COMPANY....
I ordered a swim spa in August of 2020. They required full payment upfront. I paid over $16,000 and was told my spa would take 6 weeks to 2 months. It is now September 2021 and I still do not have my spa. They kept delaying the delivery date using Covid as an excuse. Finally, several weeks ago, I was informed my spa was ready for delivery. During the course of more than a year, I moved from North Carolina to Kentucky. I informed Aqua Living of my address change. Last week, my spa was delivered to my former address. Aqua Livi... read more
They get a one star. i cannot reach anyone from the factory. i bought a hot tub less than one year ago. breaker keeps flipping on GFCI which tells me its not the outlet its the hot tub. had outlet inspected by certified electrician. nothing wrong in outlet. i cannot seem to reach Aqua Living Stores for help. also they fooled me into a five star review by promising me chemicals and hot tub filters. they said it was on shortage because of corona. the salesman name is Richard Moody. thats the guy who made the promise. they are ... read more
Bought my hot tub. A week ago from St Petersburg location. Billy was very knowledgable, didn't pressure me. Delivery went smoothly. Highly recommend
THIS COMPANY SUCKS. DON'T PURCHASE!!!! they don't answer the phone during business hours and neither does the corporate office. If you leave a VM message, don't expect a call back. they don't call you back either.
Terrible place giving me total run around after making me pay in full n continue to wait if anyone can help me resolve this situation is greatly appreciate it
The absolute worst customer service I have ever dealt with. Hot tub was dropped off at our house and could not get anyone to set it up or service it after they received our final check. They don't have any spec drawings on the tub showing where things are located. You have to take the side panels off to locate things which take a lot of time and effort since they are attached with 1.5 in dry wall screws - no predrilled holes for easy installation. One of the hot tub speakers does not work and took me an hour to locate the dr... read more
Wow I am also one of the suckers who bought a hot tub from this company. Worst mistake ever. Our spa cover (under warranty) took 3 months to ship and it was the wrong cover. They said they would put one on the truck that was leaving that day.. Did not receive it. They don't know where it went. Ordered another cover that came yesterday and YEP it was the wrong cover AGAIN! This company should not be in business. They do not pick up the phone and if they do they just click you over to technician and they just blow you off. Wor... read more
Thanks, and a "tip of the hat" to the Aqua Living Store in Urbandale. We purchased and received our spa during the midst of the Covid 19 epidemic and were pleased with the purchase and the handling of the delivery and set-up by the folks at Aqua Living. Al, Steve & Alan seemed to go above and beyond the pandemic to insure that everything was taken care of and that all questions were answered to our satisfaction.
Frequently asked questions about Aqua Living Factory Outlets
How is Aqua Living Factory Outlets rated?
Aqua Living Factory Outlets has a 3.2 star rating with 276 reviews.
When is Aqua Living Factory Outlets open?
Aqua Living Factory Outlets is open now. It will close at 6:00 p.m.
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